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Hospitality Service Manager Jobs in Springfield, VA

Hooters

Hospitality Service Support

Chantilly, VA · On-site

$12.41/hr

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position ... Financial Management • Responsible Cash Handling c. Brand Operating Standards • Welcoming ...

Hooters

Hospitality Service Support

Woodbridge, VA · On-site

$12.41/hr

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position ... Financial Management • Responsible Cash Handling c. Brand Operating Standards • Welcoming ...

Hooters

Hospitality Service Support

Chantilly, VA · On-site

$12.41/hr

The mission of Hooters is to " Make People Happy " and the Hospitality Service Support position ... Financial Management · Responsible Cash Handling c. Brand Operating Standards · Welcoming ...

Hooters

Hospitality Service Support

Woodbridge, VA · On-site

$12.41/hr

The mission of Hooters is to " Make People Happy " and the Hospitality Service Support position ... Financial Management · Responsible Cash Handling c. Brand Operating Standards · Welcoming ...

Hooters

Hospitality Service Support

Fairfax, VA · On-site

$12.41/hr

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position ... Financial Management • Responsible Cash Handling c. Brand Operating Standards • Welcoming ...

Hooters

Hospitality Service Support

Fairfax, VA · On-site

$12.41/hr

The mission of Hooters is to " Make People Happy " and the Hospitality Service Support position ... Financial Management · Responsible Cash Handling c. Brand Operating Standards · Welcoming ...

K2services

Hospitality Manager

Washington, DC · On-site

$68K/yr

Opensity Solutions is the largest techenabled managed services organization serving leading law ... Key Responsibilities Hospitality Operations & Guest Experience (85-90%) * Provide a warm ...

Trek Bicycle Corporation

Service Manager

Arlington, VA · On-site

We build only products we love, provide incredible hospitality to our customers, and change the ... Then come join us! As Service Manager, you'll be the operations lead for your store's Service ...

Trek Bicycle

Service Manager

Arlington, VA · On-site

We build only products we love, provide incredible hospitality to our customers, and change the ... Then come join us! As Service Manager, you'll be the operations lead for your store's Service ...

Trek Bikes

Service Manager

Stafford, VA

$20 - $25/hr

We build only products we love, provide incredible hospitality to our customers, and change the ... Then come join us! Job LocationTrek Store Stafford Summary As Service Manager, you'll be the ...

Trek Bicycle Corporation

Service Manager

Stafford, VA · On-site

$20 - $25/hr

We build only products we love, provide incredible hospitality to our customers, and change the ... Then come join us! Job LocationTrek Store Stafford Summary As Service Manager, you'll be the ...

Trek Bicycle

Service Manager

Stafford, VA · On-site

$20 - $25/hr

We build only products we love, provide incredible hospitality to our customers, and change the ... Then come join us! Job Location Trek Store Stafford Summary As Service Manager, you'll be the ...

Trek Bicycle

Service Manager

Rockville, MD · On-site

$15K/mo

We build only products we love, provide incredible hospitality to our customers, and change the ... Job Location Trek Store Rockville Summary As Service Manager, you'll be the operations lead for ...

Trek Retail Corporation

Service Manager

Rockville, MD · On-site

$15K/mo

We build only products we love, provide incredible hospitality to our customers, and change the ... Job Location Trek Store Rockville Summary As Service Manager, you'll be the operations lead for ...

Chick-fil-A

Hospitality Manager

Stafford, VA · On-site

$18 - $23/hr

Hospitality Managers set the tone for hospitality, guest service, and team morale. They thrive in a fast- paced environment , model strong character, and are energized by creating a warm, welcoming ...

Chick-fil-A

Hospitality Manager

Germantown, MD · On-site

$21 - $30/hr

Oversee restaurant operations, including kitchen execution, guest service, and shift leadership ... Manage and coach teams of 10 or more to achieve excellence in food quality, speed, hospitality, and ...

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Hospitality Service Manager information

See Springfield, VA salary details

$26.6K

$60.3K

$86.7K

How much do hospitality service manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for hospitality service manager in Springfield, VA is $60,286.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $72,100.00 per year, depending on experience, location, and employer.

What is a hospitality service manager?

Hospitality Service Managers are professionals who oversee the daily operations of establishments in the hospitality industry, such as hotels, restaurants, and resorts. Their responsibilities include managing staff, ensuring customer satisfaction, handling budgets, and maintaining high standards of service and cleanliness. They play a crucial role in creating a welcoming atmosphere for guests and resolving any issues that may arise. Strong leadership, communication, and problem-solving skills are essential for this role.

What skills and qualifications are needed to be a hospitality service manager?

To thrive as a Hospitality Service Manager, you need a solid background in hospitality management, customer service, and business operations, often supported by a degree in hospitality or a related field. Familiarity with property management systems (PMS), reservation software, and budgeting tools is typically required, along with certifications like ServSafe or CHA (Certified Hotel Administrator). Exceptional leadership, problem-solving, and interpersonal skills help you motivate teams and handle guest concerns effectively. These skills ensure smooth operations, high guest satisfaction, and strong team performance in a dynamic hospitality environment.

What challenges do hospitality service managers face when leading a diverse team?

Hospitality Service Managers often supervise teams with varied backgrounds, skill levels, and personalities, which can lead to challenges in communication and maintaining consistent service standards. Successfully managing these differences requires strong interpersonal skills, ongoing training initiatives, and the ability to motivate and support staff under pressure. Managers also need to balance guest satisfaction with team well-being, ensuring both operational efficiency and a positive work environment. Proactively addressing conflicts and fostering inclusivity are key to effective team leadership in hospitality settings.

What is the difference between Hospitality Service Manager vs Front Desk Supervisor?

AspectHospitality Service ManagerFront Desk Supervisor
CredentialsExperience in hospitality management, certifications like CMP or CHA often preferredCustomer service experience, hospitality or related certifications beneficial
Work EnvironmentOversees multiple departments, manages guest satisfaction, handles operationsSupervises front desk staff, manages guest check-ins/outs, handles reservations
Employer & Industry UsageHotels, resorts, large hospitality establishmentsHotels, motels, smaller hospitality venues

The Hospitality Service Manager focuses on overall guest experience and operational management across departments, while the Front Desk Supervisor primarily manages front desk operations and guest interactions. Both roles require strong customer service skills, but the Service Manager has broader responsibilities in overseeing multiple departments and strategic planning.

Hospitality Service Manager jobs near you
Infographic showing various Hospitality Service Manager job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $60,286 per year, or $29 per hour.

Hospitality Service Support

Chantilly, VA • On-site

Hooters
See more jobs at Hootersexternal

$12.41/hr

Part-time

Re-posted 6 days ago

Hooters rating

5.9

Company rating: 5.9 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

Job description

Overview:
The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility.
Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise.
Preforming the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu.
Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations full stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations.
Responsibilities:
a. Guest Happiness
• Food & Beverage Quality Assurance
• Order Accuracy
• Speed of Service
• Accurate Food Presentation
• Friendly & Attentive Customer Service
b. Financial Management
• Responsible Cash Handling
c. Brand Operating Standards
• Welcoming, Personal, & Courteous
• Ensures Proper Sanitation and Food Handling
• Prepared, in Uniform & Punctual for Shift
• Cleanliness
d. Other
• Menu Knowledge
• Rotation Seating
• Aware of Events & Specials
• Sense of Urgency
• Store Events Spokesperson
• Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations
• Facility Maintenance and Cleanliness
• Ensures Products are Available for FOH Employees
Qualifications:
  • Must be 17/18 years of age or older
  • Customer Service Skills
  • Basic Mathematical Computations Skills
  • Ability to Promote Brand Integrity
  • Ability to Maintain Professionalism at All Times
  • Ability to Communicate Clearly
  • Ability to Work Well with Others
  • Ability to Multi-Task within a Fast-Paced Environment
  • Ability to Adapt to Change
  • Menu Knowledge
  • Knowledge of Sanitation and Use of MSDS

All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment.
Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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