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Hotel Technology Jobs (NOW HIRING)

Grand Hotel

IT Support Specialist

Mackinac Island, MI · On-site

Grand Hotel, located on historic Mackinac Island, is seeking passionate and dedicated individuals to join their team as an IT Support Specialist. This role is responsible for providing technical ...

Grand Hotel

IT Support Specialist

Mackinac Island, MI · On-site

Property Description Grand Hotel, located on historic Mackinac Island, is seeking passionate and ... The Multi-Property IT Support Specialist is responsible for providing technical support and ...

Grand Hotel

IT Support Specialist

Mackinac Island, MI · On-site

Property Description Grand Hotel, located on historic Mackinac Island, is seeking passionate and ... The Multi-Property IT Support Specialist is responsible for providing technical support and ...

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Hotel Technology information

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How much do hotel technology jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for hotel technology in the United States is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

How does the Hotel Technology role collaborate with other departments to enhance guest experience?

Hotel Technology professionals work closely with front desk staff, housekeeping, and management to implement and support systems that streamline operations and improve guest satisfaction. For example, they may coordinate with the front desk to ensure property management systems are user-friendly, or with housekeeping to integrate mobile communication tools. By facilitating technology adoption and providing ongoing support, they help other departments deliver seamless service and respond quickly to guest needs. Regular cross-departmental meetings and training sessions are common to align technology use with operational goals.

What is an example of hotel technology?

An example of hotel technology is the property management system (PMS), which automates reservations, check-ins, and billing processes. Other common tools include digital key systems, self-service kiosks, and guest room automation devices, all of which improve operational efficiency and guest experience.

What is the difference between Hotel Technology vs Hotel IT Support?

AspectHotel TechnologyHotel IT Support
Primary FocusImplementing and managing hotel-specific technology systemsProviding technical support and troubleshooting for hotel IT issues
Required SkillsSystems integration, software management, hardware deploymentTechnical troubleshooting, network support, user assistance
Work EnvironmentHotels, technology departments, vendor interactionsHotel premises, IT help desks, support teams
CertificationsIT certifications (e.g., CompTIA, Cisco), hotel tech trainingIT certifications (e.g., CompTIA, Network+), support training

Hotel Technology focuses on deploying and managing hotel-specific systems like property management and booking software, while Hotel IT Support handles troubleshooting and maintaining these systems. Both roles require technical skills and certifications but differ in their primary responsibilities and daily tasks.

What are the key skills and qualifications needed to thrive in Hotel Technology, and why are they important?

To thrive in Hotel Technology, you need a strong understanding of IT systems, networking, and hospitality management software, often supported by a degree in computer science or hospitality technology. Familiarity with property management systems (PMS), point-of-sale (POS) systems, and guest experience platforms, as well as certifications like CompTIA or vendor-specific credentials, is typically required. Strong problem-solving abilities, communication skills, and adaptability help you excel when supporting both staff and guests. These skills ensure seamless technology operations, optimized guest experiences, and quick resolution of technical issues in a dynamic hospitality environment.

What does an IT person for a hotel do?

An IT person for a hotel manages and maintains the hotel's technology systems, including property management software, reservation systems, network infrastructure, and security. They troubleshoot technical issues, implement updates, and ensure reliable operation of digital tools used by staff and guests.

What is the highest paying hotel job?

The highest paying hotel job is typically a general manager or hotel director, earning six-figure salaries depending on the property's size and location. Executive roles require strong leadership, management skills, and experience in hospitality operations. Other high-paying positions include regional managers and corporate executives within hotel chains.

What is the role of technology in hotels?

Hotel technology professionals implement and manage systems such as property management software, online booking platforms, and guest service tools to improve operational efficiency and guest experience. They also troubleshoot technical issues, ensure cybersecurity, and stay updated on emerging innovations like contactless check-in and smart room automation.

What is hotel technology?

Hotel technology refers to the various digital tools and systems used in the hospitality industry to improve guest experience, streamline operations, and increase efficiency. This can include property management systems, online booking engines, mobile check-in apps, smart room controls, and guest communication platforms. By integrating these technologies, hotels can offer personalized services, automate routine tasks, and stay competitive in the ever-evolving hospitality market.
More about Hotel Technology jobs
What cities are hiring for Hotel Technology jobs? Cities with the most Hotel Technology job openings:
What states have the most Hotel Technology jobs? States with the most job openings for Hotel Technology jobs include:
What job categories do people searching Hotel Technology jobs look for? The top searched job categories for Hotel Technology jobs are:
Hotel Technology jobs near you
Infographic showing various Hotel Technology job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 28% Part Time, 1% Temporary, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,185 per year, or $17.9 per hour.
Hotel Technology Manager

Hotel Technology Manager

Omni Hotels & Resorts

Dallas, TX • On-site

Full-time

Posted 28 days ago

Omni Hotels rating

6.8

Company rating: 6.8 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

39th of 108 rated hotels

Job description

Omni Corporate Offices
Omni Hotels and Resorts creates genuine, authentic guest experiences at over 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. Omni Hotels is known for its exemplary culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.
Overview:
The Hotel Technology product manager is a key member of the Omni Service Center (OSC) IT team based in Dallas, TX and is responsible for product management of various hotel technologies. This role works closely with hotel operations and OSC business units serving as the product subject-matter expert presenting new products and new feature enhancements. The Hotel Technology Product Manager manages product implementation and is responsible for fostering vendor partnerships.
Responsibilities:
  • Manages hotel technology product solutions and vendor relationships.
    • Understands and documents current technical requirements (as prescribed by the vendor), e.g., server specs and configuration, database versions and configurations, workstation and peripheral requirements, etc.
  • Creates product roadmaps, functionality and standards documentation with collaboration from Hotel Technology team members and relevant teams within the organization.
  • Maintain an inventory of products under purview with all pertinent information.
  • Own the end-to-end health, value, and lifecycle of assigned hotel technology products.
  • Provides budget guidance on operational costs and asset management.
  • Project manage deployment of technology upgrades and enhancements: Contract negotiation, resource management, invoicing, and support handoff.
  • Verifies project proposals submitted for consideration and ensures they adhere to product standards.
  • Products within the Hotel Technology stack are listed below. The Product Manager will be responsible for a subset of the following products.
    • Door Locks / Access Control / Parking Systems
    • Ancillary Management Systems (Golf, Spa, Membership, Activities)
    • TV Platforms / Hardware
    • Employee Safety Devices / Employee Communications
    • Digital Signage / Menus
    • Audio Systems
    • Safety and Security Systems

Qualifications:
  • Associates Degree in a hospitality or technology related field or equivalent experience
  • Minimum 2-3 years of technology product and vendor management
  • Experience working with the hospitality industry is preferred
  • Knowledge of hotel operations and familiarity with hotel technical products
  • Proficient in project management methodologies and Microsoft Office Suite (O365) products
  • Ability to manage multiple concurrent projects and competing priorities
  • Aptitude for innovation and the ability to present succinct product ideas to leadership
  • Understanding of vendor product roadmaps and their impact on technology strategies
  • Experience working with cross-functional teams at different reporting levels
  • Excellent communication, interpersonal, organizational, presentation and problem-solving skills

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

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