Cruise & Excursions Director American Cruise Lines, the largest USA flagged cruise line in the ... The Cruise & Excursions Director reports to the Hotel General Manager. At American Cruise Lines, we ...
Cruise & Excursions Director American Cruise Lines, the largest USA flagged cruise line in the ... The Cruise & Excursions Director reports to the Hotel General Manager. At American Cruise Lines, we ...
Move In Coordinator
Alexandria, VA · On-site
$19.50 - $26.25/hr
We welcome candidates from the retirement living, hotel, and real estate industries. KEY RESPONSIBILITIES * Assist the Community Relations Director in implementing plans to acquire and manage leads ...
Quick apply
Move In Coordinator
Alexandria, VA · On-site
$19.50 - $26.25/hr
We welcome candidates from the retirement living, hotel, and real estate industries. KEY RESPONSIBILITIES * Assist the Community Relations Director in implementing plans to acquire and manage leads ...
Housekeeping Lead Supervisor
Woodford, VA · On-site
$20 - $24/hr
Previous work experience in a hotel or resort with 500+ rooms is required. * Previous supervisory ... USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and ...
Housekeeping Lead Supervisor
Woodford, VA · On-site
$20 - $24/hr
Previous work experience in a hotel or resort with 500+ rooms is required. * Previous supervisory ... USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and ...
Marketing Manager
Woodford, VA · On-site
$55K - $75K/yr
At least 1 year of experience in a hotel/resort or related field preferred. * Public speaking ... USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and ...
Marketing Manager
Woodford, VA · On-site
$55K - $75K/yr
At least 1 year of experience in a hotel/resort or related field preferred. * Public speaking ... USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and ...
Resort - Catering Director
Woodford, VA · On-site
$80K - $95K/yr
Five years of Hotel Catering, Conference Services, or Sales Management experience preferred in a ... USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and ...
Resort - Catering Director
Woodford, VA · On-site
$80K - $95K/yr
Five years of Hotel Catering, Conference Services, or Sales Management experience preferred in a ... USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and ...
Catering Sales Manager
Woodford, VA · On-site
$60K - $70K/yr
Two years of hotel catering/event sales experience. * Experience and proven success in developing ... USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and ...
Catering Sales Manager
Woodford, VA · On-site
$60K - $70K/yr
Two years of hotel catering/event sales experience. * Experience and proven success in developing ... USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and ...
Housekeeping Manager
Woodford, VA · On-site
$50K - $70K/yr
Previous experience in a resort, hotel, or high-volume hospitality environment is strongly ... USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and ...
Housekeeping Manager
Woodford, VA · On-site
$50K - $70K/yr
Previous experience in a resort, hotel, or high-volume hospitality environment is strongly ... USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and ...
Cruise Director
Mount Vernon, VA · On-site
Cruise Director American Cruise Lines, the largest USA flagged cruise line in the United States, is ... The Cruise Director reports to the Hotel Manager. At American Cruise Lines, we are driven by our ...
Cruise Director
Mount Vernon, VA · On-site
Cruise Director American Cruise Lines, the largest USA flagged cruise line in the United States, is ... The Cruise Director reports to the Hotel Manager. At American Cruise Lines, we are driven by our ...
Cruise Director American Cruise Lines, the largest USA flagged cruise line in the United States, is ... The Cruise Director reports to the Hotel Manager. At American Cruise Lines, we are driven by our ...
Cruise Director American Cruise Lines, the largest USA flagged cruise line in the United States, is ... The Cruise Director reports to the Hotel Manager. At American Cruise Lines, we are driven by our ...
Guest Services 3rd Shift Supervisor
Woodford, VA · On-site
$18 - $20/hr
College course in hotel/motel management is helpful. * Bilingual in English and Spanish is helpful ... USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and ...
Guest Services 3rd Shift Supervisor
Woodford, VA · On-site
$18 - $20/hr
College course in hotel/motel management is helpful. * Bilingual in English and Spanish is helpful ... USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and ...
Laundry Assistant Manager
Woodford, VA · On-site
$22 - $24/hr
... in a large hotel/resort, convention center, amusement park, or related industry. * Must have a ... USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and ...
Laundry Assistant Manager
Woodford, VA · On-site
$22 - $24/hr
... in a large hotel/resort, convention center, amusement park, or related industry. * Must have a ... USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and ...
... Water Country USA. As part of Westgate Resorts, recognized by U.S. News as one of the Best ... in commercial establishments such as Hotels and Timeshare and restaurants, by performing the ...
... Water Country USA. As part of Westgate Resorts, recognized by U.S. News as one of the Best ... in commercial establishments such as Hotels and Timeshare and restaurants, by performing the ...
Banquet Manager
Woodford, VA · On-site
$60K - $70K/yr
Experience working in a resort/hotel/conference center with at least 75,000 square feet of meeting ... USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and ...
Banquet Manager
Woodford, VA · On-site
$60K - $70K/yr
Experience working in a resort/hotel/conference center with at least 75,000 square feet of meeting ... USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and ...
Executive Assistant
Woodford, VA · On-site
$22 - $25/hr
... experience in a corporate, hotel, resort, or business setting. * Ability to understand and ... USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and ...
Executive Assistant
Woodford, VA · On-site
$22 - $25/hr
... experience in a corporate, hotel, resort, or business setting. * Ability to understand and ... USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and ...
Housekeeper
Williamsburg, VA · On-site
$17/hr
... Water Country USA. As part of Westgate Resorts, recognized by U.S. News as one of the Best ... in commercial establishments such as Hotels and Timeshare and restaurants, by performing the ...
Housekeeper
Williamsburg, VA · On-site
$17/hr
... Water Country USA. As part of Westgate Resorts, recognized by U.S. News as one of the Best ... in commercial establishments such as Hotels and Timeshare and restaurants, by performing the ...
Housekeeper
Williamsburg, VA · On-site
... Water Country USA. As part of Westgate Resorts, recognized by U.S. News as one of the Best ... in commercial establishments such as Hotels and Timeshare and restaurants, by performing the ...
Quick apply
Housekeeper
Williamsburg, VA · On-site
... Water Country USA. As part of Westgate Resorts, recognized by U.S. News as one of the Best ... in commercial establishments such as Hotels and Timeshare and restaurants, by performing the ...
PartTime Guest Services Representative
Roanoke, VA · On-site
$13.25 - $16.25/hr
... USA , we provide hospitality management services across all aspects of hotel management and ... COMMUNITY - Creators of a collaborative community invested in growth. * HUMBLE - Humble ...
PartTime Guest Services Representative
Roanoke, VA · On-site
$13.25 - $16.25/hr
... USA , we provide hospitality management services across all aspects of hotel management and ... COMMUNITY - Creators of a collaborative community invested in growth. * HUMBLE - Humble ...
CDL A Driver
Richmond, VA · On-site
Veolia in North America is the top-ranked environmental company in the United States for three ... This position requires up to 4 overnights per week (with paid hotel expenses and nightly per diem)
Quick apply
CDL A Driver
Richmond, VA · On-site
Veolia in North America is the top-ranked environmental company in the United States for three ... This position requires up to 4 overnights per week (with paid hotel expenses and nightly per diem)
CDL A Driver
Richmond, VA · On-site
Veolia in North America is the top-ranked environmental company in the United States for three ... This position requires up to 4 overnights per week (with paid hotel expenses and nightly per diem)
Quick apply
CDL A Driver
Richmond, VA · On-site
Veolia in North America is the top-ranked environmental company in the United States for three ... This position requires up to 4 overnights per week (with paid hotel expenses and nightly per diem)
VIP Guest Service Agent - Emerald Lounge
Spotsylvania, VA · On-site
$15/hr
A background consisting of 1 year of previous Front Desk or Guest Services experience in a hotel ... USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and ...
VIP Guest Service Agent - Emerald Lounge
Spotsylvania, VA · On-site
$15/hr
A background consisting of 1 year of previous Front Desk or Guest Services experience in a hotel ... USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and ...
Hotel In Usa information
What does a hotel do in the USA?
What are some common challenges faced by hotel staff in the USA, and how can they be managed effectively?
What are the key skills and qualifications needed to thrive as a hotel manager in the USA, and why are they important?
What is the difference between Hotel In Usa vs Housekeeper?
| Aspect | Hotel In Usa | Housekeeper |
|---|---|---|
| Credentials | High school diploma or equivalent; hospitality certifications | High school diploma or equivalent; cleaning certifications optional |
| Work Environment | Hotels, resorts, hospitality industry | Hotels, private residences, cleaning services |
| Employer & Industry Usage | Hotels and hospitality companies | Hotels, cleaning companies, private clients |
| Search & Comparison Intent | Looking for hotel-related roles in the USA | Searching for cleaning or housekeeping jobs in hotels |
Hotel In Usa typically refers to roles within the hospitality industry involving hotel operations, management, or guest services. Housekeeper specifically focuses on cleaning and maintaining guest rooms or facilities. While both roles are essential in hotels, Hotel In Usa encompasses a broader range of responsibilities beyond housekeeping.
What are popular job titles related to Hotel In Usa jobs in Virginia?
For Hotel In Usa jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Hotel In Usa jobs in Virginia look for?
The top searched job categories for Hotel In Usa jobs in Virginia are:
What cities in Virginia are hiring for Hotel In Usa jobs?
Cities in Virginia with the most Hotel In Usa job openings:
Full-time
Medical, Dental, Vision, Retirement
Re-posted 13 days ago
Job description
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Cruise & Excursions Directors to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Cruise & Excursions Director is a hybrid role responsible for engaging guests both on board and ashore. On board, the Cruise & Excursions Director is the most visible advocate for guests and is responsible for creating a fun atmosphere while always engaging guests through a series of activities, shows, events, presentations, communications and socializing throughout the cruise. Ashore, the Cruise & Excursions Director engages guests in each destination through a series of shoreside excursions, explorations and adventures while managing all shore excursions and transfer operations, external vendor/operator communications, premium excursion upselling and inventory management.
This role has the highest level of guest interaction and can be very demanding, with long hours. The role requires an energetic and creative person with extraordinarily polished presentation skills, a collaborative team spirit and a passion for guest satisfaction. The Cruise & Excursions Director reports to the Hotel General Manager.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities
- Schedule and execute engaging entertainment, enrichment and activity programs that enhance and elevate the guest experience.
- Create the Ship to Shore.
- Effectively communicate to guests via the shipboard daily program, stage, public address system and one-on-one interaction and socialization.
- Be extraordinarily well-versed in the cruising region, ports of call and excursions offered.
- Confirm and adjust, as necessary, all shore excursions, explorations, adventures and transfers.
- Greet guests as they depart for and return from shore excursions.
- Accompany guests on daily excursions as a company representative and brand ambassador.
- Coordinate, communicate and confirm all logistics with vendors, coach companies, guides, ground operators and entertainers to ensure timely and smooth service.
- Accommodate guest requests, including highly personalized ones such as kayaking, golf tee times, and private transportation arrangements.
- Socialize with guests at every opportunity including, but not limited to, mealtimes and cocktail hour.
- Make daily midday announcement/update; make every effort to make all PA announcements as the "voice" of the cruise.
- Present a detailed Officer's Introduction and Excursions Briefing to guests at the beginning of every cruise.
- Assist in the delivery of the Safety Briefing with the Captain.
- Ensure lounges are prepared for activities, events, presentations and shows (lounge configuration, stage set-up, background music, A/V requirements, etc.).
- Meet and greet step-on entertainers when they join the ship; conduct sound check and inspect stage set-up.
- Oversee excursion inventory and invoicing system; be fully responsible and accountable for system hardware.
- Manage launch boat operations with the Mate.
- Purchase morning newspapers in port each day.
- Oversee, manage inventory and display port information collateral for guests; coordinate with local CVBs to obtain and refresh maps, brochures and other port-/region-specific materials of interest to guests.
- Ensure that approved background music is playing in lounges before and after each activity, presentation and show.
- Create and update bulletin board daily.
- Coordinate weekly office inventory.
- Prepare folders and materials for turnaround day.
- Inform crew members of daily excursion offerings.
- Monitor and evaluate performance of vendors, coach companies, guides, ground operators, motor coaches, entertainers and guest speakers, providing immediate course corrections when necessary.
- Oversee company representation at pre-cruise hotels on turnaround day (when applicable).
- Meet with Guest Speakers, Guest Instructors and Resident Entertainers at the start of every cruise to review scheduling.
- Promote on board sales and brand loyalty program.
- Communicate and report regularly to the Home Office as to the status of the cruise, excursion counts, guest issues and recovery, entertainment, enrichment and activities.
- Perform other reasonable duties as assigned by the Hotel General Manager.
- Perform bartending duties as needed with other management personnel.
Qualifications:
- Bachelor's Degree in hospitality, tourism, or event management is preferred.
- Proficiency in Microsoft Office Suite applications.
- Enthusiasm, confidence, and a can-do attitude.
- Strong public speaking skills.
- Strong social skills.
- Strong critical thinking skills.
- Strong sense of production and presentation.
- Basic knowledge of audio/visual equipment required.
- Excellent time management and attention to detail.
- Strong knowledge of U.S. Geography preferred.
- Transportation Worker Identification Credential (TWIC).
- Ability to perform the essential functions of the job with or without accommodation.
Attributes for Success:
- Ability to engage guests throughout each cruise.
- Superior time management.
- Ability to manage and solve problems.
- Sense of urgency in all guest, crew, and home office requests.
- Positive attitude and receptive to continuous performance feedback.
Work Schedule:
- 7 days per week while onboard the ship.
- 6 to 8 weeks working and living onboard the ship / 1 to 2 weeks off.
- This is a full-time, exempt position.
Essential Functions:
- Ships experience forces from wind, waves, and currents, prompting them to exhibit six distinct motions known as ship motions. The six motions are surge, sway, heave, roll, pitch, and yaw. This position requires the ability to live and satisfactorily perform job duties in an environment that is subject to constant motion.
- Ability to work around 12 hours per day.
- Ability to assist in the event of an on-board emergency by quickly climbing up a ladder, opening, and passing through a 20" diameter hatch.
- Ability to stand for your entire shift.
- Ability to frequently lift up to 20 lbs. and occasionally lift up to 50 lbs.
- Ability to frequently bend, squat and reach.
- Ability to work outside during inclement weather, staying agile, and maintaining balance over wet terrain.
- Ability to work outside with frequent and direct sun and heat exposure.
- Ability to live and work on board a vessel for extended periods of time.
- Ability to use stairs frequently.
Compensation and Benefits:
- Competitive daily rate.
- Health, dental, vision, and 401(k) with match.
- Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training.
Applicant Acknowledgment
By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.
Equal Opportunity Employer
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. American Cruise Lines bases all employment decisions on business needs, job requirements, and individual qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. This policy applies to all aspects of employment and employment decisions, including, but not limited to, hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access to benefits.
*Job sites across the nation.
This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.
About American Cruise Lines
Sourced by ZipRecruiter
Industry
Travel arrangement services
Company size
201 - 500 Employees
Headquarters location
Guilford, CT, US
Year founded
1991