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Hospitality Risk Management Jobs in New York (NOW HIRING)

WithCoverage

Growth Lead (Account Executive)

New York, NY · On-site

$250K - $300K/yr

WithCoverage replaces the traditional insurance brokerage with AI-supercharged risk management ... Our clients span iconic consumer brands, hospitality leaders, GCs, advanced manufacturers, and next ...

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Hospitality Risk Management information

What is hospitality risk management?

Hospitality risk management is the process of identifying, assessing, and mitigating risks that can impact hospitality businesses such as hotels, restaurants, and resorts. This includes managing potential issues like guest safety, food safety, property damage, legal liabilities, and financial losses. Effective risk management helps protect both guests and the business, ensures compliance with regulations, and maintains a positive reputation. Professionals in this field implement safety protocols, train staff, and develop emergency plans to minimize potential threats.

What are some common challenges faced in hospitality risk management and how can professionals proactively address them?

Professionals in hospitality risk management often face challenges such as ensuring guest safety, maintaining compliance with health and safety regulations, and managing liability for incidents on the property. To proactively address these, risk managers typically conduct regular safety audits, provide staff training on emergency procedures, and develop comprehensive risk mitigation plans. Collaborating closely with operations, legal, and human resources teams is crucial to identify potential risks early and implement effective controls, ensuring a safe and compliant environment for both guests and staff.

What are the key skills and qualifications needed to thrive in hospitality risk management, and why are they important?

To thrive in Hospitality Risk Management, you need a solid background in risk assessment, compliance, and hospitality operations, often supported by a degree in hospitality management, business, or risk management. Familiarity with risk analysis software, incident reporting tools, and certifications such as Certified Risk Manager (CRM) or Certified Hospitality Risk Manager (CHRM) are typically required. Excellent communication, analytical thinking, and problem-solving skills help professionals anticipate and mitigate potential risks while fostering a culture of safety. These skills are essential for protecting guests, staff, and assets, ensuring regulatory compliance, and maintaining a positive reputation in the hospitality industry.

What is the difference between Hospitality Risk Management vs Hospitality Safety Coordinator?

AspectHospitality Risk ManagementHospitality Safety Coordinator
CredentialsCertifications in risk management, safety, or hospitality managementSafety certifications, OSHA training, hospitality safety courses
Work EnvironmentHotels, resorts, restaurants, event venuesHotels, resorts, hospitality venues
Employer & Industry UsageUsed by risk managers in hospitality to prevent lossesUsed by safety teams to ensure compliance and safety standards

Hospitality Risk Management focuses on identifying and mitigating risks across the hospitality industry, including financial, legal, and operational threats. Hospitality Safety Coordinators primarily concentrate on implementing safety protocols and ensuring compliance with safety regulations. While both roles aim to protect the organization, risk management has a broader scope, whereas safety coordinators focus specifically on safety procedures and compliance.

What are popular job titles related to Hospitality Risk Management jobs in New York?

For Hospitality Risk Management jobs in New York, the most frequently searched job titles are:

What job categories do people searching Hospitality Risk Management jobs in New York look for?

The top searched job categories for Hospitality Risk Management jobs in New York are:

What cities in New York are hiring for Hospitality Risk Management jobs?

Cities in New York with the most Hospitality Risk Management job openings:

Hospitality Risk Management jobs near you
Infographic showing various Hospitality Risk Management job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Manager of Food, Safety and Risk

New York, NY • On-site

Insomnia Cookies
Food Services and Drinking Places • 1 - 5K employees
Learn more about Insomnia Cookiesexternal

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago

Insomnia Cookies rating

4.9

Company rating: 4.9 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

Job description

ABOUT US:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!
POSITION OVERVIEW:
As the Manager, Food Safety & Risk, you'll lead the programs that protect our people, our guests, and our brand. Reporting to the Director of Risk, you'll own food safety, quality assurance, workplace safety, OSHA compliance, and workers' compensation across a growing network of bakeries while partnering closely with Operations, Supply Chain, People, Legal, and external partners to continuously reduce risk and improve performance.
This is a highly cross-functional role for someone who enjoys solving problems, digging into data, improving processes, and influencing teams across a growing restaurant organization. You'll be the subject matter expert responsible for identifying risks before they become problems and continuously improving the systems that protect our people, our guests, and our business.
What You'll Do
Food Safety & Quality
  • Own the company's food safety management system across all bakery locations.
  • Maintain and continuously improve food safety standards, policies, HACCP plans, SOPs, and operational procedures.
  • Lead supplier qualification, supplier audits, distributor audits, and ongoing quality performance management.
  • Manage customer quality complaints from intake through resolution while identifying systemic improvement opportunities.
  • Develop and maintain product specifications for ingredients, packaging, equipment, and smallwares.
  • Partner with Cookievation, Operations, and Supply Chain to ensure new products, LTOs, and suppliers meet food safety and quality requirements.
  • Lead the company Food Safety Committee and drive continuous improvement initiatives.
  • Oversee food safety training, certifications, and regulatory compliance across all bakery locations.
  • Lead food safety incident investigations, recalls, and regulatory responses while partnering with Operations, Supply Chain, Legal, and Communications.

Workplace Safety & OSHA
  • Own OSHA compliance programs across the organization.
  • Manage OSHA recordkeeping, reporting, inspections, investigations, and corrective action plans.
  • Analyze incident trends and partner with Operations to reduce injuries through preventative programs.
  • Develop safety communications, training, and field resources that improve workplace safety.
  • Ensure compliance with federal, state, and local workplace safety regulations.

Workers' Compensation & Claims Management
  • Administer the company's workers' compensation program from first report of injury through claim resolution.
  • Partner with TPAs, insurance carriers, nurse case managers, Legal, and the People team to proactively manage claims.
  • Conduct root cause investigations and identify operational improvements that reduce future injuries.
  • Manage workers' compensation programs in monopolistic states while ensuring ongoing regulatory compliance.
  • Monitor claim performance, reserve trends, and loss data to identify opportunities to reduce total cost of risk.
  • Partner with the People team and Operations to coordinate return-to-work and reasonable accommodation programs.

Risk Analytics & Continuous Improvement
  • Develop dashboards and KPIs to measure food safety, workplace safety, and claims performance.
  • Identify trends using incident, audit, inspection, and claims data and translate findings into operational action plans.
  • Partner with Operations leadership to improve safety performance across the bakery network.
  • Lead cross-functional root cause analyses following significant incidents.
  • Evaluate emerging regulatory requirements and recommend operational changes.
  • Support insurance renewals by providing claims analysis and loss prevention insights.
  • Build strong relationships with Operations as a trusted advisor-not simply an auditor

QUALIFICATIONS:
  • Bachelor's degree in Food Science, Food Safety, Biology, Environmental Health, Occupational Safety, Risk Management, or related field.
  • 5+ years of progressive experience in food safety, quality assurance, risk management, workplace safety, or regulatory compliance within a multi-unit restaurant, food manufacturing, retail, or hospitality environment.
  • Experience supporting multi-unit restaurant, retail, food manufacturing, grocery, or hospitality operations.
  • Working knowledge of HACCP, GMPs, FDA Food Code, OSHA regulations, and food safety systems.
  • Experience managing supplier quality and food safety audits.
  • Experience administering workers' compensation claims and partnering with insurance carriers or TPAs.
  • Strong analytical skills with the ability to identify trends and recommend solutions.
  • Excellent project management and cross-functional collaboration skills.
  • Ability to travel approximately 20-30% to bakery locations, suppliers, distributors, and industry events.

SWEET POSITION PERKS:
  • Hybrid Work Environment
  • Competitive compensation package including base, bonus, and equity.
  • Comprehensive benefits including health, dental, vision, and 401(k).
  • A fun, entrepreneurial, and cookie-filled culture.
  • The opportunity to make a visible impact on a growing, nationally recognized brand
  • Free cookies, branded swag and so much more!

$90,000 - $100,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

What Insomnia Cookies employees say

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About Insomnia Cookies

Sourced by ZipRecruiter

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 19 years and so. many. cookies. later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 235 stores nationally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa., and a rapidly-growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!

Industry

Food services and drinking places

Company size

1,001 - 5,000 Employees

Headquarters location

Newtown Square, PA, US

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