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Aga Khan Development Network

The Aga Khan Schools (AKS), an agency of the Aga Khan Development Network (AKDN), is a global education system of schools, hostels and non-formal education programmes, serving more than 120,000 ...

AKDN

The Aga Khan Schools (AKS), an agency of the Aga Khan Development Network (AKDN), is a global education system of schools, hostels and non-formal education programmes, serving more than 120,000 ...

AKDN

The Aga Khan Schools (AKS), an agency of the Aga Khan Development Network (AKDN), is a global education system of schools, hostels and non-formal education programmes, serving more than 120,000 ...

Aga Khan Development Network

The Aga Khan Schools (AKS), an agency of the Aga Khan Development Network (AKDN), is a global education system of schools, hostels and non-formal education programmes, serving more than 120,000 ...

AKDN

The Aga Khan Schools (AKS), an agency of the Aga Khan Development Network (AKDN), is a global education system of schools, hostels and non-formal education programmes, serving more than 120,000 ...

Aga Khan Development Network

The Aga Khan Schools (AKS), an agency of the Aga Khan Development Network (AKDN), is a global education system of schools, hostels and non-formal education programmes, serving more than 120,000 ...

Aga Khan Development Network

$63K - $85K/yr

The Aga Khan Schools (AKS), an agency of the Aga Khan Development Network (AKDN), is a global education system of schools, hostels and non-formal education programmes, serving more than 120,000 ...

AKDN

$63K - $85K/yr

The Aga Khan Schools (AKS), an agency of the Aga Khan Development Network (AKDN), is a global education system of schools, hostels and non-formal education programmes, serving more than 120,000 ...

AKDN

The Aga Khan Schools (AKS), an agency of the Aga Khan Development Network (AKDN), is a global education system of schools, hostels and non-formal education programmes, serving more than 120,000 ...

Aga Khan Development Network

The Aga Khan Schools (AKS), an agency of the Aga Khan Development Network (AKDN), is a global education system of schools, hostels and non-formal education programmes, serving more than 120,000 ...

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How much do hostels jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for hostels in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is a Hostels job?

A Hostels job typically involves managing the day-to-day operations of a hostel, ensuring a comfortable and safe environment for guests. Responsibilities may include front desk duties, housekeeping coordination, guest relations, and maintaining hostel facilities. Some roles also involve organizing social events or activities to enhance the guest experience. Strong communication, problem-solving, and customer service skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Hostels position, and why are they important?

To thrive in a hostel management role, you need a strong background in hospitality, customer service, and basic administrative skills, often supported by experience in the tourism or accommodation industry. Familiarity with property management systems, booking platforms, and point-of-sale software is highly advantageous. Excellent communication, problem-solving, and organizational abilities help individuals stand out in this fast-paced environment. These skills ensure smooth daily operations, guest satisfaction, and efficient coordination among staff and visitors.

What are the typical daily responsibilities of someone working in hostel management?

A hostel manager or staff member’s day usually involves checking guests in and out, processing reservations, addressing guest inquiries, maintaining common areas, and coordinating housekeeping and maintenance tasks. You may also handle social events, ensure guest safety, and manage inventory for hostel supplies. Collaboration with a multicultural team and adapting to the dynamic nature of hostel guests are key aspects of the role. The work environment is often vibrant and involves interacting with travelers from around the world, making every day unique and engaging.

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Hostels jobs near you

Guest Services Associate | Full Time | Overnight

American Youth Hostels

Manhattan, NY • On-site

$18.85/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Join Our Team as a Guest Service Associate at HI USA New York City Hostel!
Would you love to interact with travelers from all around the world and welcome them to your city? Join Hostelling International USA at our vibrant NYC hostel, located in the Upper West Side. We are currently accepting applications for a full time overnight Guest Service Associate who will play a crucial role in creating a welcoming atmosphere while ensuring the reception desk runs smoothly, efficiently, and in accordance with hostel policy.
Position Details:
Pay: $18.85 per hour (+$1/hour differential for overnight hours)
Shifts: Overnight
Type: Full-time, benefit-eligible
Benefits: Medical, dental, vision, disability, vacation, sick leave, 403b with company match, and more (New Hire waiting periods apply).
Perks:

  • Free stays at other HI USA hostels (subject to availability)
  • Discounts on hundreds of brands
  • On-the-job training
  • Opportunities for growth within HI USA
  • Friendly and inclusive work environment

Responsibilities:
  • Welcome, register, orient, and supervise guests, providing group orientations with cultural sensitivity
  • Handle individual and group reservations via telephone, email, or online
  • Conduct hostel tours and gather guest feedback
  • Follow procedures to ensure the security and safety of the hostel, guests, and staff
  • Maintain shift reports, logs, and daily paperwork, including overnight fees, sales, and rentals
  • Perform various tasks including laundry, cleaning, bookkeeping, and food preparation
  • Provide information on HI memberships, the hostel, and local area to guests
  • Promote HI USA's mission: "To help all, especially the young, gain a greater understanding of the world and its people, through hostelling"
  • Positively represent HI USA to guests, callers, and local officials
  • Provide overnight, on-call assistance for emergencies
  • Perform other duties as assigned by management

Skills/Qualifications:
  • High school diploma or GED
  • Preferred: Customer service experience, hostelling experience, and the ability to speak a second language
  • Excellent communication skills and ability to handle cash accurately
  • Enjoy working with the public; able to calmly and professionally handle conflicts, guest issues, or emergencies
  • Ability to multi-task in a fast-paced environment and work independently or as part of a team
  • Computer literacy (WINXP, MS Word, Excel, Outlook)
  • Willingness to work evenings, weekends, and holidays as required
  • Preferred: First aid and CPR certification (training can be provided)

Physical Requirements:
  • Regularly required to sit, use hands and arms
  • Frequently required to stand, walk, talk, and hear
  • Occasionally required to climb or balance
  • Must be able to lift and move up to 50 pounds
  • Specific vision abilities required: close, peripheral, color vision, depth perception, and the ability to adjust focus
  • Noise level in the work environment is usually moderate

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We Make a Difference!
At HI USA, we celebrate diversity and welcome individuals of all backgrounds. As a nonprofit organization, we help people, especially the young, travel on a budget to foster a greater understanding of the world and its people through affordable travel opportunities. If you're passionate about hospitality and creating memorable experiences, apply today to join our team.
Want to see what a day in the life at HI USA looks like? Follow us on TikTok!

Apply