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Hourly Customer Service Representative Jobs in Three Rivers, MI

Customer Service Rep

Elkhart, IN

$15.50 - $21/hr

Reporting to the Customer Service Manager and working in tandem with fellow Customer Service Representatives, this position is responsible for all aspects of order entry, setting up deliveries for ...

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Battle Creek, MI · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Mishawaka, IN · On-site

$14.75 - $20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Rep

Elkhart, IN · On-site

$15.50 - $21/hr

Reporting to the Customer Service Manager and working in tandem with fellow Customer Service Representatives, this position is responsible for all aspects of order entry, setting up deliveries for ...

Customer Service Representative

Elkhart, IN · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Battle Creek, MI · On-site

$14.50 - $19.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Elkhart, IN

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative Type: Contract Compensation: $21.98 Work Model: Remote Hours: 40.0 (Sun-Thurs 9am to 5:30pm) Overview Leading medical device company looking for an experienced ...

Customer Service Representative

Mishawaka, IN · On-site

$14.75 - $20/hr

The Customer Service Representative ensures customer satisfaction by proactively problem-solving, utilizing all available resources, to provide the highest level of customer service. Essential ...

Showing results 21-40

Hourly Customer Service Representative information

See Three Rivers, MI salary details

$9

$17

$24

How much do hourly customer service representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for hourly customer service representative in Three Rivers, MI is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.28 per hour, depending on experience, location, and employer.

What is an hourly customer service representative?

Hourly Customer Service Representatives are employees who assist customers with inquiries, complaints, and support issues, typically working on an hourly wage rather than a salaried basis. They may work in call centers, retail environments, or remotely, handling phone calls, emails, chats, or in-person interactions. Their primary goal is to ensure customer satisfaction by providing accurate information, resolving problems, and maintaining a positive company image. The role often requires excellent communication skills, patience, and problem-solving abilities.

What are the key skills and qualifications needed to thrive as an hourly customer service representative?

To thrive as an Hourly Customer Service Representative, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and problem-solving abilities are essential soft skills for handling diverse customer needs. These skills ensure efficient, positive customer interactions and contribute to overall customer satisfaction and loyalty.

What are some common challenges hourly customer service representatives face, and how can they be managed?

Hourly Customer Service Representatives often handle high call volumes and may encounter difficult or frustrated customers. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Many employers provide training and scripts to guide responses, and team leads are typically available to offer support in complex situations. Building resilience and seeking feedback from supervisors can also help representatives continuously improve and reduce stress on the job.

What is the difference between Hourly Customer Service Representative vs Part-Time Customer Support Agent?

AspectHourly Customer Service RepresentativePart-Time Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, online platforms
Employer UsageBusinesses needing customer support on an hourly basisCompanies offering part-time customer support roles
Search IntentCompare hourly customer service roles with similar positionsFind part-time customer support jobs similar to hourly roles

Both roles typically require similar credentials and work in customer service environments. The main difference lies in the employment structure: 'Hourly Customer Service Representative' emphasizes hourly pay, often with more flexible scheduling, while 'Part-Time Customer Support Agent' highlights the employment status as part-time, which may include varied hours and responsibilities.

How many hours does an hourly customer service representative work?

Hourly customer service representatives typically work between 20 and 40 hours per week, with full-time roles often requiring 35 to 40 hours. Work schedules can include evenings, weekends, and holidays depending on the employer's hours of operation and staffing needs.

What are the most commonly searched types of Customer Service Representative jobs in Three Rivers, MI?

The most popular types of Customer Service Representative jobs in Three Rivers, MI are:

What cities near Three Rivers, MI are hiring for Hourly Customer Service Representative jobs?

Cities near Three Rivers, MI with the most Hourly Customer Service Representative job openings:

Infographic showing various Hourly Customer Service Representative job openings in Three Rivers, MI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,058 per year, or $17.3 per hour.

Customer Service Rep

Carpenter Co.

Elkhart, IN

$15.50 - $21/hr

Full-time

Re-posted 10 days ago


Carpenter Co. rating

6.7

Company rating: 6.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

Do you want to be part of a team that aspires to improve the quality of life for others? Are you interested in efficient manufacturing processes that promote sustainability? Do you feel a sense of accomplishment in a job well done? At Carpenter Co., we challenge our employees to learn from and inspire one another – all levels of the company collaborate, communicate and constantly improve to achieve shared success. If that sounds like an environment in which you will thrive, Carpenter Co. could be a great fit for you!

Carpenter Co. has a great opportunity available for Customer Service Representative at our Elkhart manufacturing branch. Reporting to the Customer Service Manager and working in tandem with fellow Customer Service Representatives, this position is responsible for all aspects of order entry, setting up deliveries for our customers, and providing outstanding customer service. Major responsibilities will include communicating with our customers, Traffic Manager, Plant Manager, Department Managers and loading docks, changing ship dates, confirming deliveries, and servicing our customers with professionalism and enthusiasm.


Duties/Responsibilities:

  • Handle phone calls, fax, or email communication from customers and internal sales staff
  • Take, enter, and confirm orders.
  • Update load schedule and provide updates to the docks.
  • Communicate with production and shipping when customer places add-on's or same-day deliveries.
  • Change ship dates in computer/SAP database.
  • Generate and distribute daily, weekly, and monthly reports to appropriate personnel.
  • Keep track of major customers' deliveries and reports.
  • Take and respond to customer phone calls, and proof orders.
  • Issue and scan credits
  • Maintain Corporate Pricing and keep the sale quote book up to date
  • Sort and scan shipping paperwork daily
  • Be willing to learn products and interact with docks/production in a manufacturing setting on floor when needed
  • Provide occasional backup telephone coverage to our receptionist
  • Will cross-train in the other CSR product that operates out of the same office
  • Perform other duties and responsibilities as assigned by your manager

Required Skills/Abilities:

  • Proficiency in mathematics, particularly percentages, fractions and measurements.
  • SAP experience is a major plus
  • Proficiency in Microsoft Word, Excel, Outlook and Windows
  • Ability to cope tactfully with peculiar situations and difficult people
  • Ability to communicate effectively with customers, production personnel, management, and the sales team
  • Ability to work successfully in a team environment in proximity to co-workers and other office personnel
  • Great organization, planning, customer service, and people skills

Education/Experience:

  • High School Diploma/GED Equivalent required
  • 1 years of customer service experience

Hours: 7:00am to 4:00pm, Monday - Friday, with a one-hour lunch break coordinated with other CSRs for departmental coverage, with overtime as needed due to business needs.

Carpenter Co. conducts pre-employment drug testing on all applicants that receive and accept a written offer of employment.

Carpenter Co. offers a comprehensive benefits package including excellent health insurance, generous profit sharing plan, and much more. We offer long-term career opportunities for our employees in a stable industry and clean working environment. Our Elkhart Branch employees average over 10 years of service with the company, and we'd like for you to join us!


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