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Hospitality Manager Jobs in Ridgeland, MS (NOW HIRING)

Redd Hospitality

Director of Hospitality

Jackson, MS · On-site

Job Summary The Director of Hospitality/AGM serves as the strategic leader for all guest-facing operations, overseeing hotel, food amp; beverage (Famp;B), entertainment, spa/wellness, retail, and

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Hospitality Manager information

See Ridgeland, MS salary details

$22.1K

$50.1K

$72.1K

How much do hospitality manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for hospitality manager in Ridgeland, MS is $50,122.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $59,900.00 per year, depending on experience, location, and employer.

What is the role of a manager in hospitality?

A hospitality manager oversees daily operations of hotels, restaurants, or other service establishments, ensuring guest satisfaction, managing staff, and maintaining quality standards. They handle budgeting, staff scheduling, and customer service to ensure smooth and efficient service delivery.

What is the highest salary in hospitality management?

The highest salaries for hospitality managers can exceed $100,000 annually, especially for executive roles such as general managers or regional managers in large hotel chains or luxury resorts. Compensation varies based on experience, location, and the size of the property, with top earners often holding advanced certifications and extensive industry experience.

What is a hospitality management salary?

The salary for a hospitality manager varies depending on location, experience, and the size of the establishment, but typically ranges from $45,000 to $80,000 annually. Experienced managers with certifications and strong leadership skills can earn higher salaries, especially in upscale or large-scale operations.

What does a hospitality manager do?

A hospitality manager oversees the daily operations of hotels, restaurants, or other service establishments, ensuring guest satisfaction and efficient service. They handle staff management, budgeting, and maintaining quality standards, often using management software and requiring strong leadership skills.

What Is a Hospitality Manager?

A hospitality manager oversees the daily operations of a hotel or restaurant. As a hospitality manager, your responsibilities and duties include interacting with guests to provide excellent customer service and meet their needs, managing the staff, and scheduling shifts and events to ensure the smooth operation of the facility. You are also responsible for assigning, supervising, and evaluating your employees, checking that supplies are in stock and ordered, and that your staff’s equipment is in good working order. Hospitality managers prepare reports for upper management and consult with them about staff issues, budgeting, and pricing of services.

What are the key skills and qualifications needed to thrive as a Hospitality Manager, and why are they important?

To thrive as a Hospitality Manager, you need expertise in operations management, customer service, and financial oversight, usually supported by a degree in hospitality or business and relevant industry experience. Familiarity with property management systems (PMS), booking software, and health and safety regulations is typically required. Outstanding interpersonal skills, leadership, and problem-solving abilities help you motivate teams and exceed guest expectations. These skills ensure efficient operations, positive guest experiences, and profitability in a highly competitive industry.

What are some common challenges faced by Hospitality Managers and how can they be addressed?

Hospitality Managers often face challenges such as managing staff turnover, maintaining high service standards during busy periods, and handling guest complaints effectively. To address these, it's important to foster a positive team environment, provide ongoing training, and implement clear communication protocols. Additionally, successful managers develop strong problem-solving skills and remain adaptable to changing guest needs and operational demands.
More about Hospitality Manager jobs
What are the most commonly searched types of Hospitality jobs in Ridgeland, MS? The most popular types of Hospitality jobs in Ridgeland, MS are:
What job categories do people searching Hospitality Manager jobs in Ridgeland, MS look for? The top searched job categories for Hospitality Manager jobs in Ridgeland, MS are:
What cities near Ridgeland, MS are hiring for Hospitality Manager jobs? Cities near Ridgeland, MS with the most Hospitality Manager job openings:
Hospitality Manager jobs near you
Infographic showing various Hospitality Manager job openings in Ridgeland, MS as of July 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Temporary. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $50,122 per year, or $24.1 per hour.

Director of Hospitality

Redd Hospitality

Jackson, MS • On-site

Full-time

Posted 9 days ago

Job description

Job Summary

The Director of Hospitality/AGM serves as the strategic leader for all guest-facing operations, overseeing hotel, food amp; beverage (Famp;B), entertainment, spa/wellness, retail, and related services. Reporting directly to the General Manager, this executive role ensures seamless, world-class guest experiences, maintains high service standards (e.g., AAA Four/Five Diamond or Forbes-rated), optimizes revenue from hospitality outlets, and collaborates with casino operations to enhance overall property performance.

Key Responsibilities
  • Provide visionary leadership and operational oversight for hotel rooms division, Famp;B outlets (restaurants, bars, banquets, in-room dining), entertainment/events, spa, retail, and guest services to deliver consistent, exceptional hospitality.
  • Develop and execute strategies to elevate guest experiences, focusing on VIP/high-roller service, personalization, consistency across departments, and integration with gaming/player development initiatives.
  • Lead budgeting, forecasting, Pamp;L management, cost controls, and revenue optimization for hospitality departments; drive profitability while aligning with overall resort goals.
  • Oversee high-volume staffing: recruit, train, develop, and motivate large teams (often 100+ associates) to foster a culture of service excellence, safety, and engagement
  • Monitor key performance metrics (guest satisfaction scores, RevPAR, ADR, Famp;B covers/revenue, labor costs, TripAdvisor/Google reviews) and implement continuous improvement initiatives.
  • Manage capital projects, renovations, and vendor relationships related to hospitality facilities and amenities.
Qualifications amp; Requirements

Education:

  • Bachelor’s degree in Hospitality Management, Business Administration, or related field required; Master’s degree or relevant certifications (e.g., CHA, CHAE) preferred.

Experience:

  • 3-5+ years of progressive hospitality leadership in luxury resorts or hotels
  • Minimum 2 years in a senior Director-level role overseeing multiple hospitality disciplines (hotel + Famp;B + entertainment preferred).
  • Proven success achieving/maintaining high ratings (e.g., 4-5 Diamond/Star) in high-end, resort-style casino environments.

Skills amp; Competencies:

  • Deep expertise in luxury hospitality operations, guest service excellence, and integration with gaming/player loyalty programs.
  • Strong financial acumen, strategic planning, and data-driven decision-making.
  • Exceptional leadership, communication, and team-building skills in union and non-union settings.
  • Proficiency with hospitality systems (e.g., Opera, Micros/Simphony, LMS) and analytics tools.
  • Knowledge of gaming regulations and responsible service practices.

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