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Hotel Operations Manager Jobs in Jackson, MS (NOW HIRING)

Crescent

Spa Supervisor

Jackson, MS · On-site

$36K - $48K/yr

Maintain complete knowledge of all hotel features, services, and hours of operation, all spa ... Manager. 9. Maximize net operating income and owner's equity through sales generation and cost ...

IHG Hotels & Resorts

Night Auditor

Flowood, MS · On-site

$12.50 - $16.75/hr

... operations running smoothly. MUST be able to work the Night Audit shift, which is from 11:00 PM to ... Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other ...

Crescent

Housekeeping Supervisor

Jackson, MS · On-site

... managed properties in North America for you & your family members. * Hotel Room Discounts at ... As a Housekeeping Supervisor, you will supervise the operations of the housekeeping staff promoting ...

Crescent Hotels & Resorts LLC

AM/PM Host

Jackson, MS

$12.25 - $15.25/hr

... managed properties in North America for you & your family members. * Hotel Room Discounts at ... operation of the dining room to ensure guest satisfaction. ESSENTIAL JOB FUNCTIONS: * Meet and ...

Urban Air Adventure Park

Assistant Manager

Jackson, MS · On-site

Responsible for all aspects of the operation including entertainment, food, beverage, attractions ... Experience in hospitality is a MUST (Theme Parks, Family Entertainment Centers, Hotels, Resorts ...

Extra Space

Assistant Store Manager

Ridgeland, MS · On-site

The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more ... Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

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Hotel Operations Manager information

See Jackson, MS salary details

$26.1K

$48K

$81K

How much do hotel operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for hotel operations manager in Jackson, MS is $47,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $55,300.00 per year, depending on experience, location, and employer.

What does a hotel operations manager do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What is operations management in hotels?

Operations management in hotels involves overseeing daily activities to ensure smooth functioning of services such as front desk, housekeeping, maintenance, and food service. Hotel operations managers coordinate staff, manage budgets, and implement procedures to enhance guest experience and operational efficiency.
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Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in Jackson, MS as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $47,966 per year, or $23.1 per hour.

Housekeeping Supervisor

Crescent Hotels & Resorts LLC

Jackson, MS • On-site

Full-time

Posted 16 days ago

Job description

Find the right balance of inspiration and wellness in the heart of Mississippi’s capital city at The Westin Jackson. Our hotel in downtown Jackson, MS boasts a prime location within walking distance of the Mississippi Museum of Art, Federal Courthouse, Planetarium and the historic music and arts theatre, Thalia Mara Hall. Our convenient location makes us a favorite for business and leisure travelers alike, with The Jackson Convention Complex and Mississippi Coliseum just moments away.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright

We are looking for our next great team member to join us on our Rooms Department team. We are committed to providing you with:

  • Highly competitive wages.
  • Exceptional health benefits plan for eligible associates & your family members.
  • 401K matching program for eligible associates.
  • Discounts with our Crescent managed properties in North America for you & your family members.
  • Hotel Room Discounts at Marriott branded properties worldwide.
  • Free Meals
  • Free Parking

What will I be doing?

As a Housekeeping Supervisor, you will supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Supervise the housekeeping staff, providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
  • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
  • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
  • Issue supplies/goods to staff at the beginning of shift to control inventory and ensure proper supplies are available while controlling expenses.
  • Respond to guest requests, concerns and problems to ensure guest satisfaction.
  • Log items into Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
  • Implement emergency training procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.