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Hotel Reservation Customer Service Jobs (NOW HIRING)

Columbia Sussex

Hotel Front Desk Agent

Saint Pete Beach, FL · On-site

$13.50 - $17.25/hr

Previous experience in customer service or hospitality preferred. * Excellent communication and ... Proficient in Microsoft Office and hotel reservation software * Ability to multitask and prioritize ...

Columbia Sussex

Hotel Front Desk Agent

Myrtle Beach, SC · On-site

$12 - $15.25/hr

Previous experience in customer service or hospitality preferred. * Excellent communication and ... Proficient in Microsoft Office and hotel reservation software * Ability to multitask and prioritize ...

Columbia Sussex

Hotel Front Desk Agent

Clearwater, FL · On-site

$13.25 - $16.50/hr

Previous experience in customer service or hospitality preferred. * Excellent communication and ... Proficient in Microsoft Office and hotel reservation software * Ability to multitask and prioritize ...

Hotel Warner

Guest Service Agent

West Chester, PA · On-site

$14.25 - $18/hr

The ideal candidate will excel in delivering exceptional customer service in a hotel environment ... reservation software is beneficial. - Flexible availability, including nights, weekends, and ...

Boyd Gaming

Hotel Clerk

Michigan City, IN · On-site

$12.75 - $15.50/hr

Operate hotel reservation system (LMS) and access computerized Casino Management (CMS) tracking ... Provide exceptional guest service * Other duties as assigned by management. Qualifications * Must ...

Boyd Gaming

Hotel Clerk

Michigan City, IN

$12.75 - $15.50/hr

Operate hotel reservation system (LMS) and access computerized Casino Management (CMS) tracking ... Provide exceptional guest service * Other duties as assigned by management. Qualifications * Must ...

Luminous Hotel Management

Front Desk Agent

Stow, OH · On-site

$16 - $18/hr

Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software, Strong ...

Luminous Hotel Management

Front Desk Agent

Stow, OH · On-site

$13 - $16.50/hr

Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software, Strong ...

Luminous Hotel Management

Front Desk Agent

Stow, OH · On-site

$16 - $18/hr

Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software, Strong ...

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How much do hotel reservation customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for hotel reservation customer service in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

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Hotel Front Desk Agent

Saint Pete Beach, FL • On-site

Columbia Sussex
Traveler Accommodation • 5 - 10K employees
Learn more about Columbia Sussexexternal

$13.50 - $17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Columbia Sussex rating

6.6

Company rating: 6.6 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Hotel Front Desk Agent
Job Description
A Hotel Front Desk Agent is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling any guest requests or concerns. The Front Desk Agent is the first point of contact for guests and must be knowledgeable about the hotel and its amenities.
Responsibilities:
  • Greet guests and check them in and out of the hotel.
  • Answer phone calls and respond to guest inquiries.
  • Handle guest requests and concerns in a timely and professional manner.
  • Provide information about the hotel and its amenities.
  • Assist with room reservations and changes.
  • Process payments and maintain accurate records.
  • Coordinate with housekeeping and maintenance staff to ensure guest satisfaction.
  • Perform other duties as assigned by management.
Requirements:
  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred.
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Proficient in Microsoft Office and hotel reservation software
  • Ability to multitask and prioritize tasks effectively.
  • Strong attention to detail and organizational skills

Benefits:
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, paid vacation, paid holidays, paid sick days, free hotel rooms and hotel discounts.
E.O.E.

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