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Hotel Spa Receptionist Jobs (NOW HIRING)

Ama Spa

Spa Receptionist

Chattanooga, TN

$12.25 - $15.25/hr

Spa Receptionist Our Culture: We are a highly entrepreneurial company limited only by our ... respected hotel company in America. The job is simple: Focus on ways to promote and engage in ...

SH Hotels and Resorts

Casual Spa Receptionist

Hanalei, HI · On-site

$24.96/hr

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... As the Spa Receptionist, you will have the opportunity to make the first impression with each spa ...

KOHLER

Spa Receptionist, Kohler Waters Spa

Ashwaubenon, WI

$13.25 - $16.25/hr

Opportunity The Spa Receptionist is anintegral part of the Spa team whose main objective is to ... hotel options and ability to communicate with our guest. * Support all spa retail sales and ...

Ama Spa

Spa Receptionist

Chattanooga, TN · On-site

$12.25 - $15.25/hr

Spa Receptionist Our Culture: We are a highly entrepreneurial company limited only by our ... respected hotel company in America. The job is simple: Focus on ways to promote and engage in ...

SH Hotels and Resorts

Casual Spa Receptionist

Hanalei, HI · On-site

$24.96/hr

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... As the Spa Receptionist, you will have the opportunity to make the first impression with each spa ...

SH Hotels and Resorts

Casual Spa Receptionist

Hanalei, HI · On-site

$24.96/hr

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it ... As the Spa Receptionist, you will have the opportunity to make the first impression with each spa ...

Encore Boston Harbor

Spa Receptionist

Everett, MA · On-site

$19.42/hr

... Spa Receptionist. Responsibilities Under the direction of the Operations Manager, oversee ... Hotel Discounts: Employee travel program with discounts on room rates at Fairmont & Accor ...

Encore Boston Harbor

Spa Receptionist

San Diego, CA · On-site

$19.42/hr

... Spa Receptionist. Responsibilities Under the direction of the Operations Manager, oversee ... Hotel Discounts: Employee travel program with discounts on room rates at Fairmont & Accor ...

Four Seasons Hotels Limited

Spa Receptionist

Jackson, WY · On-site

$14 - $17.25/hr

Spa/Health Club Receptionist Four Seasons Resort and Residences Jackson Hole is looking for a Spa/Health Club Receptionist who is dedicated to providing exceptional quality and service to our guests.

Four Seasons Hotels

Spa Receptionist

Teton Village, WY · On-site

$13.75 - $17.25/hr

Spa/Health Club Receptionist Surrounded by the breathtaking vistas of the famed Grand Teton Mountain Range and teeming with an inspiring array of wildlife, our alpine mountain resort offers the ...

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Hotel Spa Receptionist information

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$10

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How much do hotel spa receptionist jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for hotel spa receptionist in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What are the main responsibilities of a hotel spa receptionist?

A Hotel Spa Receptionist is responsible for greeting guests, managing spa bookings, and providing information about treatments and services offered. They handle phone and in-person inquiries, maintain appointment schedules, process payments, and ensure a welcoming and professional atmosphere at the spa. Additionally, they may assist with administrative tasks, coordinate with therapists, and address guest needs to ensure a positive spa experience.

What are the key skills and qualifications needed to thrive as a hotel spa receptionist?

To thrive as a Hotel Spa Receptionist, you need strong customer service skills, organizational abilities, and a high school diploma or equivalent. Familiarity with spa management software, appointment scheduling systems, and basic payment processing tools is typically required. Exceptional communication, professionalism, and a calm, welcoming demeanor help create a positive guest experience. These skills are essential for ensuring smooth spa operations, guest satisfaction, and efficient handling of bookings and inquiries.

What are some common challenges faced by hotel spa receptionists, and how can they be managed effectively?

Hotel spa receptionists often juggle multiple tasks simultaneously, such as managing booking schedules, greeting guests, handling payments, and addressing last-minute changes or guest requests. A common challenge is ensuring smooth communication between guests and spa therapists while maintaining a calm and welcoming atmosphere. Effective time management, strong organizational skills, and a proactive approach to solving guest concerns are key to overcoming these challenges. Being familiar with spa services and maintaining a thorough understanding of booking systems also helps streamline daily operations and enhances guest satisfaction.

What is the difference between Hotel Spa Receptionist vs Front Desk Agent?

AspectHotel Spa ReceptionistFront Desk Agent
CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentHotel spa, wellness centerHotel lobby, front desk
Employer & IndustryHotels, resorts, wellness facilitiesHotels, resorts, hospitality industry
Primary ResponsibilitiesGreeting spa guests, scheduling treatments, handling inquiriesChecking in guests, reservations, guest inquiries

The main difference between a Hotel Spa Receptionist and a Front Desk Agent is their focus area. The Hotel Spa Receptionist specializes in guest services related to spa treatments and wellness services, while the Front Desk Agent handles general hotel check-ins, reservations, and guest inquiries across the entire hotel. Both roles require excellent customer service skills and are vital to the hospitality industry, but they serve different functions within the hotel environment.

What does a hotel spa receptionist do?

A hotel spa receptionist greets guests, schedules appointments, manages bookings, and provides information about spa services. They handle phone calls, process payments, and ensure a smooth check-in and check-out process for spa visitors, often using reservation software. Good communication and customer service skills are essential for this role.

What cities are hiring for Hotel Spa Receptionist jobs?

Cities with the most Hotel Spa Receptionist job openings:

What states have the most Hotel Spa Receptionist jobs?

States with the most job openings for Hotel Spa Receptionist jobs include:

Hotel Spa Receptionist jobs near you
Infographic showing various Hotel Spa Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,767 per year, or $16.7 per hour.

Spa Receptionist, Kohler Waters Spa

Kohler Co.

Ashwaubenon, WI • On-site

$13.25 - $16.25/hr

Full-time

Re-posted 7 days ago

Job description

Location: Green Bay, WI

This is a Casual year-round position, working weekdays and weekends. Shifts will vary between 7:00am and 9:00pm CST.

Opportunity

The Spa Receptionist is anintegral part of the Spa team whose main objective is to ensure our guests havea smooth and welcoming arrival, departure and overall relaxing experience whilevisiting our spa. This individual responds to a wide variety of guest requeststo create special moments and memorable experiences through passionate,attentive service. Ideal candidates are driven individuals who believe inproviding outstanding guest experiences and coming to work energized and readyto carry that spirit throughout the day. With the rest of the guest serviceteam, they work hard to encourage, challenge, and support one another to betheir best. This position requires an extremely polished appearance,professional etiquette and a warm and friendly personality.

As a Spa Receptionist youwill:

  • Consistently provide outstanding service and maintain cleanliness standards at a luxury level.
  • Proficiently use ResortSuite software systems to correctly process transactions, complete orders and accurately book/edit spa treatments.
  • Ensure accuracy of all reservations with a knowledge of spa treatments, spa policies, spa amenities and overall hotel options and ability to communicate with our guest.
  • Support all spa retail sales and communicate with technicians to allow our guests to experience our premium products and enhance their treatments.
  • Provide a seamless and accurate check out paying special attention to attaching commissions, applying discounts and package billing.
  • Receive guest feedback/complaints and, with supervision, resolve any guest/staff issues as they arise.
  • Enforce spa policies (service requirements, age restrictions, guest behavior, etc.) with supervision/support to maintain a relaxing spa atmosphere.
  • Support the cleanliness and maintenance of the Kohler Waters Spa guest amenities, facility and equipment.

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