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Hotel Front Staff Jobs (NOW HIRING)

Hotel Felix

Hotel Front Desk Manager

Chicago, IL · On-site

$17.50 - $22.75/hr

Description We're looking for an enthusiastic hotel front desk manager with 1 year of prior ... cultivate staff members who will go above and beyond our high customer satisfaction standards.

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Hotel Felix

Hotel Front Desk Manager

Chicago, IL

$70K/yr

Supervise current front desk staff and hire and train new staff to make sure they're providing excellent customer service and implementing hotel policies Qualifications: * 1 year of previous ...

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How much do hotel front staff jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for hotel front staff in the United States is $14.59, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $16.11 per hour, depending on experience, location, and employer.

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Hotel Front Office Supervisor

Hilton Head Island, SC • On-site

Crestview Management, LLC
Real Estate • 11 - 50 employees
Learn more about Crestview Management, LLCexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Hotel Front Office Supervisor
Job Description
The Hotel Front Office Supervisor is responsible for overseeing the daily operations of the front desk and ensuring that guests receive exceptional customer service. This position requires strong leadership skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities:
  • Supervise front desk staff and ensure that they are providing excellent customer service.
  • Train new front desk staff and provide ongoing training to existing staff.
  • Manage guest check-in and check-out processes.
  • Resolve guest complaints and issues in a timely and professional manner.
  • Ensure that all front desk procedures are followed and that all guest information is kept confidential.
  • Coordinate with other hotel departments to ensure that guest needs are met.
  • Assist with room reservations and cancellations.
  • Prepare daily reports and communicate with hotel management.
  • Maintain a clean and organized front desk area.
Requirements:
  • High school diploma or equivalent
  • Previous experience in a hotel front desk or customer service role
  • Strong leadership and communication skills
  • Ability to multitask and work in a fast-paced environment.
  • Excellent problem-solving skills
  • Proficient in Microsoft Office and hotel management software
  • Flexible schedule, including weekends and holidays.

Benefits:
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts.
E.O.E.

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