Guest Service Agent | HOTEL DU PONT | Wilmington, DE
Job Category: Front Desk Requisition Number: GUEST018264
Posted: May 18, 2026
Full-Time
On-site
HOTEL DU PONT Wilmington Wilmington, DE 19801, USA
Description
What You'll Do
Greet and assist guests throughout arrival and departure
Provide information on hotel services and local attractions
Handle guest requests and resolve issues professionally
Process payments, verify reservations, and maintain accuracy
Coordinate with other departments to ensure smooth service
Promote amenities to enhance the guest stay
Who You Are
Warm, polished, and passionate about hospitality
Detail-oriented with strong communication skills
Able to multitask in a fast-paced setting
Front desk experience preferred; Opera a plus
Flexible with shifts, including weekends and holidays
Why You're Here
You understand the power of first impressions and take pride in delivering exceptional service. At HOTEL DU PONT, you help create experiences guests remember long after their stay.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.