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Hotel Operations Manager Jobs in Milwaukee, WI (NOW HIRING)

You will manage hotel operations, address guest concerns, and ensure a safe, seamless, and memorable experience for both guests and team members. Built in 1893, The Pfister Hotel in Milwaukee has ...

Night Manager

Milwaukee, WI · On-site

$60K - $68K/yr

You will manage hotel operations, address guest concerns, and ensure a safe, seamless, and memorable experience for both guests and team members. Built in 1893, The Pfister Hotel in Milwaukee has ...

Night Manager

Milwaukee, WI · On-site

$60K - $68K/yr

You will manage hotel operations, address guest concerns, and ensure a safe, seamless, and memorable experience for both guests and team members. Built in 1893, The Pfister Hotel in Milwaukee has ...

You will manage hotel operations, address guest concerns, and ensure a safe, seamless, and memorable experience for both guests and team members. Built in 1893, The Pfister Hotel in Milwaukee has ...

BCI Operations Manager SUMMARY: The BCI Operations Manager oversees all aspects of Bear Country ... Hotel Effectiveness scheduling: Making sure schedules are out on time and staff is aware of their ...

Night Manager

Milwaukee, WI · On-site

$60K - $68K/yr

You will manage hotel operations, address guest concerns, and ensure a safe, seamless, and memorable experience for both guests and team members. Built in 1893, The Pfister Hotel in Milwaukee has ...

The Operations Manager will drive operational excellence, support business growth and profitability ... Generous friends-and-family discounts at many of our hotels and resorts What will you do? * Oversee ...

Night Manager

Milwaukee, WI · On-site

$60K - $68K/yr

You will manage hotel operations, address guest concerns, and ensure a safe, seamless, and memorable experience for both guests and team members. Built in 1893, The Pfister Hotel in Milwaukee has ...

Night Manager

Milwaukee, WI · On-site

$60K - $68K/yr

You will manage hotel operations, address guest concerns, and ensure a safe, seamless, and memorable experience for both guests and team members. Built in 1893, The Pfister Hotel in Milwaukee has ...

JOB SUMMARY The General Manager will lead the successful operation and administration of all hotel departments, including: Front Office, Housekeeping, Food and Beverage, Banquets, Sales & Marketing ...

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Hotel Operations Manager information

See Milwaukee, WI salary details

$29.6K

$54.2K

$91.6K

How much do hotel operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for hotel operations manager in Milwaukee, WI is $54,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $62,600.00 per year, depending on experience, location, and employer.

What does a hotel operations manager do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What is operations management in hotels?

Operations management in hotels involves overseeing daily activities to ensure smooth functioning of services such as front desk, housekeeping, maintenance, and food service. Hotel operations managers coordinate staff, manage budgets, and implement procedures to enhance guest experience and operational efficiency.

What are the most commonly searched types of Hotel Operations jobs in Milwaukee, WI?

The most popular types of Hotel Operations jobs in Milwaukee, WI are:

What are popular job titles related to Hotel Operations Manager jobs in Milwaukee, WI?

For Hotel Operations Manager jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Hotel Operations Manager jobs in Milwaukee, WI look for?

The top searched job categories for Hotel Operations Manager jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Hotel Operations Manager jobs?

Cities near Milwaukee, WI with the most Hotel Operations Manager job openings:

Infographic showing various Hotel Operations Manager job openings in Milwaukee, WI as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,231 per year, or $26.1 per hour.

Operations Manager, Hotel Metro

Coury Hospitality, LLC

Milwaukee, WI • On-site

Full-time

Re-posted 11 days ago


Coury Hospitality rating

6.1

Company rating: 6.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

Why Work at Hotel Metro?
At Hotel Metro, Autograph Collection, we redefine boutique luxury in downtown Milwaukee, blending historic charm with modern sophistication. Our modern Art Deco-inspired hotel features 63 stylish guest rooms, an inviting rooftop lounge, and a commitment to exceptional service and attention to detail. Curators at Hotel Metro thrive in an elegant, guest-focused environment, where hospitality meets personalized, memorable experiences.
The Operations Manager is responsible for overseeing the day-to-day operations of the property to ensure efficient performance across all departments. This role supports department leaders, monitors service standards, and ensures smooth coordination between teams to deliver exceptional guest experiences.
PRIMARY JOB DUTIES:
  • Oversee daily operations across multiple departments including Rooms Division, Food & Beverage, Events, and Facilities.

  • Ensure all departments operate efficiently and maintain high service standards.

  • Monitor daily activity to identify operational challenges and implement solutions.

  • Ensure guests receive exceptional service throughout their stay.

  • Respond to guest concerns or operational issues promptly and professionally.

  • Monitor guest satisfaction and support service improvement initiatives.

  • Support department managers and supervisors in leading their teams.

  • Assist with staff training, performance monitoring, and operational guidance.

  • Promote a culture of professionalism, teamwork, and service excellence.

  • Ensure clear communication between departments including Front Office, Housekeeping, Food & Beverage, Engineering, and Security.

  • Coordinate operational needs for large events, group bookings, and high occupancy periods.

  • Support department leaders in resolving operational challenges.

  • Monitor operational processes and identify opportunities to improve workflow and efficiency.

  • Support implementation of policies, procedures, and operational standards.

  • Assist leadership in meeting departmental goals and performance targets.

  • Ensure compliance with health, safety, and operational regulations.

  • Support risk management and workplace safety initiatives.

  • Assist with maintaining quality assurance standards across departments.

  • Assist with operational reporting and performance monitoring.

  • Maintain communication with executive leadership regarding operational performance.

  • Support documentation and implementation of operational procedures.

Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.
KNOWLEDGE, SKILLS AND ABILITIES:
  • Bachelor's degree in hospitality management, Business Administration, or related field preferred.

  • 4-6 years of hospitality or hotel operations experience.

  • Prior supervisory or management experience preferred.

  • Strong leadership, communication, and problem-solving skills.

  • Knowledge of hotel operations including Rooms Division and Food & Beverage preferred.

PHYSICAL DEMANDS:
  • Ability to stand or walk for extended periods while overseeing operations.

  • Ability to lift up to 30 pounds occasionally.

  • Ability to work flexible hours including evenings, weekends, and holidays depending on operational needs.

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