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Hospitality Associate Jobs in Massachusetts (NOW HIRING)

Metasys Technologies

Hospitality Associate

Boston, MA · On-site

$16.25 - $22.25/hr

Hospitality Associate Boston, MA (onsite) 5+Month Contract Hospitality Support Coordinator role providing high-quality food and beverage service, conference room support, office assistance, and ...

Block by Block

Hospitality Associate

Boston, MA · On-site

$23.75 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Hospitality Ambassador Pay Range: $23.75 to $24.50 per hour (Weekly Pay & Pay Advance Before Payday!) Shift/Schedule: * Schedule subject to change with the seasons Who We Are : At Block by Block, we ...

Block by Block

Hospitality Associate

Boston, MA · On-site

$23.75 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Hospitality Ambassador Pay Range: $23.75 to $24.50 per hour (Weekly Pay & Pay Advance Before Payday!) Shift/Schedule: * Schedule subject to change with the seasons Who We Are : At Block by Block, we ...

Block by Block

Hospitality Associate (Carousel)

Boston, MA · On-site

$22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Hospitality Ambassador Pay Range: $22.75 to $22.75 per hour (Weekly Pay & Pay Advance Before Payday!) Shift/Schedule: * Tues. - Sat. from 11:00am to 7:30pm * OFF Days = Sun. & Mon. Who We Are : At ...

Block by Block

Hospitality Associate (Carousel)

Boston, MA · On-site

$22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Hospitality Ambassador Pay Range: $22.75 to $22.75 per hour (Weekly Pay & Pay Advance Before Payday!) Shift/Schedule: * Tues. - Sat. from 11:00am to 7:30pm * OFF Days = Sun. & Mon. Who We Are : At ...

Towne Park

Valet Attendant - Boston

Boston, MA

$14.75 - $17/hr

  • Medical

  • Retirement

As a Hospitality Associate - Driver, you help bring the Towne experience to life. Whether parking vehicles,assistingwith luggage, or supporting guests, patients, and visitors, you create seamless ...

Towne Park

Valet Attendant - Boston

Boston, MA

$14.75 - $17/hr

  • Medical

  • Retirement

As a Hospitality Associate - Driver, you help bring the Towne experience to life. Whether parking vehicles,assistingwith luggage, or supporting guests, patients, and visitors, you create seamless ...

Far Out Ice Cream

Teammate

Brookline, MA · On-site

$16 - $25/hr

Our core focus is on enlightened hospitality and delivering the highest quality product and experience for both our customers and our teammates. Far Out is continuing to expand rapidly, and as a ...

Far Out Ice Cream

Teammate

Brookline, MA · On-site

$16 - $25/hr

Our core focus is on enlightened hospitality and delivering the highest quality product and experience for both our customers and our teammates. Far Out is continuing to expand rapidly, and as a ...

Far Out Ice Cream

Teammate

Brookline, MA · On-site

$16 - $25/hr

Our core focus is on enlightened hospitality and delivering the highest quality product and experience for both our customers and our teammates. Far Out is continuing to expand rapidly, and as a ...

Far Out Ice Cream

Teammate

Brookline, MA · On-site

$16 - $25/hr

Our core focus is on enlightened hospitality and delivering the highest quality product and experience for both our customers and our teammates. Far Out is continuing to expand rapidly, and as a ...

Towne Park, LLC

Valet Attendant - Boston

Boston, MA · On-site

$14.75 - $17/hr

  • Medical

  • Retirement

As a Hospitality Associate - Driver, you help bring the Towne experience to life. Whether parking vehicles, assisting with luggage, or supporting guests, patients, and visitors, you create seamless ...

Puttshack

Hospitality Manager

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are always looking for ways to bring a sense of belonging to our associates and guests alike ... Hospitality Managers are responsible for executing exceptional operations during shift execution ...

New

Puttshack

Hospitality Manager

Boston, MA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are always looking for ways to bring a sense of belonging to our associates and guests alike ... Hospitality Managers are responsible for executing exceptional operations during shift execution ...

New

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All JobsHospitality Associate JobsHospitality Associate Jobs in Massachusetts

Hospitality Associate information

See Massachusetts salary details

$11

$20

$38

How much do hospitality associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for hospitality associate in Massachusetts is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.54 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.
More about Hospitality Associate jobs

What are the most commonly searched types of Hospitality jobs in Massachusetts?

The most popular types of Hospitality jobs in Massachusetts are:

What are popular job titles related to Hospitality Associate jobs in Massachusetts?

For Hospitality Associate jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Hospitality Associate jobs in Massachusetts look for?

The top searched job categories for Hospitality Associate jobs in Massachusetts are:

What cities in Massachusetts are hiring for Hospitality Associate jobs?

Cities in Massachusetts with the most Hospitality Associate job openings:

Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Massachusetts as of August 2026, with employment types broken down into 59% Full Time, and 41% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,764 per year, or $20.6 per hour.

Hospitality Associate

Metasys Technologies

Boston, MA • On-site

$16.25 - $22.25/hr

Other

Posted 13 days ago

Job description

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.
Hospitality Associate
Boston, MA (onsite)
5+Month Contract
Hospitality Support Coordinator role providing high-quality food and beverage service, conference room support, office assistance, and client service. Responsible for ensuring smooth delivery of meetings, events, and workplace hospitality services. This contract position runs from 8/3/2026 to 12/31/2026.
Responsibilities

  • Provide professional hospitality and client service while supporting meetings, conferences, and office events.
  • Set up and break down conference rooms and event spaces, including tables, chairs, podiums, divider walls, and catering setups.
  • Arrange conference equipment, flip charts, whiteboards, cork boards, and other meeting materials according to event requirements.
  • Set up and serve food, beverages, refreshments, cups, plates, utensils, napkins, and other catering items.
  • Perform food and beverage service while following proper hygiene and safety procedures.
  • Maintain cleanliness and organization of conference rooms, kitchens, pantries, and hospitality areas.
  • Clean and maintain kitchen equipment, including coffee machines, refrigerators, microwaves, ice machines, and dishwashers.
  • Load and unload dishwashers and maintain kitchen supplies and equipment.
  • Monitor, order, and restock inventory including food, beverages, office supplies, and meeting materials.
  • Conduct conference room sweeps by adjusting chairs, cleaning tables, stocking supplies, and ensuring rooms are properly prepared.
  • Manage meeting and hospitality calendars, greet clients and guests, and provide reception support as needed.
  • Provide backup receptionist coverage during breaks, vacations, and absences.
  • Perform general office support duties including mail distribution, copying, shipping and receiving, package handling, and supply delivery.
  • Complete general office maintenance tasks such as trash removal, dusting, restocking, sweeping, mopping, vacuuming, and maintaining shared spaces.
  • Perform other duties as assigned.
Requirements
  • High school diploma or GED required.
  • Previous hospitality, hotel, restaurant, conference services, or office support experience preferred.
  • Strong customer service skills with a professional and client-focused approach.
  • Excellent verbal communication and interpersonal skills.
  • Ability to remain calm, organized, and professional in a fast-paced environment.
  • Strong attention to detail with excellent coordination and multitasking abilities.
  • Ability to organize tasks and maintain efficient operations.
  • Ability to ensure meeting rooms and office areas are clean, comfortable, and properly equipped.
  • Knowledge of food and beverage handling procedures and cleanliness standards.
  • Basic computer skills and familiarity with office equipment.
  • Ability to work independently and as part of a team.
  • Ability to follow directions and meet or exceed client expectations.
  • Must maintain a clean and safe work environment.
\Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
Metasys Technologies logo

About Metasys Technologies

Sourced by ZipRecruiter

For nearly two decades, Metasys Technologies has built relationships with some of the most successful global organizations and have been recognized for our growth (Inc. 5000 Fastest Growing Private Companies in America), our commitment to diversity (National Minority Supplier Diversity Council Supplier of the Year), and our culture (Atlanta Business Chronicle Top Place to Work). Simply put, we are passionate about talent and want to help you achieve your goals. We believe that the best of work in the future will be completed in environments that think beyond systems and where people matter.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Atlanta, GA, US

Year founded

2000

Social media

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