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Hotel Reception Front Desk Jobs in Rochester, MI

Alphabe Insight Inc

Front Desk Agent

Detroit, MI · On-site

$14 - $17.75/hr

Maintain updated knowledge of hotel services, promotions, and local attractions to assist guests ... Previous experience in a front desk or customer service role preferred. * Excellent verbal and ...

Limitless East Marketing

Front Desk Agent

Detroit, MI

$14 - $17.75/hr

Maintain updated knowledge of hotel services, promotions, and local attractions to assist guests ... Previous experience in a front desk or customer service role preferred. * Excellent verbal and ...

Limitless East Marketing

Front Desk Agent

Detroit, MI

$14 - $17.75/hr

Maintain updated knowledge of hotel services, promotions, and local attractions to assist guests ... Previous experience in a front desk or customer service role preferred. * Excellent verbal and ...

Gatsby Cannabis

Front Desk Receptionist

Royal Oak, MI

$20/hr

As our Front Desk Receptionist, you'll be the welcoming face of our brand, ensuring every customer ... Maintain a clean and organized reception area, ensuring it reflects our brand's commitment to ...

Highgate Hotels

Front Desk Agent

Livonia, MI · On-site

$12.50 - $16/hr

Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system ... Experience in a hotel or a related field preferred. * High School diploma or equivalent required.

Margot European Day Spa

Be Seen First

Spa Front Desk Coordinator | Part-Time and Full-Time

Birmingham, MI · On-site

$17 - $20/hr

Previous receptionist or front desk experience is required. Cashier-only experience does not meet ... Maintain a clean, organized, and welcoming reception area. * Communicate guest feedback and ...

AAM1

Front Desk Monitor

Milford, MI

The Front Desk Monitor creates a welcoming environment by greeting residents and guests, answering ... front reception area and inbound calls as well as assist with various administrative projects.

EyeSouth Partners LLC

Front Desk Associate

Birmingham, MI · On-site

$13.25 - $17.25/hr

The Front Desk Associate serves as the first point of contact for patients and visitors, creating a ... Maintains a clean, organized, and welcoming reception area for all patients and visitors * Provides ...

EyeSouth Partners

Front Desk Associate

Birmingham, MI · On-site

$13.25 - $17.25/hr

Position Summary The Front Desk Associate serves as the first point of contact for patients and ... Maintains a clean, organized, and welcoming reception area for all patients and visitors * Provides ...

AAM

Front Desk Monitor

Milford, MI · On-site

The Front Desk Monitor creates a welcoming environment by greeting residents and guests, answering ... front reception area and inbound calls as well as assist with various administrative projects.

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All JobsHotel Reception Front Desk JobsHotel Reception Front Desk Jobs in Rochester, MI

Hotel Reception Front Desk information

See Rochester, MI salary details

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How much do hotel reception front desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for hotel reception front desk in Rochester, MI is $15.39, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.02 per hour, depending on experience, location, and employer.

What are some common challenges faced by hotel reception front desk staff, and how can they be managed effectively?

Hotel reception front desk staff often encounter challenges such as handling guest complaints, managing overbookings, and balancing multiple tasks during busy check-in and check-out periods. Successfully addressing these situations requires strong communication skills, patience, and the ability to stay calm under pressure. Many hotels provide ongoing training and support from supervisors to help staff develop effective problem-solving strategies and maintain excellent guest service, even during high-stress times.

What does a hotel reception front desk do at a hotel?

A hotel reception front desk employee is responsible for greeting guests, checking them in and out, managing reservations, and providing information about hotel services and local attractions. They handle phone calls, process payments, and address guest inquiries to ensure a smooth stay. Strong communication skills and familiarity with booking software are essential for this role.

How to become a hotel reception front desk?

To become a hotel reception front desk staff, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Prior experience in hospitality or retail can be helpful, and familiarity with hotel management software is often preferred. Some positions may require on-the-job training or certifications in hospitality or customer service.

What are the key skills and qualifications needed to thrive as a hotel reception front desk associate, and why are they important?

To thrive as a Hotel Reception Front Desk associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic office software is commonly required. Outstanding communication, problem-solving, and a welcoming demeanor help you excel by creating positive guest experiences. These skills and qualities are vital for ensuring efficient operations and guest satisfaction in a hospitality environment.

What are the main responsibilities of a hotel reception front desk staff?

Hotel reception front desk staff are responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They manage guest inquiries, handle payments, and resolve any issues or complaints that may arise during a guest's stay. Additionally, they coordinate with housekeeping and other departments to ensure guests have a pleasant and comfortable experience.
What cities near Rochester, MI are hiring for Hotel Reception Front Desk jobs? Cities near Rochester, MI with the most Hotel Reception Front Desk job openings:
Hotel Reception Front Desk jobs near you

Front Desk Clerk / Night Audit / Laundry

Concord Hospitality

Farmington Hills, MI • On-site

$13.75 - $17/hr

Part-time

Posted 12 days ago

Concord Hospitality rating

7.2

Company rating: 7.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

20th of 108 rated hotels

Job description

Description
Front Desk & Guest CareWe are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Role Responsibilities: As a Front Desk Clerk or Guest Service.
This is a Part-Time position including weekends/holidays. Weekends are mandatory. Must have mandatory availability PM and Audit shift 4:00pm - 12:00am/12:00am - 8:00am.
Qualifications
Hotel Experience preferred.
Experience
  • Preferred
    Hotel Experience preferred.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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