San Antonio, TX · On-site
$17.25 - $24/hr
... Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller. EDUCATION ...
San Antonio, TX · On-site
$17.25 - $24/hr
... Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller. EDUCATION ...
San Antonio, TX · On-site
$17.25 - $24/hr
... Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller. EDUCATION ...
San Antonio, TX · On-site
$17.25 - $24/hr
... Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller. EDUCATION ...
San Antonio, TX · On-site
$17.25 - $24/hr
... Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller. EDUCATION ...
San Antonio, TX · On-site
$17.25 - $24/hr
... Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller. EDUCATION ...
San Antonio, TX · On-site
$18.75 - $24.25/hr
... Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller. EDUCATION ...
San Antonio, TX · On-site
$18.75 - $24.25/hr
... Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller. EDUCATION ...
San Antonio, TX · On-site
$17.25 - $24/hr
... Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller. EDUCATION ...
San Antonio, TX · On-site
$17.25 - $24/hr
... Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller. EDUCATION ...
$17.25 - $24/hr
... Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller. EDUCATION ...
$17.25 - $24/hr
... Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller. EDUCATION ...
$17.25 - $24/hr
... Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller. EDUCATION ...
$17.25 - $24/hr
... Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller. EDUCATION ...
San Antonio, TX · On-site
$18.75 - $24.25/hr
... Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller. EDUCATION ...
San Antonio, TX · On-site
$18.75 - $24.25/hr
... Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller. EDUCATION ...
San Antonio, TX · On-site
$18.75 - $24.25/hr
... Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller. EDUCATION ...
San Antonio, TX · On-site
$18.75 - $24.25/hr
... Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller. EDUCATION ...
San Antonio, TX · On-site
$17.25 - $24/hr
... Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller. EDUCATION ...
San Antonio, TX · On-site
$17.25 - $24/hr
... Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller. EDUCATION ...
San Antonio, TX · On-site
$17.25 - $24/hr
... Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller. EDUCATION ...
San Antonio, TX · On-site
$17.25 - $24/hr
... Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller. EDUCATION ...
Menlo Park, CA · On-site
Answer incoming calls to the Ride PVI transportation hotline. * Listen to clients' transportation ... Help ensure each caller feels heard, respected, and supported. What We're Looking For We're looking ...
Menlo Park, CA · On-site
Answer incoming calls to the Ride PVI transportation hotline. * Listen to clients' transportation ... Help ensure each caller feels heard, respected, and supported. What We're Looking For We're looking ...
Zanesville, OH · On-site
$15.75 - $21.25/hr
Completes information and referral form, hang-up and wrong number sheet, crisis hotline call report sheet, and repeat caller sheet with clinical information as contained in call. 6. Communicates ...
Zanesville, OH · On-site
$15.75 - $21.25/hr
Completes information and referral form, hang-up and wrong number sheet, crisis hotline call report sheet, and repeat caller sheet with clinical information as contained in call. 6. Communicates ...
Zanesville, OH · On-site
$15.75 - $21.25/hr
Completes information and referral form, hang-up and wrong number sheet, crisis hotline call report sheet, and repeat caller sheet with clinical information as contained in call. 6.Communicates ...
Zanesville, OH · On-site
$15.75 - $21.25/hr
Completes information and referral form, hang-up and wrong number sheet, crisis hotline call report sheet, and repeat caller sheet with clinical information as contained in call. 6.Communicates ...
Our Crisis & Information Hotline operates 24 hours a day, 7 days a week, 365 days a year. Our goal is to foster the life-affirming part of each caller and to empower them to maintain or improve their ...
Our Crisis & Information Hotline operates 24 hours a day, 7 days a week, 365 days a year. Our goal is to foster the life-affirming part of each caller and to empower them to maintain or improve their ...
Responsible for immediate response to physicians hotline calls facilitating requests in a rapid ... Precise and timely paging of on-call personnel for caller. Responsible if needed to stay on the ...
Responsible for immediate response to physicians hotline calls facilitating requests in a rapid ... Precise and timely paging of on-call personnel for caller. Responsible if needed to stay on the ...
Salem, OR · On-site
$19.90 - $24.85/hr
Our Crisis & Information Hotline operates 24 hours a day, 7 days a week, 365 days a year. Our goal is to foster the life-affirming part of each caller and to empower them to maintain or improve their ...
Salem, OR · On-site
$19.90 - $24.85/hr
Our Crisis & Information Hotline operates 24 hours a day, 7 days a week, 365 days a year. Our goal is to foster the life-affirming part of each caller and to empower them to maintain or improve their ...
... suicide hotline and calls from individuals with ideation and/or plan to harm self and/or others. * Promptly answers access line to assess, refer, schedule and/or reschedule caller's need for ...
... suicide hotline and calls from individuals with ideation and/or plan to harm self and/or others. * Promptly answers access line to assess, refer, schedule and/or reschedule caller's need for ...
West Palm Beach, FL · On-site
$16.25 - $20.25/hr
Respond to calls to the national 800 missing and exploited children hotline. * Intake accurate ... Direct caller to resources available on NCMEC's website. * Provide notifications to on-call case ...
West Palm Beach, FL · On-site
$16.25 - $20.25/hr
Respond to calls to the national 800 missing and exploited children hotline. * Intake accurate ... Direct caller to resources available on NCMEC's website. * Provide notifications to on-call case ...
San Francisco, CA · On-site
$139K - $166K/yr
... of the CPCS Hotline. Obtain pertinent and appropriate information, appropriately assess the seriousness of the situation, and answer caller inquiries with complete, concise and relevant ...
San Francisco, CA · On-site
$139K - $166K/yr
... of the CPCS Hotline. Obtain pertinent and appropriate information, appropriately assess the seriousness of the situation, and answer caller inquiries with complete, concise and relevant ...
$5.29 - $7.34
0% of jobs
$7.34 - $9.40
3% of jobs
$9.40 - $11.45
15% of jobs
$11.45 - $13.51
0% of jobs
$13.51 - $15.56
0% of jobs
$16.34 is the 25th percentile. Wages below this are outliers.
$15.56 - $17.61
18% of jobs
$17.61 - $19.67
0% of jobs
$19.67 - $21.72
3% of jobs
The median wage is $23.01 / hr.
$21.72 - $23.78
17% of jobs
$25.21 is the 75th percentile. Wages above this are outliers.
$23.78 - $25.83
27% of jobs
$25.83 - $27.88
17% of jobs
$5
$20
$27
For Hotline Caller jobs, the most frequently searched job titles are:
San Antonio, TX • On-site
$17.25 - $24/hr
Full-time
Medical
Posted 8 days ago
POSITION SUMMARY/RESPONSIBILITIES
Has comprehensive knowledge of STAR Kids and STAR+PLUS programs in order to serve as a liaison to members and providers regarding benefits and services, resolving member and provider issues, providing information regarding all aspects of the Special Health Care Needs (SHCN) call center which includes STAR Kids and STAR+PLUS program either by phone or in person. Ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) related policies such as Abuse, Neglect and Exploitation (ANE), Fraud, Waste, and Abuse (FWA) in regards to all aspects of operations within Member Services. Staff designated at primary to STAR Kids hotline must answer 95% of STAR Kids calls. Maximum call duration limits are not imposed. Calls are of sufficient length to ensure adequate information is provided to caller.
EDUCATION/EXPERIENCE
Minimum two years college level work in business, health care administration or related courses is required or four year experience as a customer service representative. Minimum of two year of HMO experience is required. Health care problem resolution and experience with special healthcare members is preferred.
