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Hotel Spa Receptionist Jobs (NOW HIRING)

MacARTHUR Place

Spa Receptionist

Sonoma, CA · On-site

$20/hr

Create Exceptional Guest Experiences in Sonoma Wine Country At MacArthur Place Hotel & Spa, luxury ... The Spa Receptionist supports front desk operations, guest engagement, scheduling, spa upkeep, and ...

MacArthur Place

Spa Receptionist

Sonoma, CA

$20/hr

Description Create Exceptional Guest Experiences in Sonoma Wine Country At MacArthur Place Hotel ... The Spa Receptionist supports front desk operations, guest engagement, scheduling, spa upkeep, and ...

Woodmark Hotel

Spa Receptionist

Kirkland, WA

$23.15/hr

Spa Receptionist - Full Time or Part Time - $23.15/hour For You: Be part of a luxury revolution in ... The Woodmark Hotel & Still Spa offers qualifying Team Members these unique perks & benefits. Perks ...

SH Hotels and Resorts

Spa Receptionist

Hanalei, HI

$24.96/hr

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... As the Spa Receptionist, you will have the opportunity to make the first impression with each spa ...

SH Hotels and Resorts

Spa Receptionist

Hanalei, HI · On-site

$24.96/hr

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... As the Spa Receptionist, you will have the opportunity to make the first impression with each spa ...

Viceroy Hotels and Resorts

Spa Receptionist

Ketchum, ID · On-site

$13 - $16.25/hr

Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of ... The Spa Receptionist ensures a seamless and personalized spa journey while supporting overall spa ...

Noble House Old Naples LLC

SPA Receptionist

Naples, FL · On-site

$12.75 - $15.75/hr

The Inn on Fifth's Spa Team is looking for an efficient, courteous, and professional Receptionist to be the welcoming face of the spa at the hotel. In this role you will be scheduling treatments for ...

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Rosewood Hotel Group

Spa Receptionist

Menlo Park, CA · On-site

$24.10 - $26.78/hr

... Spa Receptionist is responsible for delivering a Forbes 5 Star experience. An exceptional and ... To maintain a high standard of personal appearance and hygiene as per the hotels grooming standards.

Inn on Fifth

SPA Receptionist

Naples, FL · On-site

$18/hr

Job Type Full-time Description The Inn on Fifth's Spa Team is looking for an efficient, courteous, and professional Receptionist to be the welcoming face of the spa at the hotel. In this role you ...

Davidson Hospitality Group

Spa Receptionist

Newport, RI · On-site

$12/hr

As a Spa Receptionist, you will be responsible for greeting guests, scheduling appointments ... Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company ...

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Hotel Spa Receptionist information

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How much do hotel spa receptionist jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for hotel spa receptionist in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hotel Spa Receptionist, and why are they important?

To thrive as a Hotel Spa Receptionist, you need strong customer service skills, organizational abilities, and a high school diploma or equivalent. Familiarity with spa management software, appointment scheduling systems, and basic payment processing tools is typically required. Exceptional communication, professionalism, and a calm, welcoming demeanor help create a positive guest experience. These skills are essential for ensuring smooth spa operations, guest satisfaction, and efficient handling of bookings and inquiries.

What are some common challenges faced by hotel spa receptionists, and how can they be managed effectively?

Hotel spa receptionists often juggle multiple tasks simultaneously, such as managing booking schedules, greeting guests, handling payments, and addressing last-minute changes or guest requests. A common challenge is ensuring smooth communication between guests and spa therapists while maintaining a calm and welcoming atmosphere. Effective time management, strong organizational skills, and a proactive approach to solving guest concerns are key to overcoming these challenges. Being familiar with spa services and maintaining a thorough understanding of booking systems also helps streamline daily operations and enhances guest satisfaction.

What is the difference between Hotel Spa Receptionist vs Front Desk Agent?

AspectHotel Spa ReceptionistFront Desk Agent
CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentHotel spa, wellness centerHotel lobby, front desk
Employer & IndustryHotels, resorts, wellness facilitiesHotels, resorts, hospitality industry
Primary ResponsibilitiesGreeting spa guests, scheduling treatments, handling inquiriesChecking in guests, reservations, guest inquiries

The main difference between a Hotel Spa Receptionist and a Front Desk Agent is their focus area. The Hotel Spa Receptionist specializes in guest services related to spa treatments and wellness services, while the Front Desk Agent handles general hotel check-ins, reservations, and guest inquiries across the entire hotel. Both roles require excellent customer service skills and are vital to the hospitality industry, but they serve different functions within the hotel environment.

What are the main responsibilities of a Hotel Spa Receptionist?

A Hotel Spa Receptionist is responsible for greeting guests, managing spa bookings, and providing information about treatments and services offered. They handle phone and in-person inquiries, maintain appointment schedules, process payments, and ensure a welcoming and professional atmosphere at the spa. Additionally, they may assist with administrative tasks, coordinate with therapists, and address guest needs to ensure a positive spa experience.
More about Hotel Spa Receptionist jobs
What cities are hiring for Hotel Spa Receptionist jobs? Cities with the most Hotel Spa Receptionist job openings:
What states have the most Hotel Spa Receptionist jobs? States with the most job openings for Hotel Spa Receptionist jobs include:
What job categories do people searching Hotel Spa Receptionist jobs look for? The top searched job categories for Hotel Spa Receptionist jobs are:
Hotel Spa Receptionist jobs near you
Infographic showing various Hotel Spa Receptionist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 28% Part Time, 1% Temporary, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,767 per year, or $16.7 per hour.

Spa Receptionist

MacArthur Place Hotel and Spa

Sonoma, CA • On-site

$20/hr

Part-time

Posted 14 days ago

Job description

Job Type
Part-time
Description
Create Exceptional Guest Experiences in Sonoma Wine Country
At MacArthur Place Hotel & Spa, luxury hospitality begins with genuine connection, thoughtful service, and unforgettable experiences. We are seeking a polished, welcoming, and service-oriented Spa Receptionist to join our Spa & Wellness team.
As the first point of contact for spa guests, this role is essential in creating a seamless and relaxing guest experience from arrival through departure. The Spa Receptionist supports front desk operations, guest engagement, scheduling, spa upkeep, and administrative functions while maintaining the highest standards of hospitality and professionalism.
If you thrive in a fast-paced luxury environment, enjoy creating memorable guest experiences, and have a passion for wellness and service excellence, we invite you to apply.
Position Overview
The Spa Receptionist serves as the welcoming face of the spa, delivering personalized service while supporting daily spa operations. Responsibilities include guest check-ins and check-outs, appointment scheduling, payment processing, guest assistance, facility presentation, and maintaining a calm, polished, and guest-ready environment.
This position plays a key role in driving guest satisfaction, loyalty, and repeat business while contributing to the overall success of the hotel and spa.
What You'll Do
Guest Experience & Hospitality
  • Welcome guests warmly and create a relaxing, luxury spa experience
  • Provide spa tours and explain services, amenities, wellness offerings, and promotions
  • Manage guest check-ins, check-outs, and appointment scheduling
  • Answer phone calls, emails, and guest inquiries professionally and promptly
  • Anticipate guest needs and assist with robes, lockers, towels, refreshments, and spa amenities
  • Resolve guest concerns professionally and escalate issues when needed
  • Build positive guest relationships that encourage repeat visits
  • Deliver Forbes-level service through genuine hospitality, personalized attention, and exceptional guest experiences

Front Desk & Administrative Operations
  • Process cash, credit card, and room charge transactions accurately
  • Maintain guest records and confidentiality standards
  • Assist with transaction reconciliation and daily reporting
  • Monitor schedules to support smooth daily operations
  • Support retail product sales and maintain organized front desk displays

Spa Operations & Facility Support
  • Ensure spa, locker rooms, lounges, fitness areas, and pool spaces remain clean, sanitized, and guest-ready
  • Restock towels, robes, linens, toiletries, and refreshments throughout shifts
  • Prepare treatment rooms before and after services
  • Assist with laundry and general spa upkeep
  • Report maintenance concerns promptly
  • Maintain presentation standards aligned with luxury hospitality expectations

Team Collaboration & Support
  • Collaborate with therapists, attendants, housekeeping, engineering, and hotel departments
  • Assist with spa operations during high-volume periods
  • Maintain inventory of spa products, linens, and supplies
  • Support wellness programs, seasonal promotions, and special events
  • Foster a positive and team-oriented work environment

Safety, Compliance & Professional Standards
  • Follow all health, sanitation, safety, and infection-control procedures
  • Safely handles cleaning products and supplies according to OSHA and SDS guidelines
  • Maintain organized, clean, and hazard-free workspaces
  • Uphold professionalism, uniform & grooming, time & attendance, meal & rest breaks, and workplace conduct standards
  • Maintain guest confidentiality and represent MacArthur Place with professionalism in every interaction

Qualifications & Skills
  • Previous hospitality, spa, wellness, hotel, front desk, or customer service experience preferred
  • Excellent communication and interpersonal skills
  • Strong organizational skills and attention to detail
  • Ability to multitask in a fast-paced luxury environment
  • Professional appearance and polished communication style
  • Basic computer proficiency and experience with POS or booking systems preferred
  • Knowledge of payment processing and cash handling procedures
  • Ability to work independently and collaboratively
  • Passion for hospitality, wellness, and guest service excellence

Additional Competencies
  • Strong guest service and relationship-building skills
  • Positive attitude with flexibility and adaptability
  • Strong problem-solving and multitasking abilities
  • Highly organized and detail-oriented
  • Ability to remain calm and professional during busy periods
  • Customer-focused mindset with a commitment to hospitality excellence

Physical Requirements & Work Environment
  • Ability to sit, stand, walk, bend, reach, kneel, push, pull, and lift up to 40 pounds
  • Comfortable working in warm, humid, aromatic, wet, and outdoor environments
  • Ability to assist with cleaning, laundry, and restocking throughout spa, fitness, and pool areas
  • Flexible availability including evenings, weekends, holidays, and special events
  • Food Handler's Certification and Responsible Beverage Service (RBS) certification preferred, or ability to obtain upon hire

About MacArthur Place
Originally a historic estate, MacArthur Place has evolved into Sonoma's premier luxury resort featuring beautifully designed guest rooms, farm-to-table dining, curated wine experiences, a tranquil spa, outdoor heated pool, and modern fitness center.Our team is passionate about delivering exceptional guest experiences while fostering a culture of collaboration, inclusivity, and hospitality excellence.
Why Join Our Team?
At MacArthur Place Hotel & Spa, you'll be part of a collaborative luxury hospitality environment in the heart of Sonoma Wine Country where wellness and exceptional guest experiences come first. We offer opportunities for professional growth, a supportive team culture, and exclusive discounts on hotel stays, dining, spa services, and affiliated winery experiences.
Equal Employment Opportunity
MacArthur Place is committed to creating a diverse and inclusive workplace and provides equal employment opportunities and reasonable accommodations in accordance with applicable laws. We strive to foster an environment where all team members feel valued, respected, and empowered to succeed.
To join our team, click on Apply.
Salary Description
$20.00 per hour

Apply