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Hotel Training Manager Jobs in Oregon (NOW HIRING)

Inn at Nye Beach

Hotel Operations Manager

Newport, OR · On-site

$50K - $60K/hr

The ideal candidate will be responsible for managing staff, training and development, ensuring guest satisfaction, and maximizing profitability. Responsibilities: * Support in all aspects of hotel ...

Concept Hotels LLC

Hotel Maintenance Person

Ashland, OR · On-site

$19 - $20/hr

Certification or training in HVAC, electrical, or plumbing trades. * Experience working in a hotel ... Ability to operate maintenance management software or digital work order systems. * Strong ...

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Hotel Training Manager information

See Oregon salary details

$34.9K

$67.7K

$138.5K

How much do hotel training manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for hotel training manager in Oregon is $67,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $75,100.00 per year, depending on experience, location, and employer.

What does a hotel training manager do?

A Hotel Training Manager is responsible for developing, implementing, and overseeing training programs for hotel staff to ensure service quality and operational standards are met. They assess training needs, design learning modules, and provide coaching on topics such as customer service, safety protocols, and company procedures. Additionally, they often coordinate with department heads to ensure all employees receive appropriate and timely training to enhance guest satisfaction and staff performance.

What are the key skills and qualifications needed to thrive as a hotel training manager, and why are they important?

To thrive as a Hotel Training Manager, you need a solid background in hospitality management, experience in staff training, and usually a degree in hospitality or business. Familiarity with Learning Management Systems (LMS), training program design, and certifications like Certified Hospitality Trainer (CHT) are commonly required. Outstanding communication, leadership, and interpersonal skills help motivate staff and foster a positive learning environment. These skills and qualifications ensure consistent service quality and staff competency, directly impacting guest satisfaction and hotel success.

How does a hotel training manager collaborate with different departments to ensure consistent service standards?

A Hotel Training Manager works closely with department heads such as housekeeping, front desk, food and beverage, and maintenance to identify training needs and develop tailored programs. They facilitate regular workshops, on-the-job coaching sessions, and feedback meetings to align each department with the hotel's service expectations. By fostering open communication and coordinating cross-departmental training sessions, they help maintain a cohesive guest experience and ensure all staff are updated on best practices and policies.

What is the difference between Hotel Training Manager vs Hotel Front Desk Supervisor?

AspectHotel Training ManagerHotel Front Desk Supervisor
CredentialsRelevant hospitality certifications, training experienceHigh school diploma, hospitality or customer service experience
Work EnvironmentOffice setting, training sessions, HR collaborationFront desk, guest service area, direct guest interaction
Employer & Industry UsageHotels, hospitality chains, training departmentsHotels, resorts, guest service operations
Common Search & ComparisonFocus on staff training and developmentFocus on guest service and front desk operations

The Hotel Training Manager primarily handles staff training, development, and HR-related activities within a hotel, requiring relevant certifications and experience. In contrast, the Hotel Front Desk Supervisor oversees guest check-ins, reservations, and front desk operations, emphasizing customer service skills. While both roles are essential in hospitality, they serve different functions and require distinct skill sets.

What training do you need to be a hotel training manager?

To become a hotel training manager, candidates typically need a bachelor's degree in hospitality, business, or a related field, along with experience in hotel operations or customer service. Training in leadership, communication, and instructional design is also beneficial, and some employers may prefer certifications such as Certified Hospitality Trainer (CHT).

What are popular job titles related to Hotel Training Manager jobs in Oregon?

For Hotel Training Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Hotel Training Manager jobs in Oregon look for?

The top searched job categories for Hotel Training Manager jobs in Oregon are:

What cities in Oregon are hiring for Hotel Training Manager jobs?

Cities in Oregon with the most Hotel Training Manager job openings:

Hotel Training Manager jobs near you

Assistant Hotel Manager

Portland, OR • On-site

American Cruise Lines
Travel Arrangement Services • 201 - 500 employees
Learn more about American Cruise Linesexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted 21 days ago

Job description

Assistant Hotel Manager
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests’ expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager.
At American Cruise Lines, we are driven by our values—Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the Finest American Ships.
Responsibilities:
  • Supervise the Housekeeping Manager and Guest Service Coordinator, at the direction of the Hotel Manager.
  • Assists Hotel Manager as directed.
  • Assists Dining Room Manager during all meal services.
  • Performs duties of Hotel General Manager when Hotel General Manager is off ship 1-2 times per week.
  • Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship.
  • Present and available during all meal services, either front or back of house including secondary dining outlet.
  • Ensures Housekeeping Manager is keeping all staterooms and public spaces clean.
  • Assists with stateroom inspections.
  • Prepares for turnaround day process.
  • Oversees bar operations and manages wine/liquor inventory.
  • Displays leadership and maintains professional presence.
  • Visible and available to all guests and crew.
  • Holds officers and crew accountable to American Cruise Lines’ standards.
  • Complies with American Cruise Lines’ Operations Manual, service standards, and procedures.
  • Assesses the performance of the management team and provides immediate corrective feedback.
  • Anticipates the needs of guests and crew.
  • Responds quickly to guest requests and ensures follow through of service delivery.
  • Identifies problems, resolves immediately, and requests home office support as needed.
  • Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events.
  • Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline.
  • Assists ship officers in achieving weekly sales goals.
  • Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed.
  • Maintains sanitation and cleanliness standards of crew rooms.
  • Monitors shipboard business transactions, accounting, timecards, and home office reporting.
  • Completes daily ship inspection/walk through with Mate to generate daily work list and follows up to ensure tasks are completed.
  • Tracks all hotel maintenance items and ensures completion.
  • Creates consistent and positive crew experiences to improve employee retention.
  • Perform bartending duties as needed with other management personnel
Qualifications:
  • Bachelor’s degree in hospitality management or Hotel amp; Restaurant Management is preferred.
  • Proficiency in Microsoft Office Suite applications.
  • Business degree may be considered with management and hospitality experience.
  • Military experience may be considered with management and hospitality experience.
  • Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
  • Strong organizational skills and excellent verbal and written communication skills (English).
  • Available to travel and work a flexible schedule including long days for extended periods of time.
  • Proficiency in Microsoft Office.
  • US Coast Guard regulated pre-employment drug test.
  • Transportation Worker Identification Credential (TWIC).
  • Ability to perform the essential functions of the job with or without accommodation.
Attributes for Success:
  • Ability to motivate, train, and assess individual and team performance.
  • Superior time management.
  • Ability to manage and solve problems.
  • Sense of urgency in all passenger, crew, and home office requests.
  • Positive attitude and receptive to continuous performance feedback.
  • Consistent, accountable, confident, assertive, and committed.
Work Schedule:
  • 7 Days per week while onboard the ship.
  • 6 to 8 weeks working and living onboard the ship / 1 to 2 weeks off
  • This is a full-time, exempt position.
Essential Functions:
  • Ships experience forces from wind, waves, and currents, prompting them to exhibit six distinct motions known as ship motions. The six motions are surge, sway, heave, roll, pitch, and yaw. This position requires the ability to live and satisfactorily perform job duties in an environment that is subject to constant motion.
  • Ability to work around 12 hours per day.
  • Ability to assist in the event of an on-board emergency by quickly climbing up a ladder, opening, and passing through a 20” diameter hatch.
  • Ability to stand for your entire shift.
  • Ability to frequently lift up to 20 lbs. and occasionally lift up to 50 lbs.
  • Ability to frequently bend, squat and reach.
  • Ability to live and work on board a vessel for extended periods of time.
  • Ability to use stairs frequently.
Compensation and Benefits:
  • Competitive daily rate.
  • Health, dental, vision, and 401(k) with match.
  • Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training.
Applicant Acknowledgment
By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.

Equal Opportunity Employer
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. ‎American Cruise Lines bases all employment decisions on business needs, job requirements, and individual ‎qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. ‎This policy applies to all aspects of employment and employment decisions, including, but not limited to, ‎hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access ‎to benefits.‎
*Job sites across the nation.
**This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.

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