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Hotel Assistant Jobs in Virginia (NOW HIRING)

Hotel General Manager

Portsmouth, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator. * Hold officers and crew accountable ...

Hotel General Manager

Petersburg, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef amp; Guest Service Coordinator. * Hold officers and crew ...

House Attendant

Falls Church, VA

$17 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... hotel. Assist with the commercial laundry function and/or the cleaning of public area spaces, exterior entrances to the hotel, and parking lot. Will be assigned special projects as assigned by the ...

Hotel Sales Coordinator

Glen Allen, VA

$22.39 - $33.59/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position may include travel to assist with sales blitzes, tradeshows and other promotional ... The hotel coordinator position is based at an assigned hotel, as designated by Drury United ...

Showing results 21-40

Hotel Assistant information

What is a hotel assistant?

Hotel Assistants are staff members who support the daily operations of a hotel by performing a range of tasks. Their responsibilities typically include assisting guests with check-in and check-out, handling luggage, providing information about hotel amenities, and responding to guest requests. They may also coordinate with housekeeping, maintenance, and other departments to ensure a smooth and pleasant experience for guests. Hotel Assistants play a key role in maintaining hospitality standards and ensuring guest satisfaction.

What are the key skills and qualifications needed to thrive as a hotel assistant, and why are they important?

To thrive as a Hotel Assistant, you need strong organizational abilities, attention to detail, and basic hospitality knowledge, often supported by a high school diploma or relevant experience. Familiarity with property management systems (PMS), booking software, and point-of-sale systems is commonly required. Excellent communication, problem-solving, and a friendly demeanor are crucial soft skills for delivering outstanding guest service. These skills and qualities ensure smooth operations, high guest satisfaction, and the efficient handling of daily hotel tasks.

What are some common challenges faced by hotel assistants, and how can they be managed effectively?

Hotel Assistants often encounter challenges such as handling multiple guest requests simultaneously, adapting to last-minute changes in bookings, and maintaining excellent customer service during busy periods. Effective time management, strong communication skills, and the ability to stay calm under pressure are key to overcoming these challenges. Many hotels provide training and support from experienced team members to help new Hotel Assistants develop these skills and succeed in their roles.

What is the difference between Hotel Assistant vs Front Desk Agent?

AspectHotel AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma; customer service training
Work EnvironmentHotels, resorts, hospitality settingsHotels, motels, inns
Job ResponsibilitiesSupporting hotel operations, assisting guests, administrative tasksChecking in/out guests, handling reservations, customer service
Common UsageAssisting in various hotel departmentsFrontline guest interactions

While both roles work in hotel environments and require customer service skills, a Hotel Assistant typically supports multiple departments and handles administrative tasks, whereas a Front Desk Agent primarily manages guest check-ins, check-outs, and reservations. The Hotel Assistant has a broader scope, often assisting with operational support, while the Front Desk Agent focuses on guest-facing duties.

What are the most commonly searched types of Hotel jobs in Virginia?

The most popular types of Hotel jobs in Virginia are:

What cities in Virginia are hiring for Hotel Assistant jobs?

Cities in Virginia with the most Hotel Assistant job openings:

Infographic showing various Hotel Assistant job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Hotel Housekeeping - House Person

CUSA, LLC

Fredericksburg, VA • On-site

$12 - $12.50/hr

Part-time

Re-posted 17 days ago


Job description

Now Hiring: Hotel House Person
CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a House Person for the Fairfield Inn and Suites. . When joining our team, you will be joining a company who prides themselves with providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners.
Our House Person will demonstrate the ability to work independently while maintaining the public spaces of the hotel while providing excellent guest service. The position will also be responsible to assist the housekeeping staff to assure all areas of the hotel are clean and safe for guest use. Guest security and safety is most important to CUSA, LLC and the House Person will be a key part of maintaining the safety of the property. This position is also required to answer guest questions about the hotel or make recommendations about the local area. Completes their job duties in conjunction with the hotel's policy and procedures. This is a part time position 20-25 hours a week

CUSA logo

About CUSA

Sourced by ZipRecruiter

Secure, Stabilize, Maximize CUSA, LLC is a full service hotel, office, retail, industrial, and multi-family receiver and management firm. We are headquartered in Atlanta, Georgia and have additional offices in Maryland, New York, Florida, and California. Since its inception, CUSA has consistently been ranked as one of the leading hospitality and commercial property management companies in the country. We have over 40 years of operational expertise working with nationally recognized companies such as Hyatt Hotels Corporation, Sheraton Corporation, Hilton Hotels Corporation, Lex Hotel Group of Great Britain, Intercontinental Hotel Group, Choice Hotels, and Wyndham Worldwide Hotels. CUSA’s senior management understands that only through inspired people dedicated to professional performance, can we achieve success in today’s intensely competitive environment.

Industry

Traveler accommodation

Company size

501 - 1,000 Employees

Headquarters location

Kennesaw, GA, US

Year founded

2005

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