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Hotels Jobs in Puerto Rico (NOW HIRING)

The Condado Collection

PR · On-site

The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed ...

The Condado Collection

PR · On-site

The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed ...

Rio Mar Hospitality Management

PR · On-site

Job Summary Room's Controllers are front desk clerks who assign hotel rooms to guests based on their unique requests and preferences. They cater to the repeat guests of a lodging establishment and ...

The Condado Collection

PR · On-site

$14.50 - $17.75/hr

The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed ...

The Condado Collection

PR · On-site

$13.25 - $16.75/hr

The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed ...

AC Hotel San Juan Condado

Bartender

San Juan, PR · On-site

Compensation TypeHourlyHighgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more ...

AC Hotel San Juan Condado

Bartender

San Juan, PR · On-site

Compensation TypeHourlyHighgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more ...

The Condado Collection

PR · On-site

$13.75 - $16.25/hr

The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed ...

AC Hotel San Juan Condado

PR · On-site

Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of ...

The Condado Collection

PR · On-site

$13.75 - $18.25/hr

The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed ...

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Hotels information

What is a hotel job?

Hotel jobs refer to a wide range of positions within the hospitality industry that are based in hotels, resorts, and similar establishments. These roles can include front desk staff, housekeeping, management, food and beverage service, maintenance, concierge, and event planning. Each position plays a vital role in ensuring guests have a comfortable and enjoyable stay. Hotel jobs often require strong customer service skills, the ability to work flexible hours, and a commitment to maintaining high standards of cleanliness and professionalism.

What are the key skills and qualifications needed to thrive in the hotel industry, and why are they important?

To thrive in the hotel industry, you need a strong background in hospitality management, customer service, and often a relevant degree or diploma in hospitality or tourism. Familiarity with property management systems (PMS), booking platforms, and point-of-sale (POS) systems is typically required. Exceptional communication, attention to detail, and problem-solving abilities are crucial soft skills for delivering outstanding guest experiences. These skills and qualifications ensure smooth operations, guest satisfaction, and the reputation of the hotel.

What are some common challenges hotel staff face during peak seasons, and how can they prepare for them?

During peak seasons, hotel staff often encounter high guest volumes, increased pressure to maintain service quality, and frequent last-minute requests or changes. To prepare, it's important to stay organized, communicate clearly with team members, and anticipate guest needs by proactively managing reservations and resources. Many hotels also offer additional training or bring in temporary staff to help maintain smooth operations. Being adaptable and working collaboratively with colleagues ensures that both guests and staff have a positive experience during busy periods.

What is the difference between Hotels vs Housekeepers?

AspectHotelsHousekeepers
CredentialsMay require hospitality or customer service experienceTypically no formal credentials, but experience helpful
Work EnvironmentHotels, resorts, hospitality settingsPrivate homes, hotels, cleaning services
Employer & IndustryHotels, hospitality industryPrivate households, hotels, cleaning companies
Job FocusGuest satisfaction, cleaning, maintenanceCleaning, organizing, maintaining cleanliness

Hotels employ housekeepers to maintain cleanliness and guest satisfaction in hospitality settings. While both roles involve cleaning, hotel housekeepers work in commercial environments focused on guest services, whereas housekeepers in private homes or cleaning services may have different responsibilities and work settings.

How can I get a job in a hotel?

To get a job in a hotel, applicants typically need to submit an application online or in person, often demonstrating customer service skills and relevant experience. Many hotel positions require a high school diploma or equivalent, and some roles may need certifications such as food safety or hospitality training. Networking and gaining experience through internships or entry-level roles can also improve chances of employment.

What are the most commonly searched types of Hotels jobs in Puerto Rico?

The most popular types of Hotels jobs in Puerto Rico are:

What are popular job titles related to Hotels jobs in Puerto Rico?

For Hotels jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Hotels jobs in Puerto Rico look for?

The top searched job categories for Hotels jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Hotels jobs?

Cities in Puerto Rico with the most Hotels job openings:

Hotels jobs near you
Infographic showing various Hotels job openings in Puerto Rico as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

IRD Ordertaker - Condado Vanderbilt Hotel

The Condado Collection

PR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Job description

Overview
The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels to fine dining and entertainment.
The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed cuisine, exquisite rooms and suites, and highly personalized service. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together!
Key Responsibilities
  • Responsible for taking guests orders over the phone, entering orders into the POS system accurately, and coordinating with the kitchen and delivery staff to ensure timely and efficient service.
  • Answer incoming room service calls promptly and courteously.
  • Provide menu information, recommendations, and upsell additional items to enhance guest experience.
  • Communicate special requests and dietary needs to the kitchen staff.
  • Monitor and follow up on the status of orders to ensure timely delivery.
  • Handle guest complaints or concerns efficiently, escalating issues to the supervisor when necessary.
  • Maintain accurate records of all room service transactions.
  • Ensure the room service area is clean, organized, and stocked with necessary supplies.
  • Assist with inventory control and restocking as needed.
  • Adhere to hotel policies and procedures.
  • Participate in training sessions and team meetings.
  • Set up and maintain cleanliness and condition of the service area and restaurant.
  • Anticipate and communicate replenishment needs.
  • Complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
  • Complete closing duties.
  • Be prepared to answer guest questions about the menu in a direct, concise way.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information, and protect company assets.
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the supervisor; and complete safety training and certifications.
  • Develop and maintain positive working relationships with others, support the team to reach common goals.
  • Ensure adherence to quality expectations and standards.
  • Perform other duties as assigned by the manager.

Qualifications
  • Hospitality oriented
  • Must be able to lift up to 25 pounds
  • Ability to stand, walk, and carry items for extended periods of time
  • Able to work quickly and efficiently, especially under pressure
  • Able and willing to perform basic cleaning duties
  • Excellent communication skills, a keen attention to detail, and a commitment to providing outstanding guest service
  • Previous experience in a similar role in a hotel or restaurant is preferred
  • Flexibility to work various shifts, including weekends and holidays
  • Fully Bilingual (English/Spanish).

Benefits
  • 401(k)
  • Employer Contribution to 401(k)
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • Paid Holidays

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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