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Hotel Technology Jobs (NOW HIRING)

White Lodging

Cluster IT Support Analyst

Milwaukee, WI · On-site

Description Under the supervision of the Area IT Manager, the IT Support Analyst for the Milwaukee Hotel Collection provides maintenance and assistance for all internal and external guests requests ...

MCR Hotels

Engineer

Lima, OH · On-site

$16 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Awareness and support for all groups and events at the hotel. * Technology: Understanding of relevant technology for each role. * Phone Etiquette: Answer all incoming calls with friendly service ...

New

MCR Hotels

Engineer

Pasadena, CA · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Awareness and support for all groups and events at the hotel. * Technology: Understanding of relevant technology for each role. * Phone Etiquette: Answer all incoming calls with friendly service ...

MCR Hotels

Engineer

Pasadena, CA · On-site

$24/hr

Awareness and support for all groups and events at the hotel. * Technology: Understanding of relevant technology for each role. * Phone Etiquette: Answer all incoming calls with friendly service ...

MCR Hotels

Engineer

Dublin, OH · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Awareness and support for all groups and events at the hotel. * Technology: Understanding of relevant technology for each role. * Phone Etiquette: Answer all incoming calls with friendly service ...

MCR Hotels

Engineer

Minneapolis, MN · On-site

$21 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Awareness and support for all groups and events at the hotel. * Technology: Understanding of relevant technology for each role. * Phone Etiquette: Answer all incoming calls with friendly service ...

MCR Hotels

Engineer

Brownsville, TX · On-site

$15.50 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Awareness and support for all groups and events at the hotel. * Technology: Understanding of relevant technology for each role. * Phone Etiquette: Answer all incoming calls with friendly service ...

New

MCR Hotels

Engineer

Atlanta, GA · On-site

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Awareness and support for all groups and events at the hotel. * Technology: Understanding of relevant technology for each role. * Phone Etiquette: Answer all incoming calls with friendly service ...

MCR Hotels

Engineer

Tulsa, OK · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Awareness and support for all groups and events at the hotel. * Technology: Understanding of relevant technology for each role. * Phone Etiquette: Answer all incoming calls with friendly service ...

MCR Hotels

Engineer

Norfolk, VA · On-site

$15 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Awareness and support for all groups and events at the hotel. * Technology: Understanding of relevant technology for each role. * Phone Etiquette: Answer all incoming calls with friendly service ...

MCR Hotels

Engineer

Avondale, AZ · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Awareness and support for all groups and events at the hotel. * Technology: Understanding of relevant technology for each role. * Phone Etiquette: Answer all incoming calls with friendly service ...

MCR Hotels

Engineer

Orlando, FL · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Awareness and support for all groups and events at the hotel. * Technology: Understanding of relevant technology for each role. * Phone Etiquette: Answer all incoming calls with friendly service ...

MCR Hotels

Engineer

Milford, OH · On-site

$19 - $23/hr

Awareness and support for all groups and events at the hotel. * Technology: Understanding of relevant technology for each role. * Phone Etiquette: Answer all incoming calls with friendly service ...

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Hotel Technology information

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$11

$17

$28

How much do hotel technology jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for hotel technology in the United States is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is hotel technology?

Hotel technology refers to the various digital tools and systems used in the hospitality industry to improve guest experience, streamline operations, and increase efficiency. This can include property management systems, online booking engines, mobile check-in apps, smart room controls, and guest communication platforms. By integrating these technologies, hotels can offer personalized services, automate routine tasks, and stay competitive in the ever-evolving hospitality market.

What are the key skills and qualifications needed to thrive in hotel technology?

To thrive in Hotel Technology, you need a strong understanding of IT systems, networking, and hospitality management software, often supported by a degree in computer science or hospitality technology. Familiarity with property management systems (PMS), point-of-sale (POS) systems, and guest experience platforms, as well as certifications like CompTIA or vendor-specific credentials, is typically required. Strong problem-solving abilities, communication skills, and adaptability help you excel when supporting both staff and guests. These skills ensure seamless technology operations, optimized guest experiences, and quick resolution of technical issues in a dynamic hospitality environment.

How does the hotel technology role collaborate with other departments to enhance guest experience?

Hotel Technology professionals work closely with front desk staff, housekeeping, and management to implement and support systems that streamline operations and improve guest satisfaction. For example, they may coordinate with the front desk to ensure property management systems are user-friendly, or with housekeeping to integrate mobile communication tools. By facilitating technology adoption and providing ongoing support, they help other departments deliver seamless service and respond quickly to guest needs. Regular cross-departmental meetings and training sessions are common to align technology use with operational goals.

What is the difference between Hotel Technology vs Hotel IT Support?

AspectHotel TechnologyHotel IT Support
Primary FocusImplementing and managing hotel-specific technology systemsProviding technical support and troubleshooting for hotel IT issues
Required SkillsSystems integration, software management, hardware deploymentTechnical troubleshooting, network support, user assistance
Work EnvironmentHotels, technology departments, vendor interactionsHotel premises, IT help desks, support teams
CertificationsIT certifications (e.g., CompTIA, Cisco), hotel tech trainingIT certifications (e.g., CompTIA, Network+), support training

Hotel Technology focuses on deploying and managing hotel-specific systems like property management and booking software, while Hotel IT Support handles troubleshooting and maintaining these systems. Both roles require technical skills and certifications but differ in their primary responsibilities and daily tasks.

More about Hotel Technology jobs

What cities are hiring for Hotel Technology jobs?

Cities with the most Hotel Technology job openings:

What states have the most Hotel Technology jobs?

States with the most job openings for Hotel Technology jobs include:

What job categories do people searching Hotel Technology jobs look for?

The top searched job categories for Hotel Technology jobs are:

Hotel Technology jobs near you
Infographic showing various Hotel Technology job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $37,185 per year, or $17.9 per hour.

Cluster IT Support Analyst

White Lodging Services Corporation

Milwaukee, WI

Full-time

Posted 14 days ago

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

34th of 108 rated hotels

Job description

Description

Under the supervision of the Area IT Manager, the IT Support Analyst for the Milwaukee Hotel Collection provides maintenance and assistance for all internal and external guests requests pertaining to computing and network issues. The IT Support Analyst will coach users in the effective use of systems and applications, prepares documentation and provides assistance to both internal and external guests.

The Milwaukee Hotel Collection consists of the Milwaukee Marriott Downtown, the Westin Milwaukee Downtown, and the SpringHill Suites Milwaukee Downtown.  

What You'll Do:
•Installing, configuring and upgrading PCs, laptops and related equipment.
•Diagnosing and troubleshooting both common and unusual hardware and software problems.
•Performing preventive maintenance on the organization’s technology.
•Installing required software patches, ensuring the connectivity of PCs, laptops, guests internet issues, handhelds and other computing devices to both the local area network (LAN) and wide area network.
•Misc. hotel technology projects including low voltage cabling and basic mounting.
•Administration and repair of critical systems (PMS, POS, PBX, FTG…) in coordination with respective vendor.
•Server Backups.
•Setting up and maintaining locally connected and networked printers.
•Connecting needed peripheral equipment.

What You'll Bring:
•Associate degree, preferably in STEM field; or 2 to 3 years of relevant work experience
•A+ Certification
•Ability to communicate technology simply, effectively, both oral and written, with internal and external guests.
•Solid attention to detail and organization with proven follow up and follow through practices.
•Strong analytical skills, with a solid understanding of IT standards and company policies.
•Past experience in supporting hospitality-based technology preferred.
•Knowledge of MS Office, Active Directory and Networking environment.

What White Lodging employees say

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Benefits

Hours and flexibility

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