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Hourly Customer Service Representative Jobs in Three Rivers, MI

Customer Service Representative

Kalamazoo, MI ยท On-site

$15.25 - $20.50/hr

Customer Service Representative Kalamazoo, MI, United States $ 11.00 - 13.00 (US Dollar) Job Openings Customer Service Representative About the Job Customer Service Representative We are seeking a ...

Customer Service Rep

Elkhart, IN ยท On-site

$15.50 - $21/hr

Customer Service Rep Customer Service Rep is the liaison between Customer and the company. They provide support to our warehouse and third-party logistics operation. Requirements: * Warehousing ...

Customer Service Representative

Kalamazoo, MI ยท On-site

$15.25 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Richland, MI ยท On-site

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Richland, MI ยท On-site

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Hourly Customer Service Representative information

See Three Rivers, MI salary details

$9

$17

$24

How much do hourly customer service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for hourly customer service representative in Three Rivers, MI is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.28 per hour, depending on experience, location, and employer.

What is an hourly customer service representative?

Hourly Customer Service Representatives are employees who assist customers with inquiries, complaints, and support issues, typically working on an hourly wage rather than a salaried basis. They may work in call centers, retail environments, or remotely, handling phone calls, emails, chats, or in-person interactions. Their primary goal is to ensure customer satisfaction by providing accurate information, resolving problems, and maintaining a positive company image. The role often requires excellent communication skills, patience, and problem-solving abilities.

What are the key skills and qualifications needed to thrive as an hourly customer service representative?

To thrive as an Hourly Customer Service Representative, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and problem-solving abilities are essential soft skills for handling diverse customer needs. These skills ensure efficient, positive customer interactions and contribute to overall customer satisfaction and loyalty.

What are some common challenges hourly customer service representatives face, and how can they be managed?

Hourly Customer Service Representatives often handle high call volumes and may encounter difficult or frustrated customers. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Many employers provide training and scripts to guide responses, and team leads are typically available to offer support in complex situations. Building resilience and seeking feedback from supervisors can also help representatives continuously improve and reduce stress on the job.

What is the difference between Hourly Customer Service Representative vs Part-Time Customer Support Agent?

AspectHourly Customer Service RepresentativePart-Time Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, online platforms
Employer UsageBusinesses needing customer support on an hourly basisCompanies offering part-time customer support roles
Search IntentCompare hourly customer service roles with similar positionsFind part-time customer support jobs similar to hourly roles

Both roles typically require similar credentials and work in customer service environments. The main difference lies in the employment structure: 'Hourly Customer Service Representative' emphasizes hourly pay, often with more flexible scheduling, while 'Part-Time Customer Support Agent' highlights the employment status as part-time, which may include varied hours and responsibilities.

How many hours does an hourly customer service representative work?

Hourly customer service representatives typically work between 20 and 40 hours per week, with full-time roles often requiring 35 to 40 hours. Work schedules can include evenings, weekends, and holidays depending on the employer's hours of operation and staffing needs.

What are the most commonly searched types of Customer Service Representative jobs in Three Rivers, MI?

The most popular types of Customer Service Representative jobs in Three Rivers, MI are:

What cities near Three Rivers, MI are hiring for Hourly Customer Service Representative jobs?

Cities near Three Rivers, MI with the most Hourly Customer Service Representative job openings:

Infographic showing various Hourly Customer Service Representative job openings in Three Rivers, MI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,058 per year, or $17.3 per hour.

Customer Service Representative - CSR

Fawley Overhead Door Inc

Kalamazoo, MI โ€ข On-site

$18 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 hours ago


Job description

Customer Service Representative

Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you'll love, we highly encourage you to apply.

Responsibilities
  • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
  • Find patterns in customer complaints and bring them to the team for improvement
  • Create records of customer interactions and follow up to ensure all questions have been answered
  • Work closely with the sales lead to stay up-to-date on service and product knowledge
  • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
Qualifications
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
  • High school graduate, G.E.D. recipient, or equivalent
  • Strong knowledge of customer interface and interaction

Compensation $18 - $21 hourly (Depending on Experience) About Fawley Overhead Door

Fawley Overhead Door is a leading garage door company in Southwest Michigan, providing quality residential and commercial overhead door services. For over 44 years, our niche has been garage doors! Since the company's beginning, we have:

  • Dedicated our service to customer satisfaction
  • Consideration of people's time, money, and property
  • Created 5-star experiences
  • Served the Southwest Michigan area with stellar garage door services

Benefits Package Includes:

  • Group Health, Dental, & Vision - starts on the first day
  • Pet Insurance
  • Accident Insurance
  • Life Insurance
  • PTO front-loaded after 90 days
  • 401(k) enrollment after 6 months (Up to 4% employer match)

Company Perks:

  • Chaplain Services
  • Gym Stipend (up to $50)
  • Paid training