1

Hotel Spa Receptionist Jobs (NOW HIRING)

Spa Receptionist

Sonoma, CA ยท On-site

$20/hr

Description Create Exceptional Guest Experiences in Sonoma Wine Country At MacArthur Place Hotel ... The Spa Receptionist supports front desk operations, guest engagement, scheduling, spa upkeep, and ...

Spa Receptionist

Austin, TX

$13.50 - $16.50/hr

Spa Receptionist Four Seasons Hotel Austin is seeking a Spa Receptionist to join our dynamic Spa Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our ...

Spa Receptionist

Long Branch, NJ ยท On-site

$15.92 - $16/hr

Maintains knowledge of Spa, hotel, and community events to accurately and clearly communicate ... Receptionist feet of meeting/event space with 38 function rooms; private beach; fine dining and ...

Spa Receptionist

Long Branch, NJ ยท On-site

$15.92 - $16/hr

Maintains knowledge of Spa, hotel, and community events to accurately and clearly communicate ... Receptionist feet of meeting/event space with 38 function rooms; private beach; fine dining and ...

Spa Receptionist

Austin, TX ยท On-site

$13.50 - $16.50/hr

Four Seasons Hotel Austin is seeking a Spa Receptionist to join our dynamic Spa Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on ...

Spa Receptionist We are looking for a friendly and customer service-oriented Spa Receptionist to ... Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company ...

Spa Receptionist Requisition ID 2026-75464 Category Spa Job Location US-CA-San Francisco Property ... Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and ...

Spa Receptionist

Austin, TX

$13.50 - $16.50/hr

Four Seasons Hotel Austin is seeking a Spa Receptionist to join our dynamic Spa Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on ...

Spa Receptionist

Austin, TX

$13.50 - $16.50/hr

Four Seasons Hotel Austin is seeking a Spa Receptionist to join our dynamic Spa Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on ...

Spa Receptionist

Santa Cruz, CA

$15.50 - $19.25/hr

Spa Receptionist Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip of Monterey Bay touches Sana Cruz's coveted Main Beach. Steeped in the romantic ...

Maintains knowledge of Spa, hotel, and community events to accurately and clearly communicate ... Receptionist feet of meeting/event space with 38 function rooms; private beach; fine dining and ...

next page

Showing results 1-20

Hotel Spa Receptionist information

See salary details

$10

$16

$22

How much do hotel spa receptionist jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for hotel spa receptionist in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is the average salary for a hotel receptionist?

The average salary for a hotel spa receptionist typically ranges from $25,000 to $35,000 per year, depending on location, experience, and the size of the hotel. Many receptionists also earn tips and may work part-time or full-time shifts, often requiring good customer service skills and familiarity with reservation systems.

What are the key skills and qualifications needed to thrive as a Hotel Spa Receptionist, and why are they important?

To thrive as a Hotel Spa Receptionist, you need strong customer service skills, organizational abilities, and a high school diploma or equivalent. Familiarity with spa management software, appointment scheduling systems, and basic payment processing tools is typically required. Exceptional communication, professionalism, and a calm, welcoming demeanor help create a positive guest experience. These skills are essential for ensuring smooth spa operations, guest satisfaction, and efficient handling of bookings and inquiries.

What are some common challenges faced by hotel spa receptionists, and how can they be managed effectively?

Hotel spa receptionists often juggle multiple tasks simultaneously, such as managing booking schedules, greeting guests, handling payments, and addressing last-minute changes or guest requests. A common challenge is ensuring smooth communication between guests and spa therapists while maintaining a calm and welcoming atmosphere. Effective time management, strong organizational skills, and a proactive approach to solving guest concerns are key to overcoming these challenges. Being familiar with spa services and maintaining a thorough understanding of booking systems also helps streamline daily operations and enhances guest satisfaction.

What does a receptionist do in a spa?

A spa receptionist is responsible for greeting clients, scheduling appointments, managing reservations, and handling phone inquiries. They also assist with check-in and check-out processes, process payments, and ensure a welcoming environment for guests.

What is the difference between Hotel Spa Receptionist vs Front Desk Agent?

AspectHotel Spa ReceptionistFront Desk Agent
CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentHotel spa, wellness centerHotel lobby, front desk
Employer & IndustryHotels, resorts, wellness facilitiesHotels, resorts, hospitality industry
Primary ResponsibilitiesGreeting spa guests, scheduling treatments, handling inquiriesChecking in guests, reservations, guest inquiries

The main difference between a Hotel Spa Receptionist and a Front Desk Agent is their focus area. The Hotel Spa Receptionist specializes in guest services related to spa treatments and wellness services, while the Front Desk Agent handles general hotel check-ins, reservations, and guest inquiries across the entire hotel. Both roles require excellent customer service skills and are vital to the hospitality industry, but they serve different functions within the hotel environment.

What are the main responsibilities of a Hotel Spa Receptionist?

A Hotel Spa Receptionist is responsible for greeting guests, managing spa bookings, and providing information about treatments and services offered. They handle phone and in-person inquiries, maintain appointment schedules, process payments, and ensure a welcoming and professional atmosphere at the spa. Additionally, they may assist with administrative tasks, coordinate with therapists, and address guest needs to ensure a positive spa experience.

How to become a spa receptionist?

To become a spa receptionist, candidates typically need a high school diploma or equivalent and strong customer service skills. Previous experience in hospitality or administrative roles can be beneficial, and familiarity with booking software or phone systems is often required. Some employers may also prefer candidates with knowledge of spa services and treatments.

What is the highest paid receptionist job?

The highest paid receptionist roles are often in specialized industries such as medical or legal offices, where salaries can exceed $50,000 annually. Executive or front desk managers in large corporations may also earn higher wages, especially with experience and relevant certifications. Salary varies based on location, experience, and industry demand.
More about Hotel Spa Receptionist jobs
What cities are hiring for Hotel Spa Receptionist jobs? Cities with the most Hotel Spa Receptionist job openings:
What states have the most Hotel Spa Receptionist jobs? States with the most job openings for Hotel Spa Receptionist jobs include:
What job categories do people searching Hotel Spa Receptionist jobs look for? The top searched job categories for Hotel Spa Receptionist jobs are:
Infographic showing various Hotel Spa Receptionist job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 67% Full Time, 27% Part Time, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,767 per year, or $16.7 per hour.
Spa Receptionist

Spa Receptionist

MacArthur Place

Sonoma, CA โ€ข On-site

$20/hr

Other

Posted 25 days ago


Job description

Description

Create Exceptional Guest Experiences in Sonoma Wine Country

At MacArthur Place Hotel & Spa, luxury hospitality begins with genuine connection, thoughtful service, and unforgettable experiences. We are seeking a polished, welcoming, and service-oriented Spa Receptionist to join our Spa & Wellness team.


As the first point of contact for spa guests, this role is essential in creating a seamless and relaxing guest experience from arrival through departure. The Spa Receptionist supports front desk operations, guest engagement, scheduling, spa upkeep, and administrative functions while maintaining the highest standards of hospitality and professionalism.


If you thrive in a fast-paced luxury environment, enjoy creating memorable guest experiences, and have a passion for wellness and service excellence, we invite you to apply.


Position Overview

The Spa Receptionist serves as the welcoming face of the spa, delivering personalized service while supporting daily spa operations. Responsibilities include guest check-ins and check-outs, appointment scheduling, payment processing, guest assistance, facility presentation, and maintaining a calm, polished, and guest-ready environment.


This position plays a key role in driving guest satisfaction, loyalty, and repeat business while contributing to the overall success of the hotel and spa.


What You'll Doย 

Guest Experience & Hospitality

  • Welcome guests warmly and create a relaxing, luxury spa experienceย 
  • Provide spa tours and explain services, amenities, wellness offerings, and promotionsย 
  • Manage guest check-ins, check-outs, and appointment schedulingย 
  • Answer phone calls, emails, and guest inquiries professionally and promptlyย 
  • Anticipate guest needs and assist with robes, lockers, towels, refreshments, and spa amenitiesย 
  • Resolve guest concerns professionally and escalate issues when neededย 
  • Build positive guest relationships that encourage repeat visits
  • Deliver Forbes-level service through genuine hospitality, personalized attention, and exceptional guest experiences

Front Desk & Administrative Operations

  • Process cash, credit card, and room charge transactions accuratelyย 
  • Maintain guest records and confidentiality standardsย 
  • Assist with transaction reconciliation and daily reportingย 
  • Monitor schedules to support smooth daily operationsย 
  • Support retail product sales and maintain organized front desk displaysย 

Spa Operations & Facility Support

  • Ensure spa, locker rooms, lounges, fitness areas, and pool spaces remain clean, sanitized, and guest-readyย 
  • Restock towels, robes, linens, toiletries, and refreshments throughout shiftsย 
  • Prepare treatment rooms before and after servicesย 
  • Assist with laundry and general spa upkeepย 
  • Report maintenance concerns promptlyย 
  • Maintain presentation standards aligned with luxury hospitality expectationsย 

Team Collaboration & Support

  • Collaborate with therapists, attendants, housekeeping, engineering, and hotel departmentsย 
  • Assist with spa operations during high-volume periodsย 
  • Maintain inventory of spa products, linens, and suppliesย 
  • Support wellness programs, seasonal promotions, and special eventsย 
  • Foster a positive and team-oriented work environmentย 

Safety, Compliance & Professional Standards

  • Follow all health, sanitation, safety, and infection-control proceduresย 
  • Safely handles cleaning products and supplies according to OSHA and SDS guidelines ย ย ย ย ย 
  • Maintain organized, clean, and hazard-free workspacesย 
  • Uphold professionalism, uniform & grooming, time & attendance, meal & rest breaks, and workplace conduct standardsย 
  • Maintain guest confidentiality and represent MacArthur Place with professionalism in every interactionย 

Qualifications & Skills

  • Previous hospitality, spa, wellness, hotel, front desk, or customer service experience preferredย 
  • Excellent communication and interpersonal skillsย 
  • Strong organizational skills and attention to detailย 
  • Ability to multitask in a fast-paced luxury environmentย 
  • Professional appearance and polished communication styleย 
  • Basic computer proficiency and experience with POS or booking systems preferredย 
  • Knowledge of payment processing and cash handling proceduresย 
  • Ability to work independently and collaborativelyย 
  • Passion for hospitality, wellness, and guest service excellenceย 

Additional Competencies

  • Strong guest service and relationship-building skillsย 
  • Positive attitude with flexibility and adaptabilityย 
  • Strong problem-solving and multitasking abilitiesย 
  • Highly organized and detail-orientedย 
  • Ability to remain calm and professional during busy periodsย 
  • Customer-focused mindset with a commitment to hospitality excellenceย 

Physical Requirements & Work Environment

  • Ability to sit, stand, walk, bend, reach, kneel, push, pull, and lift up to 40 pounds ย 
  • Comfortable working in warm, humid, aromatic, wet, and outdoor environmentsย 
  • Ability to assist with cleaning, laundry, and restocking throughout spa, fitness, and pool areasย 
  • Flexible availability including evenings, weekends, holidays, and special eventsย 
  • Food Handler's Certification and Responsible Beverage Service (RBS) certification preferred, or ability to obtain upon hireย 

About MacArthur Place

Originally a historic estate, MacArthur Place has evolved into Sonoma's premier luxury resort featuring beautifully designed guest rooms, farm-to-table dining, curated wine experiences, a tranquil spa, outdoor heated pool, and modern fitness center.Our team is passionate about delivering exceptional guest experiences while fostering a culture of collaboration, inclusivity, and hospitality excellence.


Why Join Our Team?

At MacArthur Place Hotel & Spa, you'll be part of a collaborative luxury hospitality environment in the heart of Sonoma Wine Country where wellness and exceptional guest experiences come first. We offer opportunities for professional growth, a supportive team culture, and exclusive discounts on hotel stays, dining, spa services, and affiliated winery experiences.


Equal Employment Opportunity

MacArthur Place is committed to creating a diverse and inclusive workplace and provides equal employment opportunities and reasonable accommodations in accordance with applicable laws. We strive to foster an environment where all team members feel valued, respected, and empowered to succeed.


To join our team, click on Apply.ย