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Hotel Reception Front Desk Jobs in Baton Rouge, LA

Q Hotels

Hotel Front Office Manager

Donaldsonville, LA · On-site

Proven work experience as a Front desk manager or Reception manager * Hands on experience with ... Interior and exterior of hotel in center of front drive. Physical Job Requirements * Frequently ...

LA Health Solutions

Front Desk Coordinator

Baton Rouge, LA · On-site

$12.75 - $16.50/hr

Support daily front office operations in a fast-paced clinical setting Orthopedic/Spine Front Desk ... Previous experience in medical reception or customer service preferred, Excellent communication and ...

LA Health Solutions

Front Desk Coordinator

Baton Rouge, LA

$12.75 - $16.50/hr

Support daily front office operations in a fast-paced clinical setting Orthopedic/Spine Front Desk ... Previous experience in medical reception or customer service preferred, Excellent communication and ...

TUMI Hospitality

Front Desk Clerk

Baton Rouge, LA · On-site

$12 - $15/hr

The Front Desk Clerk is responsible for providing exceptional guest service by greeting guests ... Provide information about hotel services, amenities, local attractions, and directions. * Handle ...

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Hotel Reception Front Desk information

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How much do hotel reception front desk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for hotel reception front desk in Baton Rouge, LA is $16.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.79 per hour, depending on experience, location, and employer.

What are the main responsibilities of a hotel reception front desk staff?

Hotel reception front desk staff are responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They manage guest inquiries, handle payments, and resolve any issues or complaints that may arise during a guest's stay. Additionally, they coordinate with housekeeping and other departments to ensure guests have a pleasant and comfortable experience.

What are the key skills and qualifications needed to thrive as a hotel reception front desk associate, and why are they important?

To thrive as a Hotel Reception Front Desk associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic office software is commonly required. Outstanding communication, problem-solving, and a welcoming demeanor help you excel by creating positive guest experiences. These skills and qualities are vital for ensuring efficient operations and guest satisfaction in a hospitality environment.

What are some common challenges faced by hotel reception front desk staff, and how can they be managed effectively?

Hotel reception front desk staff often encounter challenges such as handling guest complaints, managing overbookings, and balancing multiple tasks during busy check-in and check-out periods. Successfully addressing these situations requires strong communication skills, patience, and the ability to stay calm under pressure. Many hotels provide ongoing training and support from supervisors to help staff develop effective problem-solving strategies and maintain excellent guest service, even during high-stress times.

How to become a hotel reception front desk?

To become a hotel reception front desk staff, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Prior experience in hospitality or retail can be helpful, and familiarity with hotel management software is often preferred. Some positions may require on-the-job training or certifications in hospitality or customer service.

What does a hotel reception front desk do at a hotel?

A hotel reception front desk employee is responsible for greeting guests, checking them in and out, managing reservations, and providing information about hotel services and local attractions. They handle phone calls, process payments, and address guest inquiries to ensure a smooth stay. Strong communication skills and familiarity with booking software are essential for this role.

What are popular job titles related to Hotel Reception Front Desk jobs in Baton Rouge, LA?

For Hotel Reception Front Desk jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Hotel Reception Front Desk jobs in Baton Rouge, LA look for?

The top searched job categories for Hotel Reception Front Desk jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Hotel Reception Front Desk jobs?

Cities near Baton Rouge, LA with the most Hotel Reception Front Desk job openings:

Hotel Reception Front Desk jobs near you
Infographic showing various Hotel Reception Front Desk job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,384 per year, or $16.1 per hour.

Hotel Front Office Manager

Q Hotels

Donaldsonville, LA • On-site

Full-time

Re-posted 29 days ago

Key responsibilities

  • Coordinate all front desk activities, including calls, reservations, and guest services.

  • Train, supervise, and support front office staff, including receptionists, security guards, and call center agents.

  • Handle guest complaints and requests, ensuring professional and friendly service.

Job description

We are looking for a Front office manager to manage our front of house. You will act as the 'face' of our hotel and ensure guests receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests services.

As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.

Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

Responsibilities

  • Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)

  • Train, supervise and support office staff, including receptionists, security guards and call center agents

  • Schedule shifts

  • Ensure timely and accurate customer service

  • Handle complaints and specific customers requests

  • Troubleshoot emergencies

  • Monitor stock and order office supplies

  • Ensure proper mail distribution

  • Prepare and monitor office budget

  • Keep updated records of office expenses and costs

  • Ensure company's policies and security requirements are met

Requirements

  • Proven work experience as a Front desk manager or Reception manager

  • Hands on experience with office machines (e.g. fax machines and printers)

  • Thorough knowledge of customer service, office management and basic bookkeeping procedures

  • Proficiency in English (oral and written)

  • Solid knowledge of MS Office, particularly Excel and Word

  • Excellent communication and people skills

  • Good organizational and multitasking abilities

  • Problem-solving skills

  • High School diploma; additional certification is a plus


Guest Services

No Job Description for a position can possibly include all duties, which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position.


Position: Front Office Manager


Essential Functions:

All areas


Welcome guests in a friendly, prompt professional manner at all times.


  • Check guests in, issue room keys.

  • Ensure required identification is taken from the guests at check-in line with local legislative requirements.

  • Answer phones in prompt and courteous manner.

  • Answer, record and process all guest call, messages, requests, questions or concerns.

  • Check guests out, including resolving any late or disputed charges.

  • Accurately process all cash and credit card transactions using established procedures.

  • Train front desk in all aspects of the front desk.

  • Accurately bill and record payments of Accounts Receivables.

  • Take action, solve problems/complaints using appropriate service recovery guidelines.

  • Follow established safety protocols and procedures at all times.

  • Understand the use of the time clock and the importance of "clocking in & out" for any un-work-related activity.

  • Creates schedules for front office staff.

  • Makes sure time clock punches are correct.

  • Work with your team and communicate with other departments as per hotel procedures to ensure excellent quality and service.

  • Fill in for the Breakfast/Lobby attendant when needed.


Tools and Equipment:

  • Bell stand luggage carts, hand truck

  • Computer and printer, telephone, pen/pencil, photo-copying machine, facsimile machine


Working Environment:

  • Interior and exterior of hotel in center of front drive.


Physical Job Requirements


  • Frequently standing up behind the front desk and front office areas.

  • Carrying or lifting up to 50 pounds

  • Handling objects, products and computer equipment.

  • standing, stooping, lifting


Climbing

  • Climbing up to but not limited to one flight of stairs.

Work Environment

  • Inside 100% of work period (approximately 8 hour shift)

  • Interior and on occasion exterior of hotel with exposure to weather conditions.

  • Continually standing for long periods of time, up an entire shift.

  • Must be able to lift up to 50lbs.

  • Must be willing to assist with Concierge & Front Desk Duties

  • Visibly must be able to use computer for extended periods of time

  • Must answer phones in a clear, understandable tone

  • Must be able to push or pull a fully loaded bell cart full of luggage

Must be able and willing to use stairs whenever necessary


Background check is required.

Apply