POSITION SUMMARY Assign room according to guest request and preferences whenever possible. Pre ... W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're ...
POSITION SUMMARY Assign room according to guest request and preferences whenever possible. Pre ... W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're ...
Rooms Controller
San Antonio, TX · On-site
The Rooms Controller is responsible for the strategic management and daily control of hotel room inventory to maximize occupancy, revenue, and guest satisfaction. This role serves as the central ...
Rooms Controller
San Antonio, TX · On-site
The Rooms Controller is responsible for the strategic management and daily control of hotel room inventory to maximize occupancy, revenue, and guest satisfaction. This role serves as the central ...
The Rooms Controller is responsible for the strategic management and daily control of hotel room ... Monitor and manage daily room inventory, including arrivals, departures, stayovers, early arrivals ...
Quick apply
The Rooms Controller is responsible for the strategic management and daily control of hotel room ... Monitor and manage daily room inventory, including arrivals, departures, stayovers, early arrivals ...
The Rooms Controller is responsible for the strategic management and daily control of hotel room ... Monitor and manage daily room inventory, including arrivals, departures, stayovers, early arrivals ...
The Rooms Controller is responsible for the strategic management and daily control of hotel room ... Monitor and manage daily room inventory, including arrivals, departures, stayovers, early arrivals ...
Rooms Controller
Short Hills, NJ · On-site
Hotel Room Discounts at Hilton branded properties worldwide * Free meals in our staff dining room The Rooms Controller is responsible for managing room inventory to ensure maximum occupancy and guest ...
Rooms Controller
Short Hills, NJ · On-site
Hotel Room Discounts at Hilton branded properties worldwide * Free meals in our staff dining room The Rooms Controller is responsible for managing room inventory to ensure maximum occupancy and guest ...
Rooms Controller
Short Hills, NJ · On-site
Hotel Room Discounts at Hilton branded properties worldwide * Free meals in our staff dining room Here is what you will be doing each day: The Rooms Controller is responsible for managing room ...
Rooms Controller
Short Hills, NJ · On-site
Hotel Room Discounts at Hilton branded properties worldwide * Free meals in our staff dining room Here is what you will be doing each day: The Rooms Controller is responsible for managing room ...
Rooms Controller
Short Hills, NJ · On-site
$27.50/hr
Hotel Room Discounts at Hilton branded properties worldwide * Free meals in our staff dining room Here is what you will be doing each day: The Rooms Controller is responsible for managing room ...
Rooms Controller
Short Hills, NJ · On-site
$27.50/hr
Hotel Room Discounts at Hilton branded properties worldwide * Free meals in our staff dining room Here is what you will be doing each day: The Rooms Controller is responsible for managing room ...
Rooms Controller
Short Hills, NJ · On-site
$27.50/hr
Hotel Room Discounts at Hilton branded properties worldwide * Free meals in our staff dining room Here is what you will be doing each day: The Rooms Controller is responsible for managing room ...
Rooms Controller
Short Hills, NJ · On-site
$27.50/hr
Hotel Room Discounts at Hilton branded properties worldwide * Free meals in our staff dining room Here is what you will be doing each day: The Rooms Controller is responsible for managing room ...
GUEST ROOM CONTROLLER (FT)
Jackpot, NV · On-site
$12.25 - $15.25/hr
Knowledge of hotel service operations preferred. * Must be 21 years of age.
GUEST ROOM CONTROLLER (FT)
Jackpot, NV · On-site
$12.25 - $15.25/hr
Knowledge of hotel service operations preferred. * Must be 21 years of age.
Hotel Rooms Controller
Lexington, KY · On-site
Description Hotel Rooms Controller We are seeking a detail-oriented and organized Hotel Rooms ... This role is essential in ensuring the smooth operation of room management, maximizing occupancy ...
Hotel Rooms Controller
Lexington, KY · On-site
Description Hotel Rooms Controller We are seeking a detail-oriented and organized Hotel Rooms ... This role is essential in ensuring the smooth operation of room management, maximizing occupancy ...
Hotel Rooms Controller
Lexington, KY · On-site
Hotel Rooms Controller We are seeking a detail-oriented and organized Hotel Rooms Controller to ... This role is essential in ensuring the smooth operation of room management, maximizing occupancy ...
Hotel Rooms Controller
Lexington, KY · On-site
Hotel Rooms Controller We are seeking a detail-oriented and organized Hotel Rooms Controller to ... This role is essential in ensuring the smooth operation of room management, maximizing occupancy ...
Hotel Rooms Controller
Lexington, KY · On-site
Hotel Rooms Controller We are seeking a detail-oriented and organized Hotel Rooms Controller to ... This role is essential in ensuring the smooth operation of room management, maximizing occupancy ...
Quick apply
Hotel Rooms Controller
Lexington, KY · On-site
Hotel Rooms Controller We are seeking a detail-oriented and organized Hotel Rooms Controller to ... This role is essential in ensuring the smooth operation of room management, maximizing occupancy ...
Hotel Rooms Controller
Lexington, KY · On-site
Hotel Rooms Controller We are seeking a detail-oriented and organized Hotel Rooms Controller to ... This role is essential in ensuring the smooth operation of room management, maximizing occupancy ...
Hotel Rooms Controller
Lexington, KY · On-site
Hotel Rooms Controller We are seeking a detail-oriented and organized Hotel Rooms Controller to ... This role is essential in ensuring the smooth operation of room management, maximizing occupancy ...
GUEST ROOM CONTROLLER (FT)
Jackpot, NV · On-site
$12.25 - $15.25/hr
Works collaboratively with management and team members to ensure that hotel Housekeeping services ... Designates Guest Room Attendant work assignments. * Receives incoming calls from guest rooms and ...
GUEST ROOM CONTROLLER (FT)
Jackpot, NV · On-site
$12.25 - $15.25/hr
Works collaboratively with management and team members to ensure that hotel Housekeeping services ... Designates Guest Room Attendant work assignments. * Receives incoming calls from guest rooms and ...
GUEST ROOM CONTROLLER (FT)
$12.25 - $15.25/hr
Knowledge of hotel service operations preferred. * Must be 21 years of age.
GUEST ROOM CONTROLLER (FT)
$12.25 - $15.25/hr
Knowledge of hotel service operations preferred. * Must be 21 years of age.
GUEST ROOM CONTROLLER (FT)
Jackpot, NV · On-site
$18.75/hr
Works collaboratively with management and team members to ensure that hotel Housekeeping services ... Designates Guest Room Attendant work assignments. * Receives incoming calls from guest rooms and ...
GUEST ROOM CONTROLLER (FT)
Jackpot, NV · On-site
$18.75/hr
Works collaboratively with management and team members to ensure that hotel Housekeeping services ... Designates Guest Room Attendant work assignments. * Receives incoming calls from guest rooms and ...
GUEST ROOM CONTROLLER (FT)
$12.25 - $15.25/hr
Works collaboratively with management and team members to ensure that hotel Housekeeping services ... Designates Guest Room Attendant work assignments. * Receives incoming calls from guest rooms and ...
GUEST ROOM CONTROLLER (FT)
$12.25 - $15.25/hr
Works collaboratively with management and team members to ensure that hotel Housekeeping services ... Designates Guest Room Attendant work assignments. * Receives incoming calls from guest rooms and ...
GUEST ROOM CONTROLLER (FT)
Jackpot, NV · On-site
$18.75/hr
Works collaboratively with management and team members to ensure that hotel Housekeeping services ... Designates Guest Room Attendant work assignments. * Receives incoming calls from guest rooms and ...
GUEST ROOM CONTROLLER (FT)
Jackpot, NV · On-site
$18.75/hr
Works collaboratively with management and team members to ensure that hotel Housekeeping services ... Designates Guest Room Attendant work assignments. * Receives incoming calls from guest rooms and ...
GUEST ROOM CONTROLLER (FT)
Jackpot, NV · On-site
$12.25 - $15.25/hr
Works collaboratively with management and team members to ensure that hotel Housekeeping services ... Designates Guest Room Attendant work assignments. * Receives incoming calls from guest rooms and ...
GUEST ROOM CONTROLLER (FT)
Jackpot, NV · On-site
$12.25 - $15.25/hr
Works collaboratively with management and team members to ensure that hotel Housekeeping services ... Designates Guest Room Attendant work assignments. * Receives incoming calls from guest rooms and ...
GUEST ROOM CONTROLLER (FT)
Jackpot, NV · On-site
$12.25 - $15.25/hr
Works collaboratively with management and team members to ensure that hotel Housekeeping services ... Designates Guest Room Attendant work assignments. * Receives incoming calls from guest rooms and ...
GUEST ROOM CONTROLLER (FT)
Jackpot, NV · On-site
$12.25 - $15.25/hr
Works collaboratively with management and team members to ensure that hotel Housekeeping services ... Designates Guest Room Attendant work assignments. * Receives incoming calls from guest rooms and ...
Hotel Room Controller information
See salary details
$54K - $60.8K
9% of jobs
$60.8K - $67.6K
11% of jobs
$70.8K is the 25th percentile. Wages below this are outliers.
$67.6K - $74.5K
13% of jobs
$74.5K - $81.3K
7% of jobs
The median wage is $85.5K / yr.
$81.3K - $88.1K
17% of jobs
$88.1K - $94.9K
11% of jobs
$94.9K - $101.7K
6% of jobs
$104.3K is the 75th percentile. Wages above this are outliers.
$101.7K - $108.5K
4% of jobs
$108.5K - $115.4K
12% of jobs
$115.4K - $122.2K
7% of jobs
$122.2K - $129K
3% of jobs
$54K
$90.2K
$129K
How much do hotel room controller jobs pay per year?
As of Sep 11, 2026, the average yearly pay for hotel room controller in the United States is $90,161.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $110,500.00 per year, depending on experience, location, and employer.
What is a hotel room controller?
Hotel room controllers are professionals responsible for managing room inventory, allocation, and availability in a hotel. They coordinate with front desk staff, housekeeping, and reservations to ensure guests are assigned appropriate rooms and that occupancy is maximized. Room controllers also handle special requests, resolve overbooking situations, and use property management systems to track and optimize room assignments. Their role is crucial in maintaining guest satisfaction and efficient hotel operations.
How does a hotel room controller contribute to maximizing occupancy and guest satisfaction?
A Hotel Room Controller plays a crucial role in managing room assignments and inventory to ensure that occupancy rates are optimized while accommodating guest preferences and special requests. They closely coordinate with the front desk, housekeeping, and reservations teams, balancing operational needs with guest expectations. This role often involves problem-solving in real time, such as handling overbookings or last-minute changes. By effectively managing room blocks and communicating with different departments, Room Controllers help prevent service issues and enhance the overall guest experience.
What are the key skills and qualifications needed to thrive as a hotel room controller, and why are they important?
To thrive as a Hotel Room Controller, you need strong organizational skills, attention to detail, and experience in hospitality or front desk operations, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera and reservation software is typically required. Excellent communication, multi-tasking, and problem-solving abilities help you coordinate with housekeeping, front desk, and guests effectively. These skills ensure optimal room assignments, guest satisfaction, and efficient hotel operations.
What is the difference between Hotel Room Controller vs Housekeeping Supervisor?
| Aspect | Hotel Room Controller | Housekeeping Supervisor |
|---|---|---|
| Credentials | Basic hospitality certifications, on-the-job training | Hospitality or management certifications often preferred |
| Work Environment | Front desk, guest rooms, hotel management areas | Hotel floors, housekeeping departments, staff management |
| Employer & Industry Usage | Hotels, resorts, hospitality industry | Hotels, resorts, hospitality industry |
| Primary Responsibilities | Monitoring room status, coordinating guest requests, managing room availability | Overseeing housekeeping staff, ensuring cleanliness standards, managing schedules |
The Hotel Room Controller focuses on managing room availability and guest requests, often working closely with front desk staff. In contrast, the Housekeeping Supervisor oversees cleaning staff and maintains cleanliness standards. Both roles are essential in hotel operations but differ in scope and responsibilities.
What cities are hiring for Hotel Room Controller jobs?
Cities with the most Hotel Room Controller job openings:
What are popular job titles related to Hotel Room Controller jobs?
For Hotel Room Controller jobs, the most frequently searched job titles are:
Room Controller
On-site
Marriott
• Traveler Accommodation • 10K+ employees10,000+ employees
Full-time
Re-posted 14 days ago
Marriott International rating
6.4
Based on 1,191 frontline employees who took The Breakroom Quiz
Job description
POSITION SUMMARY
Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.What Marriott International employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Marriott International
Sourced by ZipRecruiter
Industry
Traveler accommodation and hospitality services
Company size
10,000+ Employees
Headquarters location
Bethesda, MD, US