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Hospitality Associate Jobs in Calgary, AB (NOW HIRING)

Concord Hospitality

Banquet Server

Calgary, AB · On-site

Benefits of Working for Concord Hospitality Concord associates earn competitive wages and are eligible to enroll in our comprehensive benefits package. We offer training and development as well as ...

Concord Hospitality

Breakfast Server

Calgary, AB

Benefits of Working for Concord Hospitality Concord associates earn competitive wages and are eligible to enroll in our comprehensive benefits package. We offer training and development as well as ...

Concord Hospitality

Cook I

Calgary, AB

Benefits of Working for Concord Hospitality Concord associates earn competitive wages and are eligible to enroll in our comprehensive benefits package. We offer training and development as well as ...

Concord Hospitality

Cook II

Calgary, AB

Benefits of Working for Concord Hospitality Concord associates earn competitive wages and are eligible to enroll in our comprehensive benefits package. We offer training and development as well as ...

Myo

Part-Time Front Desk Associate - 17th Ave

Calgary, AB · On-site

CA$17 - CA$19/hr

Provide all clients exceptional service and hospitality in line with Myo standards * Introduce new ... As a Front Desk Associate, you'll be the face of our clinics-creating a welcoming atmosphere ...

Concord Hospitality

Chef de Partie

Calgary, AB · On-site

Benefits of Working for Concord Hospitality Concord associates earn competitive wages and are eligible to enroll in our comprehensive benefits package. We offer training and development as well as ...

Go Auto

Sales Associate (T&T Honda)

Calgary, AB · On-site

Automotive Sales Associate T&T Honda | Calgary, Alberta T&T Honda is growing, and we are hiring ... Previous automotive, retail, hospitality, wireless, furniture, or commission-sales experience

Go Auto

Sales Associate (T&T Honda)

Calgary, AB · On-site

Automotive Sales Associate T&T Honda | Calgary, Alberta T&T Honda is growing, and we are hiring ... Previous automotive, retail, hospitality, wireless, furniture, or commission-sales experience

Go Auto

Sales Associate (T&T Honda)

Calgary, AB · On-site

Automotive Sales Associate T&T Honda | Calgary, Alberta T&T Honda is growing, and we are hiring ... Previous automotive, retail, hospitality, wireless, furniture, or commission-sales experience

Marriott

Guest Event Expert (Casual)

Calgary, AB · On-site

We actively foster an environment where the unique backgrounds of our associates are valued and ... Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while ...

Canada Goose

Seasonal Retail Associate

Calgary, AB

Bring your passion for customer service and experience the warmth of Canadian hospitality with us. Summary of Position The part-time Seasonal Retail Associate is responsible for supporting the store ...

Knifewear Inc

Retail Sales Associate

Calgary, AB

We're looking for staff who are interested in offering people genuine hospitality. Our goal is to constantly challenge the status quo and destroy classic retail. Retail can be a rewarding career ...

Marriott

Steward

Calgary, AB

At our hotels these associates may work across departments (e.g., kitchen, food and beverage ... Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while ...

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All JobsHospitality Associate JobsHospitality Associate Jobs in Calgary, AB

Hospitality Associate information

See Calgary, AB salary details

$7

$15

$23

How much do hospitality associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for hospitality associate in Calgary, AB is $15.65, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $18.03 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles often require strong customer service skills, communication abilities, and knowledge of industry tools like reservation systems. The industry offers diverse opportunities across hotels, restaurants, event venues, and travel services.
More about Hospitality Associate jobs

What are the most commonly searched types of Hospitality jobs in Calgary, AB?

The most popular types of Hospitality jobs in Calgary, AB are:

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For Hospitality Associate jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Hospitality Associate jobs in Calgary, AB look for?

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What cities near Calgary, AB are hiring for Hospitality Associate jobs?

Cities near Calgary, AB with the most Hospitality Associate job openings:

Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Calgary, AB as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,545 per year, or $15.6 per hour.

Complex Director of People & Culture

Concord Hospitality

Calgary, AB

Full-time

Posted 12 days ago

Concord Hospitality rating

7.3

Company rating: 7.3 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

12th of 108 rated hotels

Job description

Description

OUR STORY:

At the Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown our associates ensure that every guest experience is a masterpiece, blending impeccable service with whimsical intrigue. Our associates are focused on providing our guests with the best stay possible, to help them pursue their passions through travel.

Together we have two unique experiences, with one address, and one team of hospitality professionals dedicated to being the best in everything we do.

THE ROLE:

Our Complex Director of People and Culture will serves as a strategic business partner to the General Manager and Executive Committee, driving people initiatives supporting business objectives and fostering an exceptional associate experience. This is a highly visible role requiring an engaged and hands-on leader who is passionate about building culture, developing talent, and creating an environment where associates and leaders can thrive. The ideal candidate will be a trusted coach and mentor, partnering with department leaders to strengthen leadership capabilities, enhance team performance, and cultivate a positive workplace culture.

As a Concord Leader you will be responsible to:

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.

    POSITION RESPONSIBILITIES:

    • Create and execute annual Human Resources strategies and objectives, based on a sound understanding of hotel operations and annual business goals.
    • Foster a positive and inclusive work environment by ensuring compliance with Concord Hospitality's human resources policies, procedures, and employee relations philosophies.
    • Drive associate engagement and strengthen the hotel's culture through meaningful programs, initiatives, and leadership development efforts.
    • Lead the design and implementation of training and development programs, including leadership development, compliance training, anti-harassment, and anti-discrimination initiatives, and performance management, supporting operational excellence and leadership growth.
    • Provide guidance and support on employee relations matters, including investigations, corrective action, conflict resolution, and workplace concerns.
    • Monitor workforce trends, including turnover and retention, and recommend strategies to improve associate engagement and organizational effectiveness.
    • Promote open communication through an accessible, open-door approach, town hall meetings, and proactive engagement with associates at all levels.
    • Partner with hotel leadership during the budgeting process, including workforce planning, productivity management, benefits administration, and labor and employee relations costs.
    • Lead all recruitment and hiring efforts for exempt and non-exempt positions, ensuring the attraction and retention of top talent.
    • Oversee the performance management process, ensuring timely and effective administration of performance reviews across all departments.
    • Maintain accurate and compliant Human Resources records and systems in accordance with applicable federal, provincial, state, and local employment laws.
    • Ensure compliance with all applicable Canadian employment, labor, and human rights legislation.
    • Champion Concord Hospitality's culture of safety by promoting awareness, education, and accountability throughout the hotel.
    • Conduct market wage and salary analyses as needed to support competitive compensation practices.
    • Manage and investigate employee and labor relations matters while providing sound, legally compliant recommendations and solutions.

    QUALIFICATIONS:

  • Previous experience in hotel or hospitality HR leadership strongly preferred.
  • Thorough knowledge of Canadian employment laws and HR best practices.
  • Exceptional interpersonal, communication, and conflict-resolution skills.
  • Ability to maintain confidentiality, exercise sound judgment, and lead with integrity.
  • Proficiency in Microsoft Office and HRIS systems.
  • Degree in Human Resources, Business Administration, or related field preferred.

    BENEFITS:

    Concord associates earn competitive wages and are eligible to enroll in our comprehensive benefits package. We offer training and development as well as career advancement opportunities. We thrive on reward and recognition and will provide you and your team ample opportunities to shine within the company as well as within the brand.

    WHY JOIN CONCORD?

    At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our "Associate First" culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.

    Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates embody these values and proudly cheer our company motto heard across North America:

    "We Are Concord!"

    We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All."

    Pay Range: $93,000 - $115,000

    • All positions listed on this page are outside of Marriott International, Inc. and its subsidiaries ("Marriott"). These businesses are separate companies and separate employers from Marriott. They control their own employment policies and practices, including hiring. If you accept a position with one of these businesses, you will not be employed by Marriott. These links are provided for informational purposes only. Marriott does not endorse or recommend employers and sharing a posting is not an endorsement or recommendation of an employer.

    Employment Type: FULL_TIME

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