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Hospitality Associate Jobs in Edmonton, AB (NOW HIRING)

Bring your passion for customer service and experience the warmth of Canadian hospitality with us. Summary of Position The part-time Seasonal Retail Associate is responsible for supporting the store ...

We actively foster an environment where the unique backgrounds of our associates are valued and ... Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while ...

We actively foster an environment where the unique backgrounds of our associates are valued and ... Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while ...

We actively foster an environment where the unique backgrounds of our associates are valued and ... Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while ...

We actively foster an environment where the unique backgrounds of our associates are valued and ... Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while ...

We actively foster an environment where the unique backgrounds of our associates are valued and ... Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while ...

(CAN) Fashion Associate

Leduc, AB · On-site

CA$16.15/hr

A Fashion Associate is a customer service champion that processes and stocks all fashion merchandise and maintains merchandise standards, including modular and signage integrity, all in a safe and ...

A Fashion Associate is a customer service champion that processes and stocks all fashion merchandise and maintains merchandise standards, including modular and signage integrity, all in a safe and ...

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Hospitality Associate information

See Edmonton, AB salary details

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$15

$23

How much do hospitality associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for hospitality associate in Edmonton, AB is $15.65, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $18.03 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles often require strong customer service skills, communication abilities, and knowledge of industry tools like reservation systems. The industry offers diverse opportunities across hotels, restaurants, event venues, and travel services.
More about Hospitality Associate jobs

What are the most commonly searched types of Hospitality jobs in Edmonton, AB?

The most popular types of Hospitality jobs in Edmonton, AB are:

What are popular job titles related to Hospitality Associate jobs in Edmonton, AB?

For Hospitality Associate jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Hospitality Associate jobs in Edmonton, AB look for?

The top searched job categories for Hospitality Associate jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Hospitality Associate jobs?

Cities near Edmonton, AB with the most Hospitality Associate job openings:

Infographic showing various Hospitality Associate job openings in Edmonton, AB as of August 2026, with employment types broken down into 52% Full Time, and 48% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,545 per year, or $15.6 per hour.

Assistant Housekeeping Manager

Concord Hospitality

Edmonton, AB • On-site

CA$39K - CA$41K/yr

Full-time

Medical, Dental, Vision, Life

Re-posted 24 days ago


Concord Hospitality rating

7.3

Company rating: 7.3 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

12th of 108 rated hotels


Job description

Description

We are hiring an Assistant Housekeeping Manager!

As the Assistant Housekeeping Manager, you directly oversee housekeeping, laundry and house person team members. You are a significant part of the properties management team and work closely with the Front Desk and Maintenance Departments to ensure the guest experience goes off without a hitch. You take complete ownership of the property's cleanliness from the guest rooms to the public areas. You work with your team members and the other departments to not only meet the property's high cleanliness and productivity standards, but to make sure everything is kept in proper working order and drive guest service levels.As a Manager, you model the behaviors and actions that you expect from your team. Your attention to detail, organizational skills, professionalism, passion for training, ability drive productivity and to anticipate your teams and the guest's needs while staying calm and focused during busy and stressful periods is critical.

You are a coach and mentor to your team, while still holding them accountable for their results. You are in turn accountable for the entire housekeeping department. From onboarding, training, leading, mentoring, performance management and succession planning, you support your teams development while meeting the needs of the guest and achieving the companies goals.

Ideal candidates:

  • Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor with great care and attention to detail to ensure quality.
  • Good communications skills, outgoing, friendly and able to speak professionally with our guests, your manager and your colleagues.
  • You take pride in your work.
  • You like being in the driver's seat and leading others to success
  • You are actively engaged and passionate about where you work
  • You work with professionalism and integrity.

    Here are some reasons our associates like working for us:

    Benefits (Full Time Associates only):

    We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

    Why Concord?

    Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

    You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations.

    If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

    Compensation:

    $39,000 - $41,000 / per year

  • All positions listed on this page are outside of Marriott International, Inc. and its subsidiaries ("Marriott"). These businesses are separate companies and separate employers from Marriott. They control their own employment policies and practices, including hiring. If you accept a position with one of these businesses, you will not be employed by Marriott. These links are provided for informational purposes only. Marriott does not endorse or recommend employers and sharing a posting is not an endorsement or recommendation of an employer.

    Employment Type: FULL_TIME

    What Concord Hospitality employees say

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