ZipRecruiter

Log In

1

Hotline Caller Jobs (NOW HIRING)

office

NY

$25 - $28/hr

Complete hotline caller screenings for placement. Maintain updated resident records and prepare daily, weekly, and monthly reports which includes intakes and case notes. Adhere to all policies and ...

The Hotline

Phone Advocate

TX · On-site

$21.17/hr

From our confidential crisis hotline to our unprecedented data on domestic violence and prevention ... Consistently and accurately collect and record required caller information into the database system.

next page

Showing results 1-20

All JobsBusiness JobsSales JobsTelemarketer JobsHotline Caller Jobs

Hotline Caller information

See salary details

$5

$20

$27

How much do hotline caller jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for hotline caller in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.48 per hour, depending on experience, location, and employer.

What are popular job titles related to Hotline Caller jobs?

For Hotline Caller jobs, the most frequently searched job titles are:

Infographic showing various Hotline Caller job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $43,666 per year, or $21 per hour.

Adult Home case manager

NY

office
Furniture Manufacturing • 11 - 50 employees
Learn more about officeexternal

$25 - $28/hr

Full-time

Re-posted 16 days ago

Job description

This position is responsible for:

Providing case management and crisis intervention services. Conducting regular meetings with residents to provide advocacy services and informative referrals of community agencies and organizations.

Assisting residents in arranging medical, legal, employment, and educational appointments. Working with various agencies to provide full services to residents.

Provide supportive crisis counseling and emotional support to residents. Complete hotline caller screenings for placement. Maintain updated resident records and prepare daily, weekly, and monthly reports which includes intakes and case notes.

Adhere to all policies and procedures as stated in the Hudson Valley House of Hope Employee Handbook and Rules & Procedures Manual. Ensures that all suspected cases of child abuse and neglect are reported in accordance with NYS DOH regulations.

Conduct client orientation prior to residential placement. This may include explanations of house rules and expected behaviors. Advocate for clients as requested and arranges transportation if necessary. Performs as backup for hotline intake calls if needed.

Adheres to all housekeeping and safety rules and policies.

Maintain client confidentiality at all times with each caller, resident, and all shelter staff and volunteers.

Qualifications Include : Bachelor's degree in Social Work, Mental Health, Psychology or related field with at least five (2) years of successful experience in an administrative leadership position. Prior experience in crisis intervention or domestic violence if possible. Any combination of experience, education, and measurable performance which demonstrates the capability to perform the duties of the position. This position requires effective organizational, problem solving, written and oral communication skills.