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Hotel Reception Front Desk Jobs (NOW HIRING)

Front Desk Associate

Powell, OH · On-site

$13.25 - $17.25/hr

This role blends front desk reception, office services, and facilities coordination, along with administrative support for Executive Assistants and leadership. Key Responsibilities Reception & Front ...

Be Seen First

They spend most of the time at the reception desk assisting guests. Example Summary "The hotel front desk receptionist welcomes guests, manages reservations, answers questions, and helps create a ...

Front Desk Associate

Columbus, OH · On-site

$13.50 - $17.25/hr

This role blends front desk reception, office services, and facilities coordination, along with administrative support for Executive Assistants and leadership. Key Responsibilities Reception & Front ...

Front Desk Associate

Westerville, OH

$13.50 - $17.25/hr

This role blends front desk reception, office services, and facilities coordination, along with administrative support for Executive Assistants and leadership. Key Responsibilities Reception & Front ...

Be Seen First

They spend most of the time at the reception desk assisting guests. Example Summary "The hotel front desk receptionist welcomes guests, manages reservations, answers questions, and helps create a ...

Front Desk Associate

Columbus, OH · On-site

$13.25 - $17.25/hr

This role blends front desk reception, office services, and facilities coordination, along with administrative support for Executive Assistants and leadership. Key Responsibilities Reception & Front ...

Front Desk Associate

Blacklick, OH · On-site

$13.50 - $17.50/hr

This role blends front desk reception, office services, and facilities coordination, along with administrative support for Executive Assistants and leadership. Key Responsibilities Reception & Front ...

Be Seen First

They spend most of the time at the reception desk assisting guests. Example Summary "The hotel front desk receptionist welcomes guests, manages reservations, answers questions, and helps create a ...

Front Desk Associate

Westerville, OH · On-site

$13.50 - $17.50/hr

This role blends front desk reception, office services, and facilities coordination, along with administrative support for Executive Assistants and leadership. Key Responsibilities Reception & Front ...

Front Desk Reception

Novi, MI

$14.25 - $18.25/hr

As a Front Desk Reception / Guest Services at Renaissance Baronette Hotel in Novi, Michigan, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure.

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Front Desk Coordinator

Redwood City, CA · On-site

$21.28 - $22.43/hr

... the ability to keep a busy reception area organized and responsive throughout the day ... front desk, and connect inquiries to the appropriate teams or individuals. • Issue and track ...

Supervise front desk staff, providing guidance, training, and support to ensure exceptional ... hotel reception experience, preferably in a 4 or 5-star hotel * Extensive knowledge of Google ...

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Hotel Reception Front Desk information

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How much do hotel reception front desk jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for hotel reception front desk in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What are some common challenges faced by hotel reception front desk staff, and how can they be managed effectively?

Hotel reception front desk staff often encounter challenges such as handling guest complaints, managing overbookings, and balancing multiple tasks during busy check-in and check-out periods. Successfully addressing these situations requires strong communication skills, patience, and the ability to stay calm under pressure. Many hotels provide ongoing training and support from supervisors to help staff develop effective problem-solving strategies and maintain excellent guest service, even during high-stress times.

How much do hotel receptionists get paid?

Hotel receptionists typically earn an average hourly wage ranging from $10 to $15, with annual salaries between $20,000 and $30,000 depending on experience, location, and hotel size. Many roles require strong customer service skills and familiarity with reservation systems. Salaries can vary based on the hotel's star rating and geographic region.

What do hotel front desk receptionists do?

Hotel front desk receptionists are responsible for greeting guests, checking them in and out, managing reservations, answering inquiries, and handling guest requests. They use computer systems to manage bookings and often need good communication and customer service skills. The role typically requires attention to detail and the ability to work flexible hours, including evenings and weekends.

What is the highest paid receptionist job?

The highest paid receptionist roles are often executive or administrative receptionists in large corporations or specialized industries such as healthcare or legal services, where salaries can exceed $50,000 annually. Senior or specialized receptionists with additional skills, certifications, or management responsibilities tend to earn higher wages.

What are the key skills and qualifications needed to thrive as a Hotel Reception Front Desk associate, and why are they important?

To thrive as a Hotel Reception Front Desk associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic office software is commonly required. Outstanding communication, problem-solving, and a welcoming demeanor help you excel by creating positive guest experiences. These skills and qualities are vital for ensuring efficient operations and guest satisfaction in a hospitality environment.

What are the main responsibilities of a hotel reception front desk staff?

Hotel reception front desk staff are responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They manage guest inquiries, handle payments, and resolve any issues or complaints that may arise during a guest's stay. Additionally, they coordinate with housekeeping and other departments to ensure guests have a pleasant and comfortable experience.

How to become a front desk receptionist at a hotel?

To become a hotel front desk receptionist, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Prior experience in hospitality or administrative roles can be beneficial, and familiarity with hotel management software is often preferred. Some positions may require basic math skills and the ability to work flexible hours, including nights and weekends.
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Hotel Front Desk Supervisor

Hotel Front Desk Supervisor

The Huntley Hotel

Santa Monica, CA

$23 - $25/hr

Full-time

Posted 3 days ago


Job description

JOB DESCRIPTION

What You’ll Do

We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including calls, reservations and guests services. As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.


Responsibilities

  • Assist Front Office Manager in all administrative tasks as assigned
  • Answer phones, greet customers, assist with check-in and check-out procedures, and make reservations
  • Confirm staff schedules, assist with payroll procedures, and accurately perform data-entry tasks
  • Resolve customer complaints and issues and represent our hotel brand in a professional manner
  • Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
  • Train, supervise and support office staff, including receptionists, and call center agents
  • Ensure timely and accurate customer service
  • Handle complaints and specific customers requests
  • Troubleshoot emergencies
  • Monitor stock and order office supplies
  • Ensure proper mail distribution
  • Prepare and monitor office budget
  • Keep updated records of office expenses and costs
  • Ensure company’s policies and security requirements are met


Skills

  • Proven work experience as a Front desk manager or Reception manager
  • Hands on experience with office machines (e.g. fax machines and printers)
  • Thorough knowledge of customer service, office management and basic bookkeeping procedures
  • Solid knowledge of MS Office, particularly Excel and Word
  • Excellent communication and people skills
  • Good organizational and multitasking abilities
  • Supervisory experience is a must
  • OPERA experience is required
  • Problem-solving skills
  • High School diploma; additional certification is a plus

REQUIREMENTS

    ABOUT THE COMPANY

    Join our Family

    Surrounded by vibrant city and ocean vistas, Huntley Santa Monica Beach hotel is an icon. With a calm residential vibe, our luxury hotel in Santa Monica sits by the beach and blends breezy Southern California surroundings with modern décor and playful style. The Huntley Hotel offers easy access to Santa Monica's acclaimed beaches, The Santa Monica Pier, and the Third Street Promenade. The hotel features 204 sophisticated rooms including 16 spacious suites designed by the innovative Thomas Schoos. Coveted amenities include rooftop dining at The Penthouse restaurant and lounge, 24-hour concierge service, and a modern fitness center. We are also a preferred meeting and intimate wedding destination with venues overlooking the brilliant oceanfront.