Hotel Reception Front Desk Jobs in Rochester, MI

Benefits:

Bonus based on performance

Competitive salary

Opportunity for advancement

Training & development

Pain & Rehabilitation Physicians, P.C. – Southfield, MI

Full-Time | Long-Term Opportunity

Are you the kind of person who brings positive energy into every room, loves helping people, and thrives in a fast-paced medical environment?

We’re looking for a Front Desk & Clinic Support Staff who is dependable, proactive, and excited to grow with our team. This is more than a receptionist role — we want someone who is flexible and willing to assist with front desk operations, patient flow, and occasional back office or clinic support tasks as needed.

If you’re a fast learner with a great attitude and strong work ethic, we’d love to meet you.

About Us

Pain & Rehabilitation Physicians, P.C. is a growing specialty practice focused on musculoskeletal care, rehabilitation, interventional pain management, and regenerative medicine. We are building a team that values:

Exceptional patient care

Teamwork and accountability

Professional growth

Positive, solution-focused attitudes

Long-term commitment and stability

As our practice continues to expand, we’re looking for team members who want to grow with us for years to come.

What You’ll Do

Front Desk Responsibilities

Welcome and check in patients with warmth and professionalism

Answer phones and schedule appointments efficiently

Verify patient information and assist with intake paperwork

Collect payments and support the checkout process

Coordinate with providers, medical assistants, and PT staff to maintain smooth patient flow

Keep the reception area organized and professional

Clinic / Back Office Support

Assist with patient room preparation when needed

Assist provider with procedures

Help maintain clean and stocked treatment areas

Support basic administrative and clinical workflow tasks

Communicate effectively with clinical staff regarding scheduling, follow-ups, and patient needs

Step in where needed to help the team succeed during busy periods

What We’re Looking For

Required Qualities

Positive attitude and high energy

Proactive mindset — sees what needs to be done and takes initiative

Fast learner who adapts quickly to new systems and processes

Reliable and punctual

Excellent communication and customer service skills

Ability to multitask and stay organized under pressure

Team player who is willing to help beyond their primary role

Looking for a long-term career opportunity, not just a temporary job

Preferred Experience

Previous medical front desk, receptionist, or healthcare office experience

Familiarity with EMR/EHR systems

Experience in pain management, orthopedics, physical therapy, or rehabilitation is a plus

What Success Looks Like

Patients feel welcomed, informed, and cared for from the moment they arrive

Front desk operations run smoothly and efficiently

Providers and clinical staff receive timely support

The team can count on you to jump in wherever help is needed

You continue learning and taking on new responsibilities as the practice grows

Why Join Our Team?

Competitive hourly pay

Supportive, team-oriented culture

Cross-training opportunities in both administrative and clinical operations

Exposure to traditional pain management and advanced regenerative medicine

Opportunity for career growth and increased responsibilities

Work with a team that genuinely values initiative, positivity, and personal development

Schedule

Full-time preferred

Monday–Friday

Day shift

No nights or weekends

Apply If You Are…

Friendly and professional

Dependable and hardworking

Calm under pressure

Eager to learn and grow

Someone who says “How can I help?” instead of “That’s not my job.”

📍 Location: Southfield, Michigan

To Apply: Send your resume and a brief introduction telling us why you’re interested in joining a growing pain & rehabilitation practice and what makes you a great fit for a long-term team environment.

Pain & Rehabilitation Physicians, P.C.

Helping patients move better, feel better, and live better — and building a team that grows together while doing it.