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Hotel Shuttle Jobs in Indiana (NOW HIRING)

Ivy Hospitality

Front Desk Agent

Indianapolis, IN

$13.50 - $17.25/hr

Handle reservations with efficiency and accuracy. * Assist with hotel shuttle or transportation services, ensuring timely and courteous service. * Assist guests with luggage upon arrival and ...

Hampton Inn & Suites Richmond

Front Desk Agent

Richmond, IN · On-site

$12.75 - $16/hr

Handle reservations with efficiency and accuracy. * Assist with hotel shuttle or transportation services, ensuring timely and courteous service. * Assist guests with luggage upon arrival and ...

Fairfield Indy Northwest

Front Desk Agent

Indianapolis, IN

$13.50 - $17.25/hr

Handle reservations with efficiency and accuracy. * Assist with hotel shuttle or transportation services, ensuring timely and courteous service. * Assist guests with luggage upon arrival and ...

Hampton Inn Muncie

Front Desk Agent

Muncie, IN

$13.25 - $16.75/hr

Handle reservations with efficiency and accuracy. * Assist with hotel shuttle or transportation services, ensuring timely and courteous service. * Assist guests with luggage upon arrival and ...

Hampton Inn Muncie

Front Desk Agent

Muncie, IN · On-site

$13.25 - $16.75/hr

Handle reservations with efficiency and accuracy. * Assist with hotel shuttle or transportation services, ensuring timely and courteous service. * Assist guests with luggage upon arrival and ...

Fairfield Indy Northwest

Front Desk Agent

Indianapolis, IN

$13.50 - $17.25/hr

Handle reservations with efficiency and accuracy. * Assist with hotel shuttle or transportation services, ensuring timely and courteous service. * Assist guests with luggage upon arrival and ...

Ivy Hospitality

Front Desk Agent

Indianapolis, IN · On-site

$13.50 - $17.25/hr

Handle reservations with efficiency and accuracy. * Assist with hotel shuttle or transportation services, ensuring timely and courteous service. * Assist guests with luggage upon arrival and ...

Home2 Carmel

Part Time Front Desk Agent

Carmel, IN

$14.25 - $18/hr

Handle reservations with efficiency and accuracy. * Assist with hotel shuttle or transportation services, ensuring timely and courteous service. * Assist guests with luggage upon arrival and ...

Home2 Carmel

Part Time Front Desk Agent

Carmel, IN

$14.25 - $18/hr

Handle reservations with efficiency and accuracy. * Assist with hotel shuttle or transportation services, ensuring timely and courteous service. * Assist guests with luggage upon arrival and ...

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Hotel Shuttle information

What is the difference between Hotel Shuttle vs Hotel Driver?

AspectHotel ShuttleHotel Driver
CredentialsDriver's license, possibly commercial licenseDriver's license, commercial license often preferred
Work EnvironmentTransporting guests between hotel and locations, often on scheduled routesDriving hotel staff or guests, may include valet or special requests
Employer & Industry UsageHotels, resorts, transportation servicesHotels, resorts, private transportation companies
Common Search & ComparisonYesYes

Hotel Shuttle and Hotel Driver roles often overlap, but Hotel Shuttle positions focus on transporting guests on scheduled routes, while Hotel Drivers may handle a broader range of driving tasks within the hotel or for guest services. Both require valid driver's licenses and are integral to hospitality transportation services.

What are hotel shuttle drivers?

Hotel shuttle drivers are professionals who transport hotel guests to and from key locations, such as airports, train stations, or local attractions. They operate hotel-owned vehicles, ensure passenger safety, and often assist with luggage. Excellent customer service, punctuality, and knowledge of the local area are important traits for this role. Hotel shuttle drivers also maintain the cleanliness and basic maintenance of their vehicles. Their main goal is to provide a safe and pleasant transportation experience for hotel guests.

What are some common challenges hotel shuttle drivers face and how can they handle them effectively?

Hotel shuttle drivers often encounter challenges such as managing tight schedules during peak check-in and check-out times, dealing with traffic or unexpected delays, and ensuring guest safety and comfort. To handle these challenges, drivers should communicate clearly with hotel staff to coordinate pick-up times, stay updated on traffic conditions, and maintain a friendly, calm demeanor with guests. Proactive planning and strong customer service skills are key to providing a positive experience for both the guests and the hotel.

What are the key skills and qualifications needed to thrive as a Hotel Shuttle Driver, and why are they important?

To thrive as a Hotel Shuttle Driver, you typically need a valid driver’s license, a clean driving record, and familiarity with the local area. Experience with GPS navigation systems and, in some cases, a commercial driver’s license (CDL) or passenger endorsement may be required. Excellent customer service skills, punctuality, and strong communication abilities help drivers provide a safe and pleasant experience for guests. These competencies ensure reliable transportation, guest satisfaction, and uphold the hotel’s reputation for service.
What are popular job titles related to Hotel Shuttle jobs in Indiana? For Hotel Shuttle jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Hotel Shuttle jobs in Indiana look for? The top searched job categories for Hotel Shuttle jobs in Indiana are:
Hotel Shuttle jobs near you
Infographic showing various Hotel Shuttle job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Front Desk Agent - Home2 Richmond

Home2 Richmond

Richmond, IN • On-site

$12.75 - $16/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner. 

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel’s system, verifying reservation details, address, and payment information. 
  • Promote and enroll guests in the hotel’s loyalty program, providing recognition and benefits to members. 
  • Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts. 
  • Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges. 
  • Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary. 
  • Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy. 
  • Assist with hotel shuttle or transportation services, ensuring timely and courteous service. 
  • Assist guests with luggage upon arrival and departure. 
  • Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests. 
  • Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. 
  • Be aware of and prepare for incoming VIP guests. 
  • Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager. 
  • Exhibit a positive and cooperative attitude as part of the team. 
  • Communicate effectively with coworkers and contribute to a supportive work environment. 
  • Handle and account for keys properly. 
  • Understand and adhere to emergency procedures and security policies.
  • Ensure the confidentiality and protection of guest room numbers. 
  • Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue. 
  • Must maintain a neat, clean, and well-groomed appearance in accordance with company standards 

Qualifications: 

Education: High School diploma or equivalent. 

Experience: Prior experience in a customer service role preferred. 

  • Strong verbal and written communication skills. 
  • Basic computer skills. 
  • Knowledge of the hotel, its services, and the surrounding area. 
  • Ability to stand for extended periods, up to 8 hours. 
  • Ability to lift up to 15 lbs on occasion. 
  • Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs. 

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