ZipRecruiter

Log In

1

Hotel Bell Captain Jobs (NOW HIRING)

Columbia Sussex

Bell Captain

Phoenix, AZ · On-site

```html Bell Captain Location: Phoenix, AZ, 85008 We are seeking a dedicated and organized Bell ... Work flexible hours to meet the needs of the hotel and its guests. Qualifications * Proven ...

Crestview Management, LLC

Bell Captain

Phoenix, AZ · On-site

```html Bell Captain Location: Phoenix, AZ, 85008 We are seeking a dedicated and organized Bell ... Work flexible hours to meet the needs of the hotel and its guests. Qualifications * Proven ...

Opal Key Resort & Marina

Bell Captain

Key West, FL · On-site

The bell captain is primarily responsible for welcoming all guests to the hotel as well as bidding ... Hotel Discounts with OPL * Friends and Family Discount Responsibilities: * Train new bell staff on ...

Opal Key Resort & Marina

Bell Captain

Key West, FL · On-site

The bell captain is primarily responsible for welcoming all guests to the hotel as well as bidding ... Hotel Discounts with OPL * Friends and Family Discount Responsibilities: * Train new bell staff on ...

Barnsley Resort

Bell Captain

Adairsville, GA

Uphold the hotel's standards of cleanliness, safety, and guest satisfaction. Join our team as a Bell Captain and be part of a team that values exceptional guest service and creates memorable ...

Ojai Valley Inn

Rooms - Bell Captain

Ojai, CA · On-site

Bell Captain The Bell Captain provides assistance with guest needs, hotel needs and department needs. Provides service to our guests at a consistent level in accordance with the Ojai Valley Inn & Spa ...

Crescent

Bell Captain

Santa Fe, NM · On-site

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected ... The Bell & Valet Captain is responsible for leading the daily operations of the Bell and Valet team ...

Crescent Hotels

Bell Captain

Santa Fe, NM · On-site

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected ... The Bell & Valet Captain is responsible for leading the daily operations of the Bell and Valet team ...

Columbia Sussex

Bell Captain

Hilton Head Island, SC · On-site

Bell Captain at Hilton Beachfront Resort & Spa Pay will be based on experience: PAY + TIPS ... Escort guests to hotel rooms. * Make deliveries to guest rooms. * Assist guests with room changes.

HHM Hotels

Bell Captain

Washington, DC

$20/hr

Bell Captain Supervise bellpersons, doorpersons and drivers as well as perform the daily ... Escort guests to hotel rooms. * Provide an overview of guest room, hotel services and amenities.

The Graham Georgetown

Bell Captain

Washington, DC · On-site

$20/hr

Bell Captain Supervise bellpersons, doorpersons and drivers as well as perform the daily ... Escort guests to hotel rooms. * Provide an overview of guest room, hotel services and amenities.

The Inverness Denver

Bell Captain

Englewood, CO · On-site

$25/hr

The Bell Captain oversees the daily operations of hotel shuttle services, ensuring safe, punctual, and high-quality guest transport. Responsibilities include scheduling drivers, maintaining vehicles ...

The Graham Georgetown

Bell Captain

Washington, DC · On-site

Bell Captain Supervise bellpersons, doorpersons and drivers as well as perform the daily ... Escort guests to hotel rooms. * Provide an overview of guest room, hotel services and amenities.

Auberge Collection

Bell Captain

Meadows Of Dan, VA · On-site

... a Bell Captain, where your leadership will set the tone for exceptional guest service. Leading a ... Collaborate with other hotel departments to coordinate services for guests, including ...

Benchmark

Bell Captain

Chatham, MA · On-site

The role of Bell Valet Captain is to assist the Bell and Valet staff by managing the arrivals ... Ensure that Leading Hotel Quality Assurance, Forbes, AAA, and CBI's policies and procedures are ...

next page

Showing results 1-20

All JobsTourism JobsHotel JobsHotel Staff Member JobsHotel Bell Captain Jobs

Hotel Bell Captain information

See salary details

$7

$21

$48

How much do hotel bell captain jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for hotel bell captain in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $25.72 per hour, depending on experience, location, and employer.

What is a hotel bell captain?

Hotel Bell Captains are supervisory staff members in hotels who oversee bellhops and porters, ensuring that guests' luggage is handled efficiently and guests receive a warm welcome. They coordinate guest arrivals and departures, manage the distribution of tasks among bell staff, and address any special guest requests related to baggage or transportation. Bell Captains also maintain communication with the front desk and other hotel departments to guarantee a seamless guest experience. Their role is essential in providing excellent customer service and upholding the hotel's standards.

What are the key skills and qualifications needed to thrive as a hotel bell captain?

To thrive as a Hotel Bell Captain, you need experience in hospitality services, strong leadership abilities, and a thorough understanding of guest service protocols, often supported by a high school diploma or equivalent. Familiarity with hotel property management systems (PMS), luggage handling tools, and basic scheduling software is commonly required. Exceptional communication, teamwork, and problem-solving skills help you provide outstanding guest experiences and effectively lead the bell staff. These competencies are essential for ensuring smooth guest arrivals and departures, maintaining high service standards, and creating a positive first impression for the hotel.

What are the main challenges a hotel bell captain faces in managing their team and guest expectations?

A Hotel Bell Captain often faces the challenge of balancing efficient team coordination with high-quality guest service, especially during peak check-in and check-out times. They must quickly assign tasks, handle guest luggage requests, and resolve issues while maintaining a welcoming atmosphere. Additionally, the Bell Captain needs to train and motivate bell staff, ensuring everyone is knowledgeable about hotel amenities and local attractions. Effective communication and problem-solving skills are crucial for managing both guest expectations and team performance in a fast-paced environment.

What are popular job titles related to Hotel Bell Captain jobs?

For Hotel Bell Captain jobs, the most frequently searched job titles are:

Infographic showing various Hotel Bell Captain job openings in the United States as of June 2026, with employment types broken down into 5% As Needed, 61% Full Time, 17% Part Time, and 17% Contract. Highlights an 100% Physical job distribution, with an average salary of $44,153 per year, or $21.2 per hour.

Bell Captain

Phoenix, AZ • On-site

Columbia Sussex
Traveler Accommodation • 5 - 10K employees
Learn more about Columbia Sussexexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Columbia Sussex rating

6.6

Company rating: 6.6 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

```html
Bell Captain
Location: Phoenix, AZ, 85008
Job Description
We are seeking a dedicated and organized Bell Captain to join our team in Phoenix, AZ. The ideal candidate will demonstrate strong leadership skills, flexibility, and a commitment to providing exceptional customer service. As a Bell Captain, you will oversee the bell staff, ensuring smooth and efficient operations while maintaining a welcoming environment for our guests.
Responsibilities
  • Lead and supervise the bell staff to ensure excellent service delivery.
  • Coordinate guest arrivals and departures, assisting with luggage handling and transportation arrangements.
  • Maintain organization and cleanliness of the bell area and storage rooms.
  • Train and mentor new bell staff members to uphold service standards.
  • Handle guest inquiries and resolve any issues promptly and professionally.
  • Work flexible hours to meet the needs of the hotel and its guests.
Qualifications
  • Proven leadership skills with the ability to manage and motivate a team.
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication abilities.
  • Flexible availability, including weekends and holidays.
  • Previous experience in a hospitality or customer service role preferred.

Benefits:
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts.
E.O.E.
How to Apply
If you are passionate about hospitality and possess the skills listed above, we encourage you to apply for the Bell Captain position. Join our team and help us deliver outstanding guest experiences in Phoenix, AZ.
```

What Columbia Sussex employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply