Hotel General Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American ...
Hotel General Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American ...
Hotel General Manager
Portsmouth, VA · On-site
Hotel General Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American ...
Hotel General Manager
Portsmouth, VA · On-site
Hotel General Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American ...
$15/hr
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 ... You'll enjoy easy access to Colonial Williamsburg, Busch Gardens and Water Country USA, Jamestown ...
$15/hr
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 ... You'll enjoy easy access to Colonial Williamsburg, Busch Gardens and Water Country USA, Jamestown ...
Maintenance Supervisor - The Madison
Henrico, VA · On-site
$36.34 - $44.52/hr
... 2026 USA Best Workplace in USA TODAY and as a 2024 and 2025 Top 15 workplace in the Real Estate ... hotel maintenance experience at the supervisory level * Strong working knowledge and experience ...
Maintenance Supervisor - The Madison
Henrico, VA · On-site
$36.34 - $44.52/hr
... 2026 USA Best Workplace in USA TODAY and as a 2024 and 2025 Top 15 workplace in the Real Estate ... hotel maintenance experience at the supervisory level * Strong working knowledge and experience ...
Maintenance Technician III - The Madison
Henrico, VA · On-site
$23.07 - $25.53/hr
... in USA TODAY and as a 2024 and 2025 Top 15 workplace in the Real Estate Industry ! As a key member ... hotel maintenance experience * Strong knowledge and experience with HVAC systems, electrical ...
Maintenance Technician III - The Madison
Henrico, VA · On-site
$23.07 - $25.53/hr
... in USA TODAY and as a 2024 and 2025 Top 15 workplace in the Real Estate Industry ! As a key member ... hotel maintenance experience * Strong knowledge and experience with HVAC systems, electrical ...
Maintenance Supervisor - The Madison
$36.34 - $44.52/hr
... 2026 USA Best Workplace in USA TODAY and as a 2024 and 2025 Top 15 workplace in the Real Estate ... hotel maintenance experience at the supervisory level * Strong working knowledge and experience ...
Maintenance Supervisor - The Madison
$36.34 - $44.52/hr
... 2026 USA Best Workplace in USA TODAY and as a 2024 and 2025 Top 15 workplace in the Real Estate ... hotel maintenance experience at the supervisory level * Strong working knowledge and experience ...
Maintenance Supervisor - The Madison
Henrico, VA · On-site
$36.34 - $44.52/hr
... 2026 USA Best Workplace in USA TODAY and as a 2024 and 2025 Top 15 workplace in the Real Estate ... hotel maintenance experience at the supervisory level * Strong working knowledge and experience ...
Maintenance Supervisor - The Madison
Henrico, VA · On-site
$36.34 - $44.52/hr
... 2026 USA Best Workplace in USA TODAY and as a 2024 and 2025 Top 15 workplace in the Real Estate ... hotel maintenance experience at the supervisory level * Strong working knowledge and experience ...
Maintenance Supervisor - The Madison
$36.34 - $44.52/hr
... 2026 USA Best Workplace in USA TODAY and as a 2024 and 2025 Top 15 workplace in the Real Estate ... hotel maintenance experience at the supervisory level * Strong working knowledge and experience ...
Maintenance Supervisor - The Madison
$36.34 - $44.52/hr
... 2026 USA Best Workplace in USA TODAY and as a 2024 and 2025 Top 15 workplace in the Real Estate ... hotel maintenance experience at the supervisory level * Strong working knowledge and experience ...
In House Guest Service Rep
Williamsburg, VA · On-site
$13 - $15.75/hr
... Water Country USA. As part of Westgate Resorts, recognized by U.S. News?as one of the Best ... Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.
In House Guest Service Rep
Williamsburg, VA · On-site
$13 - $15.75/hr
... Water Country USA. As part of Westgate Resorts, recognized by U.S. News?as one of the Best ... Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.
In House Guest Service Rep
Williamsburg, VA · On-site
$13 - $15.75/hr
... Water Country USA. As part of Westgate Resorts, recognized by U.S. News?as one of the Best ... Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.
In House Guest Service Rep
Williamsburg, VA · On-site
$13 - $15.75/hr
... Water Country USA. As part of Westgate Resorts, recognized by U.S. News?as one of the Best ... Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.
Laundry Attendant
$13.25 - $16.25/hr
From being named among the best places to work by respected publications such as USA Today, The ... Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a ...
Laundry Attendant
$13.25 - $16.25/hr
From being named among the best places to work by respected publications such as USA Today, The ... Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a ...
Laundry Attendant
Roanoke, VA · On-site
$13.25 - $16.25/hr
From being named among the best places to work by respected publications such as USA Today, The ... Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a ...
Laundry Attendant
Roanoke, VA · On-site
$13.25 - $16.25/hr
From being named among the best places to work by respected publications such as USA Today, The ... Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a ...
Dishwasher/Steward
Roanoke, VA · On-site
$14 - $16/hr
From being named among the best places to work by respected publications such as USA Today, The ... Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a ...
Dishwasher/Steward
Roanoke, VA · On-site
$14 - $16/hr
From being named among the best places to work by respected publications such as USA Today, The ... Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a ...
Dishwasher/Steward
$14 - $16/hr
From being named among the best places to work by respected publications such as USA Today, The ... Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a ...
Dishwasher/Steward
$14 - $16/hr
From being named among the best places to work by respected publications such as USA Today, The ... Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a ...
Banquet Set Up/Breakdown
$13.25 - $16.75/hr
From being named among the best places to work by respected publications such as USA Today, The ... Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a ...
Banquet Set Up/Breakdown
$13.25 - $16.75/hr
From being named among the best places to work by respected publications such as USA Today, The ... Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a ...
Banquet Set Up/Breakdown Attendant
Roanoke, VA · On-site
$13.25 - $16.75/hr
From being named among the best places to work by respected publications such as USA Today, The ... Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a ...
Banquet Set Up/Breakdown Attendant
Roanoke, VA · On-site
$13.25 - $16.75/hr
From being named among the best places to work by respected publications such as USA Today, The ... Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a ...
Banquet Set Up/Breakdown
Roanoke, VA · On-site
$13.25 - $16.75/hr
From being named among the best places to work by respected publications such as USA Today, The ... Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a ...
Banquet Set Up/Breakdown
Roanoke, VA · On-site
$13.25 - $16.75/hr
From being named among the best places to work by respected publications such as USA Today, The ... Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a ...
From being named among the best places to work by respected publications such as USA Today, The ... Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a ...
New
From being named among the best places to work by respected publications such as USA Today, The ... Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a ...
New
Bartender
Roanoke, VA · On-site
From being named among the best places to work by respected publications such as USA Today, The ... Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a ...
Bartender
Roanoke, VA · On-site
From being named among the best places to work by respected publications such as USA Today, The ... Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a ...
Part-Time Room Inspector
$15 - $16/hr
At Hospitality America, winner of Top Workplaces USA , we provide hospitality management services ... Experience in a Room Attendant role in a hotel or similar environment preferred. * Must have ...
Quick apply
Part-Time Room Inspector
$15 - $16/hr
At Hospitality America, winner of Top Workplaces USA , we provide hospitality management services ... Experience in a Room Attendant role in a hotel or similar environment preferred. * Must have ...
Hotel In Usa information
What is the highest paying hotel job?
What does a hotel do in the USA?
How can I get a job in a hotel?
What is the difference between Hotel In Usa vs Housekeeper?
| Aspect | Hotel In Usa | Housekeeper |
|---|---|---|
| Credentials | High school diploma or equivalent; hospitality certifications | High school diploma or equivalent; cleaning certifications optional |
| Work Environment | Hotels, resorts, hospitality industry | Hotels, private residences, cleaning services |
| Employer & Industry Usage | Hotels and hospitality companies | Hotels, cleaning companies, private clients |
| Search & Comparison Intent | Looking for hotel-related roles in the USA | Searching for cleaning or housekeeping jobs in hotels |
Hotel In Usa typically refers to roles within the hospitality industry involving hotel operations, management, or guest services. Housekeeper specifically focuses on cleaning and maintaining guest rooms or facilities. While both roles are essential in hotels, Hotel In Usa encompasses a broader range of responsibilities beyond housekeeping.
Is it hard to get hired at a hotel?
What are the key skills and qualifications needed to thrive as a Hotel Manager in the USA, and why are they important?
What are some common challenges faced by hotel staff in the USA, and how can they be managed effectively?
How much do hotel workers make in the USA?
Full-time
Medical, Dental, Vision, Retirement
Posted 20 days ago
Job description
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests.
The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
Responsibilities:
- Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef amp; Guest Service Coordinator.
- Hold officers and crew accountable to American Cruise Lines’ standards.
- Comply with American Cruise Lines’ Operations Manual, service standards, and procedures.
- Responsible for assessing the management team and providing immediate corrective feedback.
- Anticipate the needs of guests and crew.
- Respond quickly to guest requests and ensure follow-up.
- Identify and resolve problems immediately and request home office support as needed.
- Ability to speak and present in front of all guests in person using a microphone.
- Management presence during meals services, cocktail hour, and onboard events.
- Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery.
- Ensure Chefs are following approved menus and recipes.
- Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline.
- Lead and direct ship officers in achieving weekly sales goals.
- Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed.
- Manage shipboard business transactions, accounting, timecards, and home office reporting.
- Responsible for managing all hotel and food inventories.
- Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely.
- Complete daily ship inspection with Mate amp; Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed.
- Create positive crew experiences.
- Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
- Perform bartending duties as needed with other management personnel.
- Other duties as assigned.
- 3+ years of hotel or food and beverage management experience.
- Bachelor’s degree in business or hospitality management is preferred.
- Proficiency in Microsoft Office Suite applications.
- Willing to live and work aboard the ship.
- Optimism and a hardworking drive to succeed.
- Cruise industry experience not required.
- Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing.
- Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances.
- Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
- Transportation Worker Identification Credential (TWIC).
- Ability to perform the essential functions of the job with or without accommodation.
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7 Days per week while onboard the ship.
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6-8 weeks working onboard / 1-2 weeks off.
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This is a full-time, exempt position.
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Ships experience forces from wind, waves, and currents, prompting them to exhibit six distinct motions known as ship motions. The six motions are surge, sway, heave, roll, pitch, and yaw. This position requires the ability to live and satisfactorily perform job duties in an environment that is subject to constant motion.
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Ability to work around 12 hours per day.
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Ability to assist in the event of an on-board emergency by quickly climbing up a ladder, opening, and passing through a 20” diameter hatch.
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Ability to stand for your entire shift.
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Ability to frequently lift up to 20 lbs. and occasionally lift up to 50 lbs.
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Ability to frequently bend, squat and reach.
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Ability to live and work on board a vessel for extended periods of time.
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Ability to use stairs frequently.
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Competitive daily rate.
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Health, dental, vision, and 401(k) with match.
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Continuous growth in the company.
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Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training.
By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. American Cruise Lines bases all employment decisions on business needs, job requirements, and individual qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. This policy applies to all aspects of employment and employment decisions, including, but not limited to, hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access to benefits.
**This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.
About American Cruise Lines
Sourced by ZipRecruiter
Industry
Travel arrangement services
Company size
201 - 500 Employees
Headquarters location
Guilford, CT, US
Year founded
1991