Hospitality Inn Jobs in Portland, OR (NOW HIRING)

The JORY Sommelier is a very visible and prestigious position within the Willamette Valley winemaking community. You must have great excitement about the Oregon wine industry and be knowledgeable on local trends and developments. The importance of this role as a connection point between local wineries and our guests cannot be overstated. Your knowledge and passion for the wine industry and community must be continually nurtured so our guests and the JORY team may share in your excitement.

The Sommelier role is part of the JORY leadership and server teams. The role functions primarily as part of The Allison’s wine team and as a representative and steward of the wine program. Secondarily the Sommelier participates in JORY leadership and all aspects of service, helping to uphold The Allison’s exceptional hospitality.

This role requires you to possesses food and wine pairing skills and be able to work in collaboration with our Chefs. Additionally, you must enjoy educating, mentoring, and leading our Server team on proper wine service, descriptions, and sales techniques. You must have a passion for hospitality, people, wine, and food. We are currently recruiting for one (1) part time team member.

The Allison Inn & Spa Standards of Excellence

• At all times, cultivate a welcoming environment for our guests: great guests with a smile, learn and use guest names, welcome returning guests
• Thank guests and invite them to return
• Consistently demonstrate teamwork – sharing workload responsibilities with a positive attitude
• Maintain confidentiality: refrain from gossip, rumors or inappropriate workplace language
• Interact professionally at all times with guests, suppliers and other team members
• Support management business decisions
• Learn and comply with The Allison Inn & Spa policies and procedures
• Follows all safety policies and procedures

Duties and Responsibilities

During JORY Service Hours

• Provide exceptional service to guests, with a special focus on fine wine and pairing wine with food.
• Be present in the JORY dining room or lounge for the duration of dinner hours during appointed shifts.
• Act as the primary sales person and server of all wines, in collaboration with the Server team.
• Provide expert guidance and instruction about wine and wine service to the JORY staff so they may be better educated to sell wines to our guests.
• Define and implement JORY wine service standards, ensuring these are consistent throughout the dining room and lounge. Provide training as needed.
• Participate in general service by assisting Servers as needed, which may include but is not limited to food and beverage service, and clearing of tables.
• Perform a daily quality audit of the open bottles of wines by the glass.
• Keep a neat, groomed appearance as per The Allison guidelines.
• Have an awareness and understanding of federal, state, and local regulations on the service of alcoholic beverages.

Outside of JORY Service Hours

• Recommend and manage the implementation of promotions, displays, and other ideas within approved guidelines.
• Perform daily restocking of the walk-in cooler, display cases, and wine storage areas.
• Keep wine storage and display areas stocked and clean.
• Maintain the function and accuracy of iPad wine lists, ensuring that the Tastevin/Slate app is syncing as needed, and that guided access is working correctly.
• Perform a weekly inventory audit of the by the glass wines.
• When appointed, lead guided tasting experiences for guests or staff, and provide wine service for special events.
• Monitor the maintenance and sanitation of various outlets and equipment to protect the assets, comply with regulations, and ensure a safe work environment. Report concerns and issues to the Wine Director.
• Any additional duties assigned by management

OTHER DUTIES/RESPONSIBILITIES
Promote accident prevention to minimize occurrences of accidents.
Perform special projects and additional responsibilities as assigned.

Job Skills/Requirements/Qualifications

• Great communication skills and the ability to work well and communicate effectively with managers and other departments
• Excellent fine wine sales skills
• Ability to provide upscale food & wine service
• Ability to plan and execute wine pairings for guests on demand
• General knowledge of global fine wine, and specific knowledge of Oregon wine
• Certification or education achievement in wine
• Ability to educate staff on wine and wine service
• Ability to conduct training sessions in front of groups of 15+ people
• Create tasting notes & selling points for major wines on the list
• Respectful interaction with members of the local wine industry wine trade
• Ability to collaborate with guests on Chef’s Table reservations
• Ability to manage items Silverware and to perform inventory searches in BinScan
• OLCC Service Permit and Food Handlers Permit
• Ability to work a flexible schedule to include weekends, evenings and holidays
• Possess an enthusiastic, positive demeanor and the desire to provide exceptional guest service
• Background Check

Working conditions/ Physical requirements

• Ability to bend and lift up to 50 pounds of heavy wine, boxes, supplies.
• Ability to carry up to 25 pounds across the distance of the various dining areas.
• Ability to reach with hand and arms, sit, stand, walk, use stairways to climb throughout the property, be in refrigerated areas, and to talk or hear.
• Specific vision abilities required include close vision, color vision, distance vision, depth perception, and ability to adjust focus.
• The noise level is moderate.
• The work environment has frequent temperature swings as the team member moves between guest spaces, outdoors, and refrigerators for example.
• Reasonable accommodations may be requested by participating in an interactive process.