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Hotel Manager Jobs in Rochester Hills, MI (NOW HIRING)

General Manager Location: Birmingham, Michigan Property: Daxton Hotel (Luxury Boutique Hotel) Position Summary The General Manager serves as the strategic and operational leader of the hotel ...

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Hotel Manager information

See Rochester Hills, MI salary details

$30.4K

$59K

$120.6K

How much do hotel manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for hotel manager in Rochester Hills, MI is $58,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $65,400.00 per year, depending on experience, location, and employer.

What is the difference between Hotel Manager vs Front Desk Supervisor?

AspectHotel ManagerFront Desk Supervisor
CredentialsHospitality management degree, experience in hotel operationsHigh school diploma, experience in customer service and front desk roles
Work EnvironmentOversees entire hotel operations, including staff, finances, and guest satisfactionManages front desk staff, handles guest check-ins/outs, and resolves guest issues
Employer & Industry UsageHotels, resorts, hospitality companiesHotels, motels, hospitality establishments
Common Search & ComparisonHotel Manager vs Front Desk Supervisor

The Hotel Manager oversees all aspects of hotel operations, including staff management, budgeting, and guest experience. The Front Desk Supervisor focuses specifically on guest services at the front desk, managing check-ins, check-outs, and guest inquiries. While both roles require hospitality experience, the Hotel Manager has broader responsibilities and higher-level decision-making authority.

What are some common challenges a hotel manager faces during peak seasons, and how can they effectively address them?

During peak seasons, Hotel Managers often encounter challenges such as high guest volumes, overbookings, staff shortages, and increased guest expectations. Successfully managing these challenges requires efficient scheduling, proactive communication with staff, and implementing robust reservation systems to minimize errors. Additionally, fostering a collaborative team environment and providing ongoing training helps staff handle the increased workload, ensuring consistently high service standards even during the busiest times.

What are the key skills and qualifications needed to thrive as a hotel manager, and why are they important?

To thrive as a Hotel Manager, you need strong leadership, organizational, and financial management skills, typically supported by a degree in hospitality management or related fields. Familiarity with property management systems (PMS), booking platforms, and budgeting software is essential. Outstanding interpersonal skills, conflict resolution, and the ability to motivate teams set exceptional hotel managers apart. These skills ensure smooth operations, high guest satisfaction, and sustained business success in the competitive hospitality industry.

What is a hotel manager?

A hotel manager oversees operations of a hotel, either individually or as part of a management team. As a hotel manager, your responsibilities and duties include providing excellent customer service to your guests, organizing employee schedules, and ensuring events at the hotel run smoothly. You also supervise the upkeep of hotel facilities and generate administrative reports for senior management or hotel owners.

How much do you get paid as a hotel manager?

Hotel managers typically earn a median annual salary of around $55,000 to $70,000, with higher earnings possible in luxury or high-demand locations. Salaries can vary based on experience, location, hotel size, and the level of responsibility involved.

What does a hotel manager do?

A Hotel Manager oversees the daily operations of a hotel, ensuring guests have a positive experience and the business runs smoothly. Their responsibilities include managing staff, handling budgets, supervising housekeeping and maintenance, and addressing guest concerns. They also develop marketing strategies, monitor financial performance, and ensure compliance with health and safety regulations. Effective Hotel Managers possess strong leadership, communication, and problem-solving skills to maintain high standards and profitability.

Is a hotel manager a good career?

A hotel manager oversees hotel operations, staff, and guest services, requiring strong leadership, communication, and organizational skills. The role offers opportunities for advancement and can be rewarding for those interested in the hospitality industry, but it often involves long hours and high responsibility. Career growth depends on experience, education, and the size of the establishment.
What are the most commonly searched types of Hotel jobs in Rochester Hills, MI? The most popular types of Hotel jobs in Rochester Hills, MI are:
What job categories do people searching Hotel Manager jobs in Rochester Hills, MI look for? The top searched job categories for Hotel Manager jobs in Rochester Hills, MI are:
What cities near Rochester Hills, MI are hiring for Hotel Manager jobs? Cities near Rochester Hills, MI with the most Hotel Manager job openings:
Infographic showing various Hotel Manager job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $58,971 per year, or $28.4 per hour.

Hotel Front Office Supervisor

Four Points by Sheraton

Novi, MI • On-site

$17 - $19/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Four Points by Sheraton rating

4.9

Company rating: 4.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

A Hotel Front Office Supervisor oversees the daily operations of the front desk, ensuring excellent guest service, efficient staff performance, and smooth hotel operations.
Hotel Front Office Supervisor Job Description
Job Title: Front Office Supervisor
Reports To: Front Office Manager / Hotel Manager
Job Summary:
The Front Office Supervisor is responsible for supervising front desk staff, ensuring exceptional guest experiences, handling guest concerns, and maintaining efficient front office operations. This role requires strong leadership, communication, and problem-solving skills.
Key Responsibilities
  •  Supervise and support front desk associates during assigned shifts. 
  •  Welcome guests and ensure a positive check-in and check-out experience. 
  •  Handle guest complaints and resolve issues promptly and professionally. 
  •  Coordinate room assignments and monitor room availability. 
  •  Ensure accurate reservations, billing, and payment processing. 
  •  Train, coach, and evaluate front desk team members. 
  •  Prepare daily reports, shift handovers, and cash reconciliation. 
  •  Maintain hotel policies, procedures, and service standards. 
  •  Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction. 
  •  Monitor lobby appearance and ensure a clean, welcoming environment. 
  •  Assist with scheduling and staff coverage when needed. 
  •  Respond to emergencies and follow hotel safety and security procedures. 
Qualifications
  •  High school diploma or equivalent (associate's or bachelor's degree in Hospitality Management preferred). 
  •  2–3 years of hotel front office experience, with supervisory experience preferred. 
  •  Proficiency in hotel property management systems (PMS) such as Opera, OnQ, or similar. 
  •  Strong customer service and leadership skills. 
  •  Excellent communication and interpersonal abilities. 
  •  Ability to work flexible schedules, including evenings, weekends, and holidays. 
Skills
  •  Leadership and team management 
  •  Customer service excellence 
  •  Conflict resolution 
  •  Time management 
  •  Problem-solving 
  •  Cash handling and billing accuracy 
  •  Computer proficiency (MS Office and hotel management software) 
  •  Multitasking in a fast-paced environment 
Working Conditions
  •  Standing for extended periods. 
  •  Working rotating shifts, weekends, and holidays. 
  •  Interacting with guests, vendors, and hotel staff in a fast-paced environment. 
This position plays a critical role in ensuring smooth front office operations while delivering outstanding hospitality and creating a positive guest experience.

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