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Hotel Rate Shopper Jobs in Rutherford, NJ (NOW HIRING)

AccorCorpo

Director of Revenue, US

New York, NY · On-site

Optimize rate-parity for your assigned hotels and oversee processes related to rate shopping and parity checking tools for your assigned hotels. * Oversee channel management processes including rate ...

Civilian Hotel

Curator

New York, NY · On-site

SUMMARY DESCRIPTION This role ofCuratoris responsible for welcoming guests to the hotel and ... Obtain guest information and ensure that the assigned room type, and rate are correct.Review ...

Highgate Hotels

Guest Services Agent

Manhattan, NY

$16.50 - $21/hr

... 5th Avenue shopping, and the Museum of Modern Art. The 47-story property features 610 rooms ... The reimagined hotel features three new food & beverage venues throughout the hotel including an 80 ...

Crescent Hotels & Resorts LLC

Barista

Manhattan, NY

$19/hr

NoMo SoHo is a boutique hotel, nestled in the heart of New York's SoHo fashion, art, and shopping ... The pay rate offered to a successful candidate will be dependent on several factors that may ...

Park Lane

Guest Services Agent

Manhattan, NY · On-site

$32.11 - $42.37/hr

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and ... Be aware of all rates, packages and special promotions as listed in the Red Book. * Be familiar ...

Park Lane

Guest Services Agent

Manhattan, NY

$16.50 - $21/hr

Compensation TypeHourlyHighgate Hotels Highgate is a leading real estate investment and hospitality ... Be aware of all rates, packages and special promotions as listed in the Red Book. * Be familiar ...

Park Lane

Guest Services Agent

Manhattan, NY

$16.50 - $21/hr

Compensation TypeHourlyHighgate Hotels Highgate is a leading real estate investment and hospitality ... Be aware of all rates, packages and special promotions as listed in the Red Book. * Be familiar ...

StepStone Hospitality Inc.

Front Desk Agent

Queens, NY · On-site

$15.50 - $19.50/hr

... hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. · Keep record of room availability and rate. · Compute bill, collect payment, and make change for ...

Lodgeworks

Night Auditor

Yonkers, NY

$19 - $20/hr

... County's Cross County Shopping Center, and offers free employee parking at the hotel. Pay ... rates, packages, promotions, amenities, the local area and other general product knowledge, and ...

Hyatt Place

Night Auditor

Yonkers, NY · On-site

$19 - $20/hr

... County's Cross County Shopping Center, and offers free employee parking at the hotel. Pay ... rates, packages, promotions, amenities, the local area and other general product knowledge, and ...

Hyatt Place

Guest Representative

Yonkers, NY · On-site

$17 - $19/hr

... Shopping Center, the hotel offers easy access for travelers and guests. Complimentary employee ... rates, packages, promotions, amenities, the local area and other general product knowledge, and ...

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All JobsHotel Rate Shopper JobsHotel Rate Shopper Jobs in Rutherford, NJ

Hotel Rate Shopper information

See Rutherford, NJ salary details

$11

$18

$44

How much do hotel rate shopper jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for hotel rate shopper in Rutherford, NJ is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $22.31 per hour, depending on experience, location, and employer.

How much do hotel mystery guests get paid?

Hotel mystery guests typically earn between $10 and $25 per assignment, depending on the complexity and length of the evaluation. Payments can vary based on the company, location, and experience, with some roles offering additional incentives or bonuses for detailed reports.

What are Hotel Rate Shoppers?

Hotel Rate Shoppers are specialized tools or professionals that monitor and compare hotel room prices across multiple online booking channels and competitor properties. Their main goal is to gather real-time pricing data to help hotels optimize their rates and remain competitive in the market. By using rate shopping data, hotels can adjust their pricing strategies, maximize revenue, and ensure they are offering competitive rates to potential guests.

Are there mystery shoppers for hotels?

Hotel Rate Shoppers are sometimes hired as mystery shoppers to evaluate hotel service, cleanliness, and amenities. These roles typically involve visiting hotels anonymously and providing detailed reports, often requiring good observation skills and discretion. Mystery shopping for hotels is a legitimate job in the hospitality industry and can be part-time or project-based work.

How do I become a hotel reviewer?

To become a hotel reviewer, you should develop strong writing and observational skills, often by starting a blog or contributing to review platforms. Gaining experience in hospitality or travel writing, understanding hotel standards, and building a reputation through consistent, honest reviews can help establish credibility in this role.

Is a secret hotel sleeper a real job?

A secret hotel sleeper is a legitimate job where individuals stay overnight at hotels to evaluate service, cleanliness, and safety. These roles often require discreet observation and reporting, and may be part of quality assurance or mystery shopping programs.

What is the difference between Hotel Rate Shopper vs Hotel Revenue Analyst?

AspectHotel Rate ShopperHotel Revenue Analyst
Required CredentialsHigh school diploma or equivalent; familiarity with hotel industryBachelor's degree in hospitality, finance, or related field; analytical skills
Work EnvironmentRemote or on-site; focus on monitoring hotel ratesOffice setting; data analysis and revenue strategy development
Industry UsageUsed by hotel chains and OTAs for rate comparisonUsed by hotel management for revenue optimization
Search & Comparison IntentUnderstanding rate monitoring rolesUnderstanding revenue management roles

While both roles involve working within the hotel industry, a Hotel Rate Shopper primarily focuses on monitoring and comparing hotel rates across competitors. In contrast, a Hotel Revenue Analyst analyzes data to optimize revenue strategies. The roles often overlap in industry usage but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Hotel Rate Shopper, and why are they important?

To thrive as a Hotel Rate Shopper, you need strong analytical skills, attention to detail, and a good understanding of hotel revenue management, often supported by experience in hospitality or data analysis. Familiarity with rate shopping software, online travel agency (OTA) platforms, and property management systems is typically required. Excellent communication, organizational skills, and adaptability help you effectively interpret data and collaborate with revenue teams. These abilities are vital to ensuring competitive pricing strategies and maximizing hotel revenue in a dynamic market.

How does a Hotel Rate Shopper typically collaborate with revenue management and front desk teams?

A Hotel Rate Shopper works closely with the revenue management team to provide up-to-date competitive pricing data and market trends, which are crucial for dynamic rate setting. They often share daily or weekly reports that highlight discrepancies, opportunities, and risks in the hotel's pricing strategy. Collaboration with the front desk team ensures that rate changes are accurately reflected in the booking systems and communicated to guests when necessary. This cross-departmental teamwork helps maintain competitive rates and maximize occupancy and revenue.
What job categories do people searching Hotel Rate Shopper jobs in Rutherford, NJ look for? The top searched job categories for Hotel Rate Shopper jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Hotel Rate Shopper jobs? Cities near Rutherford, NJ with the most Hotel Rate Shopper job openings:
Hotel Rate Shopper jobs near you
Infographic showing various Hotel Rate Shopper job openings in Rutherford, NJ as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 27% Part Time, 1% Temporary, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,860 per year, or $18.7 per hour.

Guest Services Agent at the Warren Street Hotel

Warren Street Hotel

Manhattan, NY • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 18 days ago

Job description

Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at the Warren Street Hotel, where elegance meets outstanding service.

Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality.

Title: Guest Services Agent

Location: Warren Street Hotel

Position Type: Full Time, Non-Exempt

Reports To: Head Concierge

At Firmdale Hotels, we believe every guest interaction creates an opportunity to deliver exceptional hospitality. We are seeking a warm, polished, and service-driven Guest Services Agent to join our Concierge team at Warren Street Hotel.

This position is ideal for someone who enjoys engaging with guests, thrives in a fast-paced luxury environment, and takes pride in creating memorable experiences from arrival through departure.

What You'll Do

As a Guest Services Agent, you will:

  • Welcome guests with genuine warmth and professionalism.
  • Manage guest check-in and check-out while ensuring billing accuracy as needed.
  • Assist guests with luggage and escort them to their guestrooms.
  • Provide personalized recommendations for dining, entertainment, transportation, and local attractions.
  • Coordinate restaurant reservations, transportation, and other guest requests.
  • Answer incoming telephone calls and respond promptly to guest inquiries.
  • Promote hotel amenities, services, and Firmdale Hotels properties.
  • Maintain accurate guest information and reservation records.
  • Work collaboratively with the Front Desk, Concierge, Housekeeping, Valet, and other hotel departments to deliver seamless service.
  • Create memorable guest experiences through thoughtful, personalized hospitality.

What We're Looking For

  • Previous experience in luxury hospitality, Front Desk, Guest Services, Bell Services, or Concierge preferred.
  • Outstanding communication and interpersonal skills.
  • A polished, professional appearance and positive attitude.
  • Strong organizational skills with the ability to multitask in a fast-paced environment.
  • Passion for delivering personalized luxury service.
  • Knowledge of New York City dining, attractions, shopping, and transportation is highly desirable.
  • Ability to lift and transport guest luggage (up to 50 pounds).
  • Flexible availability, including weekends and holidays.

Technical Skills

Experience with the following systems is preferred:

  • OPERA Property Management System (PMS)
  • ALICE Guest Services Platform
  • Valet Manager
  • Sharry App
  • OpenTable
  • Resy
  • SevenRooms
  • Microsoft Outlook and Microsoft Office Suite


What We Offer:

  • Competitive salary
  • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days
  • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members
  • Complimentary meals on shift
  • Free uniform dry cleaning service
  • Commuter transit benefits available Day 1
  • Ongoing training and professional development, including annual education reimbursement program up to $3,000
  • Social events throughout the year, including holiday parties, team member appreciation events, and more
  • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
  • Departmental and company-wide incentive programs
  • And much more!!


Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

Crosby Street Hotel

  • Three Michelin Keys, 2024, 2025
  • Condé Nast Traveler 'Triple Crown', 2026
  • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025
  • Top-Rated Tablet Hotels of All Time, 2025
  • The Best Boutique Hotels in New York City, Travel + Leisure, 2024
  • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI)

Warren Street Hotel

  • Two Michelin Keys, 2025
  • The Hot List, Conde Nast Traveller, 2024
  • The IT List, Travel + Leisure, 2024
  • World's Greatest Places, TIME Magazine 2024
  • The Best Boutique Hotels in New York City, Travel + Leisure, 2024
  • Readers' Choice Awards, Condé Nast Traveller, 2025

The Whitby Hotel

  • Three Michelin Keys, 2024, 2025
  • Top-Rated Tablet Hotels of All Time, 2025
  • Condé Nast Traveler 'Triple Crown', 2026
  • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025
  • Best Afternoon Teas in New York City, Vogue, 2024, 2025
  • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025


You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

Join us at the Warren Street Hotel, and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels!


Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.