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Hospitality Software Jobs in Ohio (NOW HIRING)

Dreamscape Hospitality

Front Desk Manager

Columbus, OH · On-site

$16 - $20.50/hr

Dreamscape Hospitality also offers Competitive Benefits: Medical Insurance Dental Insurance Vision ... software and MS Office Suite - Leadership skills with the ability to motivate and guide a team ...

Dreamscape Hospitality

Front Desk Manager

Columbus, OH · On-site

$16 - $20.75/hr

Dreamscape Hospitality also offers Competitive Benefits: Medical Insurance Dental Insurance Vision ... software and MS Office Suite - Leadership skills with the ability to motivate and guide a team ...

Dreamscape Hospitality

PT Night Auditor

Columbus, OH · On-site

$14 - $18.75/hr

Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of ... software and basic accounting systems. - Ability to work independently and manage time effectively ...

Dreamscape Hospitality

FT Night Auditor

Columbus, OH · On-site

$14 - $18.75/hr

Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of ... software and basic accounting systems. - Ability to work independently and manage time effectively ...

Dreamscape Hospitality

FT Night Auditor

Columbus, OH · On-site

$14 - $18.75/hr

Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of ... software and basic accounting systems. - Ability to work independently and manage time effectively ...

Dreamscape Hospitality

PT Night Auditor

Columbus, OH · On-site

$14 - $18.75/hr

Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of ... software and basic accounting systems. - Ability to work independently and manage time effectively ...

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Hospitality Software information

What is hospitality software?

Hospitality software refers to specialized computer programs and applications designed to streamline and automate operations in the hospitality industry, including hotels, resorts, restaurants, and event venues. These solutions can handle reservations, property management, guest check-in and check-out, billing, point-of-sale transactions, and more. By using hospitality software, businesses can improve efficiency, enhance guest experiences, and better manage resources. The software often integrates with other systems and platforms to provide comprehensive management tools for hospitality professionals.

What are some common challenges faced by professionals working with hospitality software, and how can they be addressed?

Professionals working with hospitality software often encounter challenges such as adapting to frequent software updates, integrating new tools with legacy systems, and providing effective user training for staff with varying technical skills. These challenges can be addressed by staying up-to-date with vendor training resources, collaborating closely with IT and support teams, and establishing clear communication channels for rapid troubleshooting. Building strong relationships with software providers and encouraging ongoing feedback from end-users also helps ensure smooth operations and continuous improvement within the hospitality environment.

What are the key skills and qualifications needed to thrive in hospitality software roles, and why are they important?

To excel in hospitality software roles, you need a solid understanding of software development or IT support, familiarity with hospitality operations, and often a degree in computer science or a related field. Experience with property management systems (PMS), point-of-sale (POS) software, and certifications such as CompTIA or Microsoft Certified: Azure Fundamentals are frequently required. Strong problem-solving abilities, customer service orientation, and effective communication help professionals stand out in this field. These skills ensure smooth implementation and support of software solutions, leading to improved guest experiences and operational efficiency in the hospitality industry.

What is the difference between Hospitality Software vs Front Desk Agent?

AspectHospitality SoftwareFront Desk Agent
CredentialsTypically no formal credentials required, but familiarity with software is essentialHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; involves software management and data entryHotel lobby; direct guest interaction
Employer & Industry UsageHotels, resorts, property management companiesHotels, motels, resorts
Common Search & ComparisonYesYes

Hospitality Software focuses on managing hotel operations through digital tools, while a Front Desk Agent handles guest check-ins, reservations, and customer service directly at the property. Both roles are integral to the hospitality industry but serve different functions—one is tech-based management, the other guest-facing service.

What are the most commonly searched types of Hospitality Software jobs in Ohio?

The most popular types of Hospitality Software jobs in Ohio are:

What are popular job titles related to Hospitality Software jobs in Ohio?

For Hospitality Software jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Hospitality Software jobs in Ohio look for?

The top searched job categories for Hospitality Software jobs in Ohio are:

Hospitality Software jobs near you
Infographic showing various Hospitality Software job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 90% Full Time, 6% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.

Guest Services Representative Columbus Airport Marriott

Dreamscape Hospitality

Columbus, OH • On-site

$12.75 - $15.50/hr

Full-time

Posted 5 days ago

Job description

Job Type
Full-time
Description
Guest Services Representative- 402110
Department: Rooms
Reports To: GSM/AGM/GM
FLSA: Non-Exempt
Job Summary:
The Guest Services Representative is responsible for providing exceptional customer service to hotel guests, ensuring a memorable experience. This role involves checking guests in and out, handling reservations, and addressing guest inquiries and needs.
Key Responsibilities:
  • Greet guests upon arrival, check them in, and provide information about the hotel's services and amenities.
  • Handle guest check-outs, ensuring accurate billing and payment processing.
  • Answer and manage incoming calls, responding to guest inquiries, and providing solutions to guest issues.
  • Make, modify, and cancel guest reservations as needed.
  • Provide concierge services, such as recommending local attractions, restaurants, and activities.
  • Maintain a tidy and organized front desk area.
  • Assist with luggage handling and other guest services as required.
  • Uphold the hotel's standards of quality and hospitality at all times.

Qualifications:
  • High school diploma or equivalent required; some college or hospitality training preferred.
  • Previous experience in customer service, hospitality, or related field preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Basic computer skills; experience with hotel reservation software is a plus.
  • Must be able to work flexible hours, including evenings, weekends, and holidays.

Work Environment:
  • This job operates in a professional hotel environment.
  • The role routinely uses standard office equipment such as computers, phones, and photocopiers.
  • The noise level in the work environment is usually moderate.

Compensation
Competitive salary, commensurate with experience.
Equal Employment Opportunity:
Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job.
This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor.
Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.
Requirements
Physical Requirements:
Ability to stand, walk, and remain on feet for extended periods.
Ability to lift and carry up to 5 pounds occasionally (consider adjustments based on specific needs).
Visual and auditory ability to interact with guests, answer phones, and perform job duties safely.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

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