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Hotel Reservations Manager Jobs (NOW HIRING)

Viceroy Park Avenue

Reservations Manager

Manhattan, NY · On-site

$80K/yr

Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the ... The Reservations Manager oversees reservation operations, guest communications, booking accuracy ...

ROW NYC

Reservations Manager

Manhattan, NY · On-site

Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management ... The Reservations Manager is responsible for maximizing Rooms revenue through management of the ...

BENCHMARK

Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides ... Job Summary The Reservations Manager is responsible for providing oversight of the Reservations ...

AccorHotel

Reservations Manager

San Diego, CA · On-site

$70K - $75K/yr

... Reservations Manager. Responsibilities Reporting to the Director of Revenue Management ... Monitor hotel detailed availability, balancing inventory proactively to eliminate and minimize ...

Relais & Châteaux

Reservation Supervisor

Baltimore, MD · On-site

Complete other responsibilities as assigned by the Reservations Manager or hotel leadership. Qualifications Qualifications & Experience * At least two years of experience in hotel reservations, front ...

Sage Restaurant Group

Reservations Manager

Boston, MA · On-site

$85K/yr

At Hotel Commonwealth, nested in the heart of Fenway, we start with a simple belief: every guest ... Manages the processes associated with demand, revenue, opportunity analysis, and inventory ...

Sage Restaurant Group

$85K/yr

At Hotel Commonwealth, nested in the heart of Fenway, we start with a simple belief: every guest ... Manages the processes associated with demand, revenue, opportunity analysis, and inventory ...

Viceroy Park Avenue

Reservations Manager

Manhattan, NY · On-site

Viceroy Hotels ViceroyHotels & Resorts offers a fresh take on hospitality, centered on the richness ... The Reservations Manager oversees reservation operations, guest communications, booking accuracy ...

FAIRMONT

Reservations Manager

San Diego, CA

... Reservations Manager. Responsibilities Reporting to the Director of Revenue Management ... Monitor hotel detailed availability, balancing inventory proactively to eliminate and minimize ...

AccorHotel

Reservations Manager

San Diego, CA · On-site

$70K - $75K/yr

... Reservations Manager. Responsibilities Reporting to the Director of Revenue Management ... Monitor hotel detailed availability, balancing inventory proactively to eliminate and minimize ...

Benchmark

Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides ... Job Summary The Reservations Manager is responsible for providing oversight of the Reservations ...

Highgate Hotels L.P.

Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and ... in managing of the day-to-day activities and duties of the Reservations Department.

Sage Hospitality Group

Reservations Manager

Boston, MA · On-site

$80 - $100/hr

At Hotel Commonwealth, nestled in the heart of Fenway, we start with a simple belief: every guest ... Manages the processes associated with demand, revenue, opportunity analysis, and inventory ...

The Colonnade Hotel

Reservations Agent

Boston, MA · On-site

$17.50 - $21.75/hr

Basic understanding of the hotels property management systems, OPERA, SynXis, or Delphi preferred ... Prior communications, reservations, hospitality and computer experience preferred. * Accurately ...

Appellation Healdsburg

Reservations Agent

Healdsburg, CA · On-site

$21/hr

Process new hotel reservations, modifications, and cancellations through the property management system (Maestro) * Manage room inventory and rate optimization in coordination with revenue management

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Hotel Reservations Manager information

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How much do hotel reservations manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for hotel reservations manager in the United States is $59,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $70,000.00 per year, depending on experience, location, and employer.

How much do hotel reservations managers make in the US?

Hotel reservations managers in the US typically earn an average salary of around $40,000 to $60,000 per year, depending on experience, location, and the size of the hotel. Salaries can increase with additional responsibilities, certifications, and proficiency in reservation systems like Opera or Fidelio.

How to become a hotel reservations manager?

To become a hotel reservations manager, candidates typically need a high school diploma or equivalent, with some roles preferring post-secondary education in hospitality or business. Relevant skills include customer service, organization, and familiarity with reservation systems like Opera or Fidelio. Gaining experience in hotel front desk or reservations roles can also help advance to management positions.

What does a hotel reservations manager do?

A hotel reservations manager oversees the booking process, manages reservation systems, and ensures guest requests are handled efficiently. They coordinate with front desk staff, monitor availability, and may analyze booking data to optimize occupancy and revenue. Strong organizational skills and familiarity with reservation software are essential for this role.

What cities are hiring for Hotel Reservations Manager jobs?

Cities with the most Hotel Reservations Manager job openings:

What are the most commonly searched types of Hotel Reservations jobs?

The most popular types of Hotel Reservations jobs are:

Who are the top companies hiring for Hotel Reservations Manager jobs?

The top employers for Hotel Reservations Manager jobs are:

What states have the most Hotel Reservations Manager jobs?

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For Hotel Reservations Manager jobs, the most frequently searched job titles are:

Infographic showing various Hotel Reservations Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $59,773 per year, or $28.7 per hour.

Reservations Manager

Manhattan, NY • On-site

Viceroy Park Avenue
See more jobs at Viceroy Park Avenueexternal

$80K/yr

Full-time

Posted 15 days ago

Key responsibilities

  • Oversee reservation operations, including booking accuracy, guest communications, and reservation management.

  • Monitor and analyze occupancy, revenue, and competitor rates to optimize room revenue and occupancy.

  • Coordinate with other departments and ensure compliance with hotel policies, revenue strategies, and corporate programs.

Job description

Viceroy Hotels
Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy's portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal's Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.
Overview
Viceroy Hotels & Residences is returning to New York City with the opening of Viceroy Park Avenue in December 2026! Located in the heart of Manhattan's NoMad neighborhood, this highly anticipated luxury hotel represents an exciting new chapter for the globally recognized, design-forward hospitality brand. We are seeking motivated, hospitality-driven professionals who are passionate about delivering exceptional guest experiences. This is a unique opportunity to be part of a pre-opening team, helping establish the property's culture, service standards, and operational excellence from day one.
The Reservations Manager oversees reservation operations, guest communications, booking accuracy, revenue optimization, service excellence, and team development. The ideal candidate is passionate about hospitality, highly analytical, service-oriented, and skilled at creating exceptional guest experiences from the moment a reservation inquiry is received. Partnering closely with Revenue Management, Sales, Front Office, and Marketing to maximize hotel revenues while ensuring a seamless and personalized booking experience that reflects the property's brand standards
Responsibilities
  • Maximize room revenue and occupancy by reviewing status daily. Monitor selling status of house daily, such as: flash report, allowances, etc.
  • Attend daily and weekly Revenue Strategy meetings.
  • Follows the Revenue Strategy program according to SOP.
  • Review arrivals report and daily flash report to ensure accuracy.
  • Be completely competent in all PMS functions used by Reservations.
  • Monitor competitors for occupancy and rate, and recommend changes based on findings.
  • Be knowledgeable on property information (outlets, hours of operation, etc.) and ensure the staff is trained to communicate hotel information to callers.
  • Comply with hotel policies on billing, routing, master accounts, A/R accounts and PM accounts.
  • Ensure timely processing of travel agent checks.
  • Control suite inventory.
  • Maintain rate integrity program.
  • Make weekly test calls according to hotel standards.
  • Be knowledgeable about the uses and functions of, GDS FTCRS and OPERA.
  • Ensure that Forecast is completed on a timely basis, according to SOP's.
  • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
  • Assist in preparation of monthly revenue and occupancy forecasting.
  • Know the hotel's rate quoting standards.
  • Complete weekly work schedule for reservation sales agents according to business forecast, payroll budget guidelines and productivity requirements.
  • Process/correct daily payroll sheets.
  • Follow and enforce all hotel credit policies.
  • Understand and follow Revenue Strategy restrictions.
  • Be familiar with all corporate sponsored programs such as airline mileage, Triple Upgrade, or VIP programs, and the standards and procedures for each. Ensure that staff is knowledgeable in understanding and implementing corporate programs.
  • Update group information daily. Maintain and be familiar with future group blocks.
  • Communicate availability/close outs to wholesalers.
  • Monitor all V.I.P.'s, special guests and requests.
  • Maintain required pars of all Reservations and stationary supplies.
  • Review Reservations log book and Guest Request log on a daily basis.
  • Maintain an organized and comprehensive filing system with documentation of reservations, reports, restrictions, etc.

Qualifications
  • A minimum of two to three years of experience in a hotel or related field required.
  • Previous management experience preferred.
  • Must be proficient in Windows and company approved spreadsheets and word processing.
  • Flexible and long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.

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