Hotel Content Manager Jobs (NOW HIRING)

Lore Group is an international hospitality company that designs, transforms, manages and operates hotel and food and drink concepts in notable cities across Europe and the United States. We deliver approachable and inspired spaces to our guests from around the world - thoughtful design and interesting use of space is at the core of everything we do.

Our diverse portfolio of award-winning properties includes Riggs and Lyle in Washington DC, the Pulitzer and Kimpton de Witt in Amsterdam, Sea Containers London and One Hundred Shoreditch in London and most recently, Hotel Park Ave in New York. Our culture is entrepreneurial, team-oriented, creative, and unparalleled hospitality underpins all that we do. We believe passion, a clear vision and best-in-class talent leads to extraordinary results. With additional properties being added to our portfolio in the near future, this is a fantastic time to join Lore Group.

The Role

We are looking for a detail-oriented and proactive Distribution Manager to join our central London hub office, supporting the Revenue teams of our global portfolio.

This is a group-wide role responsible for managing Lore Group's online distribution ecosystem, ensuring optimal performance across all channels while driving both direct and indirect bookings.

You'll play a key role in developing and optimising distribution strategy, implementing new channels and technologies, and ensuring best-in-class visibility across platforms such as Booking.com, Expedia, GDS, and direct channels.

Key Responsibilities

Distribution & Channel Management

• Manage and optimise all distribution channels (direct, OTAs, GDS) to maximise visibility and revenue
• Ensure accurate rate and inventory management across all platforms via channel managers (e.g. SiteMinder, SynXis)
• Maintain rate parity across third-party channels, protecting brand integrity
• Identify and onboard new distribution partners, including managing integrations and project delivery
• Oversee ongoing optimisation of channel performance post-activation

Systems, Tools & Operations

• Act as the primary point of contact for distribution systems including PMS, CRS, RMS and website
• Support troubleshooting of connectivity issues with internal teams and external partners
• Lead system enhancements, pilots and beta projects
• Ensure hotel content (images, descriptions, amenities) is optimised across all platforms
• Drive best practice processes across distribution systems and tools

Performance & Reporting

• Monitor key KPIs such as occupancy, ADR and RevPAR
• Produce weekly and monthly performance reports on channel effectiveness
• Analyse data to identify opportunities for revenue growth and cost efficiencies
• Support budgeting decisions relating to distribution technology and partnerships

Stakeholder Collaboration

• Work closely with Revenue, Sales, Digital and Technology teams across the group
• Build strong relationships with hotel teams and provide ongoing training and support
• Manage relationships with OTAs, wholesalers, consortia and loyalty programme partners
• Travel to properties as required to support performance and implementation

About You

We're looking for someone who combines technical expertise with strong collaboration skills.

Experience & Skills

• 3+ years' experience in a distribution, channel management or revenue role within hospitality
• Strong knowledge of the online travel ecosystem (OTAs, GDS, intermediaries)
• Experience with hotel systems (e.g. SynXis, SiteMinder, PMS/CRS platforms)
• Strong analytical skills with advanced Excel capability
• Proven ability to manage multiple systems and projects simultaneously
• Excellent communication skills (written and verbal)

Personal Attributes

• Highly detail-oriented with strong organisational skills
• Proactive and solutions-focused, with the ability to work independently
• Collaborative team player with strong stakeholder management skills
• Curious, commercially minded and driven to improve performance
• Aligned to Lore Group values: Family, Discovery, Detail and Spirit

Location: London