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Hotel Jobs in Normal, IL (NOW HIRING)

Tenta Enterprises

Guest Services Agent

Bloomington, IL · On-site

$14.25 - $18/hr

Our Guest Service Agents represents the hotel throughout all stages of the guest's stay. We strive to increase customer satisfaction by providing efficient and courteous Front Desk service in ...

Tenta Enterprises

Guest Services Agent

Bloomington, IL · On-site

$15 - $15.50/hr

Our Guest Service Agents represents the hotel throughout all stages of the guest's stay. We strive to increase customer satisfaction by providing efficient and courteous Front Desk service in ...

Rivian

Senior Global Supply Manager - Travel

Normal, IL · On-site

$148K - $149K/yr

This individual will work with hotel chain account managers to run RFP's for preferred hotels in addition to managing group blocks of all sizes. * Experience sourcing group blocks, managing event ...

Rivian

Senior Global Supply Manager - Travel

Normal, IL

$148K - $149K/yr

This individual will work with hotel chain account managers to run RFP's for preferred hotels in addition to managing group blocks of all sizes. * Experience sourcing group blocks, managing event ...

Tenta Enterprises

Guest Services Agent - DT

Bloomington, IL · On-site

$14.25 - $18/hr

Our Guest Service Agents represents the hotel throughout all stages of the guest's stay. We strive to increase customer satisfaction by providing efficient and courteous Front Desk service in ...

Atrium Hospitality

Executive Houskeeper

Normal, IL

Hotel : Normal Marriott201 Broadway AveNormal, IL 61761 Full timeCompensation Range : 68,000 Compensation is determined based on a variety of factors, including experience, skills, qualifications ...

Atrium Hospitality

Executive Houskeeper

Normal, IL · On-site

Hotel : Normal Marriott201 Broadway AveNormal, IL 61761 Full timeCompensation Range : 68,000 Compensation is determined based on a variety of factors, including experience, skills, qualifications ...

Atrium Hospitality

Executive Houskeeper

Normal, IL · On-site

Hotel : Normal Marriott 201 Broadway Ave Normal, IL 61761 Full time Compensation Range : 68,000 Compensation is determined based on a variety of factors, including experience, skills, qualifications ...

Atrium Hospitality

Executive Houskeeper

Normal, IL · On-site

Hotel : Normal Marriott201 Broadway AveNormal, IL 61761Full timeCompensation Range : 68,000 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and ...

TUMI Hospitality

Front Desk Clerk

Bloomington, IL · On-site

$13.25 - $16.50/hr

Provide information about hotel services, amenities, local attractions, and directions. * Handle guest requests, concerns, and complaints, escalating issues when necessary. * Maintain accurate guest ...

Atrium Hospitality

Executive Houskeeper

Normal, IL · On-site

Hotel : Normal Marriott 201 Broadway Ave Normal, IL 61761 Full time Compensation Range : 68,000 Compensation is determined based on a variety of factors, including experience, skills, qualifications ...

Atrium Hospitality

Housekeeping Supervisor

Normal, IL

$19.25/hr

Hotel : Normal Marriott201 Broadway AveNormal, IL 61761 Full timeCompensation Range : $19.25 Compensation is determined based on a variety of factors, including experience, skills, qualifications ...

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Showing results 21-40

All JobsHotel JobsHotel Jobs in Normal, IL

Hotel information

See Normal, IL salary details

$22.5K

$48.1K

$68.4K

How much do hotel jobs pay per year?

As of Aug 12, 2026, the average yearly pay for hotel in Normal, IL is $48,116.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $62,600.00 per year, depending on experience, location, and employer.

What are hotel jobs?

Hotel jobs are jobs at hotels, motels, or other lodging establishments, such as a bed and breakfast or retreat. Your primary job duties depend on your position at the hotel. Housekeepers, for example, are responsible for ensuring that each guest’s room remains tidy and supplied with necessary amenities. Hotel desk clerks, meanwhile, are responsible for checking in guests and providing them with information about the hotel’s services and amenities. There are also a number of other service jobs connected to the hotel industry, such as chefs or room service workers.

What are hotel jobs?

Hotel jobs refer to a wide range of positions within the hospitality industry that are responsible for running and maintaining hotels. These roles can include front desk staff, housekeeping, management, food and beverage service, maintenance, and concierge services. Each position plays a crucial part in delivering a positive guest experience by ensuring comfort, cleanliness, and excellent customer service. Hotel jobs often require good communication skills, teamwork, and the ability to work flexible hours. Opportunities exist for both entry-level and experienced professionals, making it a versatile career choice.

What is the difference between Hotel vs Housekeeper?

AspectHotelHousekeeper
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma; cleaning certifications optional
Work EnvironmentHotels, resorts, hospitality settingsPrivate homes, hotels, cleaning services
Industry UsageHotels, hospitality industryCleaning services, hospitality, residential
Job FocusGuest service, front desk, hospitality managementCleaning, maintaining rooms and spaces

While both roles involve cleaning, a Hotel typically refers to the entire establishment offering guest services, whereas a Housekeeper focuses specifically on cleaning and maintaining rooms within hotels or private homes. Housekeepers are essential for guest comfort and cleanliness, often working under hotel management or private clients. Understanding these differences helps clarify job expectations and career paths in the hospitality industry.

What are the key skills and qualifications needed to thrive as a hotel manager, and why are they important?

To thrive as a Hotel Manager, you need expertise in hospitality management, operations oversight, and customer service, often supported by a degree in hospitality or relevant experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Strong leadership, problem-solving, and interpersonal skills help foster a positive guest experience and effective team management. These competencies are vital to ensure smooth hotel operations, guest satisfaction, and business profitability.

What are some common challenges faced by hotel staff, and how can they be managed effectively?

Hotel staff often face challenges such as managing high guest expectations, handling last-minute changes or complaints, and coordinating with multiple departments to ensure seamless guest experiences. Effective communication, strong organizational skills, and a customer-oriented mindset are essential for addressing these challenges. Many hotels provide regular training and encourage teamwork to help staff handle difficult situations professionally and maintain a positive work environment.

What are the different types of jobs in hotels?

Hotel jobs include front desk staff, housekeepers, food and beverage servers, cooks, maintenance workers, and management roles. These positions require various skills such as customer service, cleanliness, and operational knowledge, often supported by certifications or training. The roles span different shifts and departments to ensure smooth hotel operations.
More about Hotel jobs
What are the most commonly searched types of Hotel jobs in Normal, IL? The most popular types of Hotel jobs in Normal, IL are:
What job categories do people searching Hotel jobs in Normal, IL look for? The top searched job categories for Hotel jobs in Normal, IL are:
What cities near Normal, IL are hiring for Hotel jobs? Cities near Normal, IL with the most Hotel job openings:
Hotel jobs near you
Infographic showing various Hotel job openings in Normal, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,116 per year, or $23.1 per hour.

Night Service Rep Part Time-103020

Extended Stay America

Bloomington, IL • On-site

$12.75 - $15.75/hr

Part-time

Vision, Retirement

Re-posted 19 days ago

Job description

POSITION PURPOSE AND SUMMARY
The Night Service Representative Part Time responds to certain types of on-call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction. The associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins.
Excellent opportunity to live onsite. The associate who performs this position is provided a guest hotel room for lodging as part of their employment and is on the overnight on-call schedule. The associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins.
MAJOR /KEY JOB FUNCTIONS
The following job duties will vary and may or may not be required to be performed during a given shift, depending on occurrences during said shift.
  • Attend to guests upon call notification from outside service agent for check-ins, emergency maintenance issues, guest noise complaints, and safety and security situations.
  • Maintain control of all hotel keys, including safeguarding from mishandling or theft.
  • Log keys in and out, when necessary.
  • Organize, confirm, process, and conduct limited guest check-ins/check-outs, including greeting and registering the guests, assigning rooms, issuing room keys, and collecting payments, when necessary.
  • Keep abreast of hotel policies, training, and safety procedures.
  • Ensure all safety, guest and security concerns are reported per company policy.
  • Supply guests with directions and information regarding property amenities, services, hours of operation and local areas of interest, when necessary.
  • Perform bookkeeping activities such as logging events, running reports and posting payments to guest folios, when necessary.
  • Maintain proficiency in all location computer and software systems.
  • Respond to emergency situations, communicates with first responders as necessary, addresses key activation issues, and responds to noise complaints, when necessary.
  • Associates in this position may be asked to cover another hotel in the area should critical staffing needs arise.
  • Other job duties as assiged by management.

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
  • Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Document events in writing and prepare routine correspondence.
  • Operate the hotel mobile phone.
  • Speak effectively before groups of customers. Must be proficient in reading and speaking English.
  • Computer skills including the ability to access and accurately input information into a computer system including Microsoft Office Suite and the Hotel PMS system.
  • Excellent oral and written communication skills.
  • Friendly, cooperative manner and patience in dealing with guests and staff.
  • Professional appearance and demeanor.
  • Self-starter with the ability to prioritize and handle issues under pressure.
  • Strong time management and problem-solving skills.
  • Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals as well as compute rates, ratio, and percentage and to draw and interpret bar graphs.
  • Application of common sense understanding to carry out detailed written or oral instructions and deal with problems involving a few concrete variables in standardized situations.

BENEFITS
  • Weekly Pay!
  • Competitive Wages
  • Great working environment
  • Employee Recognition Programs
  • Vision Insurance
  • 401(k) Savings Plan
  • Employee Assistance Program (EAP)
  • Employee Perks Progam offering discounts to major companies

Compensation
Pay Ranges
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
ENVIRONMENTAL JOB REQUIREMENTS
The work environment characteristics/physical demands described here are representative of those an associate may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request.
  • While performing the duties of this job, the associate occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
  • The noise level in the work environment is usually quiet to moderate.
  • Associate While performing the duties of this job, the associate is regularly required to stand; walk; navigate the hallways with prompt motion, use hands to finger, handle, or feel objects, reach, tools, or controls; operate a mobile phone, talk, see and hear. The associate is occasionally required to stoop, kneel, or smell.
  • The associate must be able to occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds.

MINIMUM QUALIFICATIONS
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

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