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Hospitality Associate Jobs in Tyler, TX (NOW HIRING)

Patient Advocate - LVN

Tyler, TX · On-site

$16.75 - $21.75/hr

  • Medical

  • Retirement

Associate Degree. Pay is commensurate with experience Night shift differential 401K with company match Additional benefits for full-time employees Hospitality Health ER is an equal opportunity ...

Patient Advocate - LVN

Tyler, TX · On-site

$26 - $34.75/hr

  • Retirement

About Hospitality Health ER Hospitality Health ER is a freestanding ER in Tyler, TX that provides ... • Associate Degree. Pay & Benefits * Pay is commensurate with experience * Night shift ...

Patient Advocate - LVN

Tyler, TX · On-site

$26 - $34.75/hr

  • Retirement

About Hospitality Health ER Hospitality Health ER is a freestanding ER in Tyler, TX that provides ... Associate Degree. Pay & Benefits * Pay is commensurate with experience * Night shift differential ...

Patient Advocate - LVN

Tyler, TX · On-site

$26 - $34.75/hr

  • Retirement

About Hospitality Health ER Hospitality Health ER is a freestanding ER in Tyler, TX that provides ... Associate Degree. Pay & Benefits * Pay is commensurate with experience * Night shift differential ...

Laboratory Technician

Tyler, TX · On-site

$18 - $23.75/hr

  • Medical

  • Retirement

About Hospitality Health ER Hospitality Health ER is a freestanding emergency room (FSER) in Tyler ... Associate degree in Laboratory Science required Laboratory Medical Technician (LMT/MLT ...

Laboratory Technician

Tyler, TX

$18 - $23.75/hr

  • Medical

  • Retirement

About Hospitality Health ER Hospitality Health ER is a freestanding emergency room (FSER) in Tyler ... Associate degree in Laboratory Science required Laboratory Medical Technician (LMT/MLT ...

Licensed Vocational Nurse

Tyler, TX · On-site

$26 - $34.75/hr

  • Retirement

Licensed Vocational Nurse Freestanding ER | Tyler, TX Hospitality Health ER in Tyler, TX is seeking ... Associate degree and LVN certification required. * Previous direct patient care and/or customer ...

Licensed Vocational Nurse

Tyler, TX

$26 - $34.75/hr

  • Retirement

Licensed Vocational Nurse - Freestanding ER | Tyler, TX Hospitality Health ER in Tyler, TX is ... Associate degree and LVN certification required. * Previous direct patient care and/or customer ...

Licensed Vocational Nurse

Tyler, TX · On-site

$26 - $34.75/hr

  • Retirement

Licensed Vocational Nurse - Freestanding ER | Tyler, TX Hospitality Health ER in Tyler, TX is ... Associate degree and LVN certification required. * Previous direct patient care and/or customer ...

Laboratory Technician

Tyler, TX · On-site

$18 - $23.75/hr

  • Medical

  • Retirement

About Hospitality Health ER Hospitality Health ER is a freestanding emergency room (FSER) in Tyler ... Associate degree in Laboratory Science required • Laboratory Medical Technician (LMT/MLT ...

VOTRE PROFIL Operations Associate - Part Time Publiée le 30.07.2026 Sephora Retail Référence ... a similar role or in a retail, hospitality, or client-focused environment * Excellent ...

General Manager

Tyler, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate or Bachelor's Degree in Business, Hospitality or a related field. * Previous hotel management experience required. HHM Benefits and Perks * Medical, Dental and Vision Health Insurance

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... a similar role or in a retail, hospitality, or client-focused environment * Excellent ...

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... a similar role or in a retail, hospitality, or client-focused environment * Excellent ...

Kitchen Manager

Tyler, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

We strive to encourage, enrich and celebrate our associates every day. Why? It's simple - we found ... other hospitality and restaurant management highly desirable. Requirements: • 2-3 years of ...

GENERAL SUMMARY & SCOPE The Task Associate (TA) is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional ...

GENERAL SUMMARY & SCOPE The Task Associate (TA) is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional ...

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Hospitality Associate information

See Tyler, TX salary details

$9

$17

$33

How much do hospitality associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for hospitality associate in Tyler, TX is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.56 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles often require strong customer service skills, communication abilities, and knowledge of industry tools like reservation systems. The industry offers diverse opportunities across hotels, restaurants, event venues, and travel services.
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The most popular types of Hospitality jobs in Tyler, TX are:

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For Hospitality Associate jobs in Tyler, TX, the most frequently searched job titles are:

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The top searched job categories for Hospitality Associate jobs in Tyler, TX are:

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Cities near Tyler, TX with the most Hospitality Associate job openings:

Infographic showing various Hospitality Associate job openings in Tyler, TX as of August 2026, with employment types broken down into 52% Full Time, and 48% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,898 per year, or $17.7 per hour.

Residence Inn Tyler - Housekeeping Manager OEM

Aimbridge Hospitality

Tyler, TX • On-site

$43K/yr

Other

Posted 11 days ago


Aimbridge Hospitality rating

5.9

Company rating: 5.9 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

65th of 108 rated hotels


Job description

The Housekeeping Manager is responsible for ensuring efficient operations of the Housekeeping Department in accordance with Aimbridge Hospitality standards, as well as supervising the entire Housekeeping Department including rooms, front/back of house, public areas, and laundry. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.
QUALIFICATIONS:
  • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
  • Supervisory experience required.
  • Must be proficient in Windows operating systems, Company approved spreadsheets and word processing
  • Must have a valid driver's license for the applicable state.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.

RESPONSIBILITIES:
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid
  • Establish and maintain a key control system for the department.
  • Operate radios efficiently and professionally in communicating with hotel staff.
  • Ensure the proper use of radio etiquette within the housekeeping department.
  • Monitor and direct all Housekeeping and Laundry personnel.
  • Inspect rooms daily and do not schedule an additional Supervisor or Assistant unless occupancy is over 90 rooms or with General Manager's approval (property specific).
  • Ensure compliance to company and brand training using the steps to effective training according to Aimbridge Hospitality standards.
  • Conduct all 90 day and annual employee performance appraisals according to Aimbridge Hospitality S.O.P's.
  • Review Housekeeping staff's worked hours for payroll compilation and submit to accounting on a timely basis.
  • Be responsible for developing a manager as assigned by the Corporate Office, including sign-off on all competencies and assist in his/her placement.
  • Conduct monthly department meetings with housekeeping staff according to Aimbridge Hospitality standards.
  • Prepare employee Schedule according to the business forecast, payroll budget guidelines and productivity requirements. Submit the Schedule and Wage Progress Report to the General Manager weekly.
  • Handle overall supervision of daily inspection for arriving V.I.P.'s.
  • Ensure lobbies, guest hallways, guest rooms and the back of the house areas are cleaned to Aimbridge Hospitality standards.
  • Maintain standards regarding Purchase Orders, vouchering of invoices and checkbook accounting according to Aimbridge Hospitality S.O.P.'s.
  • Maintain required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly/quarterly basis.
  • Conduct monthly and quarterly Housekeeping inventories on a timely basis.
  • Ensure guest privacy and security by correctly following Aimbridge Hospitality procedures.
  • Participate in required M.O.D. coverage as scheduled.
  • Ensure implementation of all Aimbridge Hospitality's policies and house rules.
  • Train and review all 'House Safety' rules and procedures with Housekeeping staff.
  • Motivate, coach, counsel and discipline all Housekeeping personnel according to Aimbridge Hospitality S.O.P.'s.
  • Prepare and conduct all Housekeeping interviews and hiring procedures according to Aimbridge Hospitality S.O.P.'s.
  • Monitor work orders and submit to Engineering department according to procedures; Follow up on Maintenance Requests to ensure completion.
  • Respond to all guest requests, situations, complaints and accidents presented to Housekeeping in an attentive, courteous and efficient way.
  • Attend monthly all-employee team meetings, and any other functions required by management.
  • Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to Aimbridge Hospitality standards.
  • Maintain a professional working relationship and promote open lines of communication with other managers, employees and all other departments.
  • Respond to emergency situations using information contained in M.S.D. sheets. Keep M.S.D. sheets current and easily available.
  • Focus the Housekeeping Department on its role in contributing to the guest service scores.
  • Balance and clear the room status nightly, comparing the PM Housekeeping Report with the computer's room status report and resolve all discrepancies.
  • Maintain and monitor 'Lost and Found' procedures and policies according to standards.
  • Train all Housekeeping personnel to perform their duties to Aimbridge Hospitality standards, using the steps to effective training according to Aimbridge Hospitality standards.
  • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
  • Conduct daily morning meeting with staff.
  • Conduct weekly walk through with General Manager and Property Engineer.
  • Use the telephone and computer system for reporting and verifying room status.
  • Ensure valet laundry is recorded for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned (property specific).
  • Properly store, secure and issue supplies as needed to meet business demands.
  • Complete all reports in a timely and efficient manner as required by management.
  • Establish, with General Manager's approval, any additional standards as needed for the Housekeeping Department.
  • Review Guest Request log daily to ensure that all requests have been met, taking proactive steps to address problems before they occur.
  • Ensure completion of regular maintenance and cleaning projects on a biannual basis.
  • Monitor all V.I.P.'s, special guests and requests.
  • Perform any other duties as requested by the General Manager.

PROPERTY INFORMATION:
Make the most of your stay at Residence Inn Tyler. Our pet-friendly hotel in Tyler, TX, offers modern accommodations, on-site parking, and convenient amenities. Spread out in one of our suites and make it yours with plush Marriott bedding, a modern TV, and a full kitchen featuring an oven, fridge, microwave, and more. Maintain business as usual from your spacious in-suite work area with free Wi-Fi and stay active at our on-site fitness facility and indoor pool. Start your morning with our free hot breakfast, and dine at nearby restaurants, Bernard's Mediterranean Restaurant, Razzoo's Cajun Café, and Mario's Italian Restaurant. Enjoy easy access to top attractions, including Tyler Junior College, the University of Texas at Tyler, and CHRISTUS® Mother Frances Hospital - South Tyler. Host your next event in our versatile meeting space with multiple setup options, A/V equipment, and catering services. No matter what brings you to town, enjoy your stay at Residence Inn Tyler. At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!
Application deadline for Colorado positions:

What Aimbridge Hospitality employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Aimbridge Hospitality logo

About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

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