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Hospitality Associate Jobs in Edmonton, AB (NOW HIRING)

Marriott

Dishwasher or Steward

Edmonton, AB · On-site

To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our ...

Marriott

Dishwasher or Steward

Edmonton, AB · On-site

To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our ...

Marriott

Housekeeping

Edmonton, AB · On-site

To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our ...

Marriott

Banquet Server

Edmonton, AB · On-site

To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our ...

Marriott

Banquet Server

Edmonton, AB

To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our ...

Marriott

Restaurant Server

Edmonton, AB · On-site

To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our ...

New

Marriott

In Room Dining

Edmonton, AB · On-site

To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our ...

Marriott

Night auditor

Edmonton, AB · On-site

To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our ...

Marriott

Valet and Bell Attendant

Edmonton, AB · On-site

To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our ...

National Staffing Services

Be Seen First

Street Talent Scount TV & Film Extras

Edmonton, AB · On-site

CA$20 - CA$50/hr

Hospitality workers * Retirees looking for extra income * Anyone with an outgoing personAbout the Role: We are looking for an outgoing, people-friendly Promo Rep/Talent Scout to join our team. This ...

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All JobsHospitality Associate JobsHospitality Associate Jobs in Edmonton, AB

Hospitality Associate information

See Edmonton, AB salary details

$7

$15

$23

How much do hospitality associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for hospitality associate in Edmonton, AB is $15.65, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $18.03 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles often require strong customer service skills, communication abilities, and knowledge of industry tools like reservation systems. The industry offers diverse opportunities across hotels, restaurants, event venues, and travel services.
More about Hospitality Associate jobs

What are the most commonly searched types of Hospitality jobs in Edmonton, AB?

The most popular types of Hospitality jobs in Edmonton, AB are:

What are popular job titles related to Hospitality Associate jobs in Edmonton, AB?

For Hospitality Associate jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Hospitality Associate jobs in Edmonton, AB look for?

The top searched job categories for Hospitality Associate jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Hospitality Associate jobs?

Cities near Edmonton, AB with the most Hospitality Associate job openings:

Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Edmonton, AB as of August 2026, with employment types broken down into 52% Full Time, and 48% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,545 per year, or $15.6 per hour.

Assistant Operations Manager Food and Beverage

Marriott

Edmonton, AB • On-site

Full-time

Posted 22 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,186 frontline employees who took The Breakroom Quiz

54th of 108 rated hotels

Job description

JOB SUMMARY

Supervises Food and Beverage (F&B)/culinary daily operations, and monitors compliance with all F&B policies, standards, and procedures. Assists in the ordering of F&B supplies, cleaning supplies, and uniforms. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Day-to-Day Operations

Orders Food and Beverage (F&B) supplies, cleaning supplies and uniforms.

Supervises daily F&B/culinary shift operations and monitors compliance with all F&B policies, standards and procedures.

Supports and supervises an effective monthly self inspection program.

Operates all department equipment as necessary and reports malfunctions.

Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.

Encourages and builds mutual trust, respect, and cooperation among team members.

Develops specific goals and plans to prioritize, organize, and accomplish work.

Maintains the operating budget, and verifies that standards and legal obligations are followed.

Celebrates and fosters decisions that result in successes as well as failures.

Communicates areas that need attention to staff and follows up to verify understanding.

Coordinates cleaning program in all F&B areas (e.g.,General clean), identifying trends and making recommendation for improvements.

Follows property specific second effort and recovery plan.

Maintains availablility and is approachable to all team members.

Demonstrates knowledge of the brand specific service culture.

Providing Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Serves as a role model to demonstrate appropriate behaviors.

Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.

Takes proactive approaches when dealing with guest concerns.

Sets a positive example for guest relations.

Stays readily available/approachable for all guests.

Reviews comment cards and guest satisfaction results with employees.

Responds in a timely manner to customer service department request.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluates results to choose the best solution and solve problems.

Performs hourly job function if necessary.

Extends professionalism and courtesy to team members at all times.

Maintains budgets, operating statements and payroll progress report.

Performs other duties, as assigned, to meet business needs.

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Westin Edmonton takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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