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Hotel Operations Manager Jobs in Gilbert, AZ (NOW HIRING)

General Manager-AZ

Phoenix, AZ · On-site

$72K - $82K/yr

Strong leadership skills with experience managing hotel teams and daily operations * Knowledge of budgeting, labor management, revenue performance, and guest service standards Responsibilities:

JOB SUMMARY Supports the successful execution of all operations in the hotel operations departments ... OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ...

Operations Manager

Scottsdale, AZ · On-site

$25.77 - $29.33/hr

JOB SUMMARY Supports the successful execution of all operations in the hotel operations departments ... OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ...

JOB SUMMARY Supports the successful execution of all operations in the hotel operations departments ... OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ...

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and ... It's what inspired us to create the first hotel designed specifically for business travelers, and ...

Operations Manager (NE)

Tempe, AZ · On-site

$26.92 - $34.62/hr

JOB SUMMARY Supports the successful execution of all operations in the hotel operations departments ... OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ...

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Hotel Operations Manager information

See Gilbert, AZ salary details

$29.9K

$54.9K

$92.7K

How much do hotel operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for hotel operations manager in Gilbert, AZ is $54,868.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $63,300.00 per year, depending on experience, location, and employer.

What does a hotel operations manager do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What is operations management in hotels?

Operations management in hotels involves overseeing daily activities to ensure smooth functioning of services such as front desk, housekeeping, maintenance, and food service. Hotel operations managers coordinate staff, manage budgets, and implement procedures to enhance guest experience and operational efficiency.

What are the most commonly searched types of Hotel Operations jobs in Gilbert, AZ?

The most popular types of Hotel Operations jobs in Gilbert, AZ are:

What are popular job titles related to Hotel Operations Manager jobs in Gilbert, AZ?

For Hotel Operations Manager jobs in Gilbert, AZ, the most frequently searched job titles are:

What job categories do people searching Hotel Operations Manager jobs in Gilbert, AZ look for?

The top searched job categories for Hotel Operations Manager jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Hotel Operations Manager jobs?

Cities near Gilbert, AZ with the most Hotel Operations Manager job openings:

Infographic showing various Hotel Operations Manager job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $54,868 per year, or $26.4 per hour.

General Manager - Home2 Suites by Hilton Phoenix Airport South

Ignite Hotels

Phoenix, AZ • On-site

$80K - $95K/yr

Full-time

Medical, PTO

Posted 4 days ago


Job description

General Manager

This hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined operations with genuine hospitality, emphasizing teamwork, accountability, and delivering memorable guest experiences across its portfolio.

About the Role

The General Manager is responsible for overall leadership and performance of the hotel—driving exceptional guest experiences, strong financial results, and high operational standards. This role leads the management team, supports staff development, and represents the property in the community.

Essential Functions

  • Lead hotel operations to achieve guest satisfaction, revenue, and cost-control goals.

  • Prepare and manage the annual operating budget; monitor P&L performance and operational KPIs.

  • Oversee expense control and departmental performance management.

  • Develop and submit quarterly operating plans with measurable action items.

  • Maintain brand, product, and service standards across all departments.

  • Conduct weekly leadership and staff meetings; set clear expectations and follow-through.

  • Coach department leaders on procedures, service standards, goal setting, and daily operations.

  • Inspect guest rooms, public areas, and grounds for cleanliness and appearance.

  • Directly supervise department leaders and maintain authority to hire, discipline, and recommend termination of employees, consistent with Company policy.

  • Assist with transportation needs when a dedicated Transportation Agent is unavailable (if applicable).

  • Perform other duties as assigned to support hotel operations and guest experience.

This description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change based on business needs. Employees are expected to maintain professional conduct and uphold company standards of service and integrity at all times.

Qualifications

Experience

  • Minimum 3–5 years of hotel leadership experience; prior General Manager or Assistant GM experience preferred.

  • Proven experience managing budgets, P&L, and operational KPIs.

Education

  • Bachelor’s degree in Hospitality Management, Business, or related field preferred (or equivalent experience).

Skills & Abilities

  • Strong leadership, coaching, and team development skills.

  • Excellent guest recovery and conflict-resolution abilities.

  • Highly organized with strong multitasking and prioritization skills.

  • Proficient in Microsoft Office (Excel, Word, PowerPoint) and scheduling/email systems; PMS experience a plus.

  • Demonstrates integrity, professionalism, and sound judgment.

  • Strong communication skills; comfortable presenting in public forums.

Availability

  • Scheduling may include evenings, weekends, and holidays based on operational needs.

Physical Requirements

  • Ability to walk the property, inspect guestrooms and public areas, climb stairs, and lift up to 50 pounds as needed.

Work Environment

This position operates in a hotel environment with frequent guest interaction and a fast-paced operational setting. Noise levels, temperature, and activity levels may vary by department and business demands.

Reports To: Area Operations Manager or other designated Company leadership

Employment & Equal Opportunity

Employment is governed by applicable state and federal law.

Benefits for eligible employees may include health insurance coverage and paid time off. Certain positions may also be eligible for additional compensation consistent with Company policy and applicable law.

Employment may be contingent upon successful completion of background screening and/or drug testing consistent with applicable federal, state, and local law.

The employing entity for this position is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to legally protected status.