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Hotel Operations Manager Jobs in Santa Rosa, CA (NOW HIRING)

Napa First Street

Managing Director - Napa Hotel

Napa, CA · On-site

$325K - $370K/yr

As the Managing Director, you will oversee all aspects of the hotel's operation, from sales and marketing to engineering and human resources. You will lead the property's executive committee, drive ...

IntelliPro

Business Operations Manager

Santa Rosa, CA · On-site

... such as hotels, retail flagships, convention centers, and stadiums. As the company scales ... Manage warehouse operations, including inventory tracking, asset tagging, and condition tracking ...

IntelliPro

Business Operations Manager

Sonoma, CA · On-site

... such as hotels, retail flagships, convention centers, and stadiums. As the company scales ... Manage warehouse operations, including inventory tracking, asset tagging, and condition tracking ...

Auberge Collection

General Manager

Rutherford, CA

$300K - $325K/yr

The General Manager will be responsible for leading a team to drive extraordinary performance in all areas of the hotel operation. This role sets the strategic direction ensuring alignment with our ...

Auberge Collection

General Manager

Rutherford, CA · On-site

$300K - $325K/yr

The General Manager will be responsible for leading a team to drive extraordinary performance in all areas of the hotel operation. This role sets the strategic direction ensuring alignment with our ...

Auberge du Soleil

General Manager

Rutherford, CA

The General Manager will be responsible for leading a team to drive extraordinary performance in all areas of the hotel operation. This role sets the strategic direction ensuring alignment with our ...

Montage International

Front Office Manager

Healdsburg, CA · On-site

$85K - $90K/yr

Maintain/review profitability measures of departments with General Manager, while supporting overall hotel operations. * Control payroll and equipment costs (minimizing loss). * Ensure operational ...

MacARTHUR Place

Front Office Manager

Sonoma, CA · On-site

$78K - $92K/yr

By inspiring a high-performing team and collaborating across departments, the Front Office Manager drives service excellence, operational effectiveness, and contributes to the hotel's overall success.

MacArthur Place

Front Office Manager

Sonoma, CA

$78K - $92K/yr

By inspiring a high-performing team and collaborating across departments, the Front Office Manager drives service excellence, operational effectiveness, and contributes to the hotel's overall success.

AccorHotel

Senior Event Services Manger

Sonoma, CA · On-site

... Manager. In this role you'll be responsible for coordinating and executing group events ... This role serves as the primary liaison between clients and hotel operations, ensuring exceptional ...

AccorHotel

Senior Event Services Manger

Sonoma, CA

... Manager. In this role you'll be responsible for coordinating and executing group events ... This role serves as the primary liaison between clients and hotel operations, ensuring exceptional ...

FAIRMONT

Senior Event Services Manger

Sonoma, CA

... Manager. In this role you'll be responsible for coordinating and executing group events ... This role serves as the primary liaison between clients and hotel operations, ensuring exceptional ...

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Hotel Operations Manager information

See Santa Rosa, CA salary details

$32.8K

$60.2K

$101.7K

How much do hotel operations manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for hotel operations manager in Santa Rosa, CA is $60,181.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $69,400.00 per year, depending on experience, location, and employer.

What is the highest paying job in hotel management?

The highest paying roles in hotel management are often executive positions such as General Manager of luxury or large-scale hotels, or regional and corporate executives like Vice President of Operations. These roles typically require extensive experience, strong leadership skills, and often advanced certifications or degrees in hospitality management or business. Salaries for these positions can exceed six figures annually depending on the size and location of the property.

What Does a Hotel Operations Manager Do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What does a hotel operations manager do?

A hotel operations manager oversees daily hotel activities, including front desk operations, housekeeping, maintenance, and guest services. They coordinate staff, ensure quality standards, manage budgets, and implement policies to ensure smooth hotel functioning and guest satisfaction.

What are the key skills and qualifications needed to thrive as a Hotel Operations Manager, and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a Hotel Operations Manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What skills do you need to be a hotel operations manager?

A hotel operations manager needs strong leadership, communication, and organizational skills to oversee daily hotel functions. They should have knowledge of hospitality management, customer service, and familiarity with hotel management software. Problem-solving abilities and the capacity to manage staff and budgets are also essential.

How much is the salary of an operations manager?

The salary of a Hotel Operations Manager typically ranges from $50,000 to $90,000 annually, depending on experience, location, and the size of the hotel. Many managers also receive bonuses and benefits based on performance and hotel profitability.
More about Hotel Operations Manager jobs
What job categories do people searching Hotel Operations Manager jobs in Santa Rosa, CA look for? The top searched job categories for Hotel Operations Manager jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Hotel Operations Manager jobs? Cities near Santa Rosa, CA with the most Hotel Operations Manager job openings:
Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in Santa Rosa, CA as of July 2026, with employment types broken down into 1% As Needed, 64% Full Time, 32% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $60,181 per year, or $28.9 per hour.

Managing Director - Napa Hotel

Napa First Street

Napa, CA • On-site

$325K - $370K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Overview
Are you ready to help shape the future of travel and hospitality? CoralTree is seeking a Managing Director to join our team at Napa First Street Hotel located in downtown Napa, CA. As the Managing Director, you will oversee all aspects of the hotel's operation, from sales and marketing to engineering and human resources. You will lead the property's executive committee, drive operational excellence and set the tone for an integrated hospitality experience that consistently delivers distinctive and memorable service. We're looking for someone who shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with the community.
About the Property:
Opening in Summer 2027, Napa First Street Hotel will boast 239 thoughtfully designed luxury guest rooms and suites. The property will include celebrity chef restaurants, a full-service spa, and a rooftop bar. Located in downtown Napa, the hotel offers access to a walkable destination that combines historic charm with modern luxury. It is surrounded by bustling tasting rooms, chef-driven restaurants, and diverse architecture, serving as a lively hub for foodies, wine lovers, and those seeking boutique shopping, art installations, and live music. A destination in itself, allowing visitors to taste without driving to wineries.
Responsibilities
  • Champion the property's operational excellence and financial performance, driving revenue growth and profitability in alignment with the annual business plan and commitment to deliver exceptional owner returns.
  • Lead the property's market positioning with bold, innovative strategies that showcase property's unique offerings, differentiating the property from competitors while strengthening its presence in local, regional, and national markets.
  • Develop and execute strategic and tactical plans to achieve precise forecasting projections; proactively adjust business strategies to protect profit integrity and optimize performance.
  • Deliver best-in-class guest and team member experiences, consistently exceeding service expectations while upholding CoralTree Hospitality's high standards of hospitality and genuine care.
  • Serve as the face of property within the community and the broader hospitality industry, fostering strategic partnerships and representing the property with professionalism and authenticity.
  • Ensure a safe and secure resort environment by implementing and upholding policies that prioritize the health, safety, and well-being of guests, team members, and stakeholders.
  • Inspire, attract, and retain top-tier talent, cultivating a high-performance culture that prioritizes career growth, continuous learning, and leadership development in line with CoralTree Hospitality's values.
  • Embed a guest-centric culture that consistently delivers exceptional service and ensures every interaction reflects the property's atmosphere of luxury hospitality.
  • Align owner, company, property, and individual goals to create unified objectives that drive collective success and measurable outcomes.
  • Leverage deep financial acumen, including expertise in income statements, balance sheets, cash flow, and internal controls to ensure accurate financial reporting and operational transparency.

Qualifications
  • At least 15 years of hotel operations experience in a leadership position.
  • Degree in Business Administration, Hotel & Restaurant Management, or similar, preferred.
  • Marriott Brand Experience Preferred.
  • Luxury Hotel Opening Experience Preferred.
  • Robust background in luxury hospitality - wine country a plus.
  • Proven Leadership of luxury F&B operations; including restaurants, bars, banquets & catering, and in-room dining. Driving exceptional guest experiences alongside strong financial performance.
  • Experience with partner restaurant groups; serving as a strategic liaison to optimize performance and elevate overall dining guest experiences.

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:
  • Group medical, dental, vision, life, and disability benefits,
  • Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
  • An employee assistance program
  • Paid time off/sick time
  • Participation in a 401(k) plan with a company match
  • Team member free room night program

Salary range: $325,000 - $370,000/yr. + 35% bonus potential
Location: First Street, Downtown Napa. CA
This job posting will be open through 6/15/2026 or until the position has been filled.
Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

Apply