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Hotel Room Controller Jobs (NOW HIRING)

PENN Entertainment, Inc.

GUEST ROOM CONTROLLER (FT)

Jackpot, NV · On-site

$12.25 - $15.25/hr

Works collaboratively with management and team members to ensure that hotel Housekeeping services ... Designates Guest Room Attendant work assignments. * Receives incoming calls from guest rooms and ...

PENN Entertainment

GUEST ROOM CONTROLLER (FT)

Jackpot, NV · On-site

$18.75/hr

Works collaboratively with management and team members to ensure that hotel Housekeeping services ... Designates Guest Room Attendant work assignments. * Receives incoming calls from guest rooms and ...

Study Hotels

Controller (Hotel)

Philadelphia, PA · On-site

About Us The Study at University City is a 212-room hotel located at the crossroads of the ... Controller, Hospitality Controller, Finance Manager, Hotel Accounting, Financial Controller ...

Study Hotels

Controller (Hotel)

Philadelphia, PA · On-site

About Us The Study at University City is a 212-room hotel located at the crossroads of the ... Controller, Hospitality Controller, Finance Manager, Hotel Accounting, Financial Controller ...

Lodging Dynamics

Rooms Controller

Anaheim, CA · On-site

Job Summary The Rooms Controller will work in partnership with Revenue Management, Front Desk and ... Ensure the hotel is set up for success by appropriately blocking guestrooms and balancing room ...

Lodging Dynamics

Rooms Controller

Anaheim, CA · On-site

Job Summary The Rooms Controller will work in partnership with Revenue Management, Front Desk and ... Ensure the hotel is set up for success by appropriately blocking guestrooms and balancing room ...

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Hotel Room Controller information

See salary details

$54K

$90.2K

$129K

How much do hotel room controller jobs pay per year?

As of Sep 11, 2026, the average yearly pay for hotel room controller in the United States is $90,161.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $110,500.00 per year, depending on experience, location, and employer.

What is a hotel room controller?

Hotel room controllers are professionals responsible for managing room inventory, allocation, and availability in a hotel. They coordinate with front desk staff, housekeeping, and reservations to ensure guests are assigned appropriate rooms and that occupancy is maximized. Room controllers also handle special requests, resolve overbooking situations, and use property management systems to track and optimize room assignments. Their role is crucial in maintaining guest satisfaction and efficient hotel operations.

How does a hotel room controller contribute to maximizing occupancy and guest satisfaction?

A Hotel Room Controller plays a crucial role in managing room assignments and inventory to ensure that occupancy rates are optimized while accommodating guest preferences and special requests. They closely coordinate with the front desk, housekeeping, and reservations teams, balancing operational needs with guest expectations. This role often involves problem-solving in real time, such as handling overbookings or last-minute changes. By effectively managing room blocks and communicating with different departments, Room Controllers help prevent service issues and enhance the overall guest experience.

What are the key skills and qualifications needed to thrive as a hotel room controller, and why are they important?

To thrive as a Hotel Room Controller, you need strong organizational skills, attention to detail, and experience in hospitality or front desk operations, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera and reservation software is typically required. Excellent communication, multi-tasking, and problem-solving abilities help you coordinate with housekeeping, front desk, and guests effectively. These skills ensure optimal room assignments, guest satisfaction, and efficient hotel operations.

What is the difference between Hotel Room Controller vs Housekeeping Supervisor?

AspectHotel Room ControllerHousekeeping Supervisor
CredentialsBasic hospitality certifications, on-the-job trainingHospitality or management certifications often preferred
Work EnvironmentFront desk, guest rooms, hotel management areasHotel floors, housekeeping departments, staff management
Employer & Industry UsageHotels, resorts, hospitality industryHotels, resorts, hospitality industry
Primary ResponsibilitiesMonitoring room status, coordinating guest requests, managing room availabilityOverseeing housekeeping staff, ensuring cleanliness standards, managing schedules

The Hotel Room Controller focuses on managing room availability and guest requests, often working closely with front desk staff. In contrast, the Housekeeping Supervisor oversees cleaning staff and maintains cleanliness standards. Both roles are essential in hotel operations but differ in scope and responsibilities.

What cities are hiring for Hotel Room Controller jobs?

Cities with the most Hotel Room Controller job openings:

What are popular job titles related to Hotel Room Controller jobs?

For Hotel Room Controller jobs, the most frequently searched job titles are:

Hotel Room Controller jobs near you
Infographic showing various Hotel Room Controller job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 23% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $90,161 per year, or $43.3 per hour.

GUEST ROOM CONTROLLER (FT)

Jackpot, NV • On-site

Cactus Petes
See more jobs at Cactus Petesexternal

$12.25 - $15.25/hr

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago

Job description

Introduction...

OverviewWe’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

  • Under close supervision, optimizes the function of the Housekeeping office by providing all facets of clerical support.   
  • Works collaboratively with management and team members to ensure that hotel Housekeeping services are delivered in accordance with Cactus Pete’s standards. 
  • Types memos, letters, reports and materials as assigned by Supervisor. 
  • Maintains departmental files. 
  • Designates Guest Room Attendant work assignments. 
  • Receives incoming calls from guest rooms and dispatches maintenance personnel as required. 
  • Responsible for computer data entry of all work orders and inspections. 
  • Maintains lost and found dispatch logs. 
  • Physically performs key checks and lost key searches. 
  • Maintains an orderly office work area. 
  • Must be able to work a flexible schedule including nights, weekends, holidays and fluctuating days off. 
  • Organizes supply closet items. 
  • Maintains message boards in pre-shift area. 

Requirements

  • High School Diploma or equivalent preferred. 
  • General knowledge of Microsoft Word, Excel, and Outlook is preferred. 
  • Excellent communication and guest service skills are a must; friendly, outgoing and service oriented personality.   
  • One year of Hotel housekeeping experience or related field preferred. 
  • Able to work nights, weekends, holidays. 
  • Prior guest service experience required. 
  • Valid Driver License preferred. 
  • Knowledge of hotel service operations preferred. 
  • Must be 21 years of age.

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