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Hotel Guest Service Associate Jobs (NOW HIRING)

Schulte Companies

Hotel Guest Service

Erie, PA · On-site

$14.50 - $18.50/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Greenville Inn and suites

Be Seen First

Hotel Guest Service Agent

Greenville, SC · On-site

$11 - $13/hr

Provide information about hotel services, amenities, and local attractions * Address guest concerns or complaints promptly and professionally * Maintain a clean and organized front desk area

Schulte Companies

Hotel Guest Service

Erie, PA · On-site

$14.50 - $18.50/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Hilton Garden Inn

Hotel Guest Service Agent

Montgomery, AL · On-site

$14.75 - $18.75/hr

Preferably 1 year experience in hotel or customer service. Computer Experience Proficiency in ... Engage every guest in conversation and recognition. * Resolve any guest issue immediately.

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Hotel Guest Service Associate information

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How much do hotel guest service associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for hotel guest service associate in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.31 per hour, depending on experience, location, and employer.

What is the role of a hotel guest service associate in a hotel?

A hotel guest service associate is responsible for assisting guests with check-in and check-out, addressing inquiries, providing information about hotel amenities and local attractions, and ensuring a positive guest experience. They often handle reservations, manage guest requests, and maintain a welcoming environment using communication and customer service skills.

What cities are hiring for Hotel Guest Service Associate jobs?

Cities with the most Hotel Guest Service Associate job openings:

What states have the most Hotel Guest Service Associate jobs?

States with the most job openings for Hotel Guest Service Associate jobs include:

What are popular job titles related to Hotel Guest Service Associate jobs?

For Hotel Guest Service Associate jobs, the most frequently searched job titles are:

Infographic showing various Hotel Guest Service Associate job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,084 per year, or $15.9 per hour.

Hotel Guest Service

Erie, PA • On-site

Schulte Companies
Hospitality Services • 10K+ employees
Learn more about Schulte Companiesexternal

$14.50 - $18.50/hr

Part-time

Medical, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Schulte Hospitality Groupis seeking a dynamic, service-orientedGuest Service Representativeto join our team!SHGis an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you?When you joinSHGyou'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people!SHGprovides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company:Schulte Hospitality Groupis a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

  • Greets guests as they arrive, focus on personal recognition
  • Reviews arrival lists daily and assists in preparing and assembling welcome amenities
  • Escort VIPs to room and check them in prior to arrival
  • Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
  • Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
  • Keep front desk area clean and organized.
  • Assisting with lobby activation as needed.
  • Utilize proper procedures when handling guest PPI data.
  • Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
  • Attends promptly to guest needs and inquiries
  • Perform various other duties as assigned
  • Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

  • Minimum of one (1) year in Front Desk Operations
  • In-depth knowledge of hotel Front Desk operations
  • Minimum of High School education

KNOWLEDGE, SKILLS AND ABILITIES

  • Basic computer skills
  • Ability to communicate effectively verbally and in writing
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills

The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment.This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Hospitality Group is an Equal Opportunity Employer.

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About Schulte

Sourced by ZipRecruiter

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Social media

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