ZipRecruiter

Log In

1

Hospitality Associate Jobs in Chicopee, MA (NOW HIRING)

Raymour & Flanigan

Sales Associate

West Springfield, MA · On-site

$65K - $100K/yr

Whether your background is in retail, hospitality, teaching, or another customer-focused ... We are committed to a discrimination-free workplace where associates are treated with respect and ...

Raymour & Flanigan

Sales Associate

Springfield, MA · On-site

$13.75 - $18.50/hr

Whether your background is in retail, hospitality, teaching, or another customer-focused ... We are committed to a discrimination-free workplace where associates are treated with respect and ...

Raymour & Flanigan

Sales Associate

Springfield, MA · On-site

$14 - $19/hr

Whether your background is in retail, hospitality, teaching, or another customer-focused ... We are committed to a discrimination-free workplace where associates are treated with respect and ...

Hunter Regional Healthcare

Sales Associate

Springfield, MA

$13.75 - $18.50/hr

Whether your background is in retail, hospitality, teaching, or another customer-focused ... We are committed to a discrimination-free workplace where associates are treated with respect and ...

Round One Entertainment

Associate

Holyoke, MA · On-site

$15 - $16.75/hr

Holyoke Mall at Ingleside (Holyoke) Associate Location: 50 Holyoke st , Holyoke, MA Department ... High School diploma * (Preferred) One to two years' experience in hospitality, restaurant or retail ...

KnitWell Group

Sale Associate

Longmeadow, MA · On-site

$15.25 - $17.50/hr

Sales Associate or customer-focused experience (preferred ... Brings a hospitality mindset when engaging with customers * Flexible availability - including ...

LVMH

Operations Associate - Part Time

Springfield, MA · On-site

$18 - $20.50/hr

VOTRE PROFIL Operations Associate - Part Time * NOUVEAU Publiée le 03.09.2026 Sephora Retail ... a similar role or in a retail, hospitality, or client-focused environment * Excellent ...

New

next page

Showing results 1-20

All JobsHospitality Associate JobsHospitality Associate Jobs in Chicopee, MA

Hospitality Associate information

See Chicopee, MA salary details

$10

$18

$35

How much do hospitality associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for hospitality associate in Chicopee, MA is $18.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.81 per hour, depending on experience, location, and employer.

What is a hospitality associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What does a hospitality associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What are the key skills and qualifications needed to thrive as a hospitality associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

What are some common challenges faced by hospitality associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are 5 careers in the hospitality industry?

Five common careers in the hospitality industry include hotel manager, front desk agent, food and beverage manager, event planner, and housekeeper. These roles often require strong customer service skills, communication abilities, and knowledge of industry tools like reservation systems. The industry offers diverse opportunities across hotels, restaurants, event venues, and travel services.
More about Hospitality Associate jobs

What are the most commonly searched types of Hospitality jobs in Chicopee, MA?

The most popular types of Hospitality jobs in Chicopee, MA are:

What job categories do people searching Hospitality Associate jobs in Chicopee, MA look for?

The top searched job categories for Hospitality Associate jobs in Chicopee, MA are:

What cities near Chicopee, MA are hiring for Hospitality Associate jobs?

Cities near Chicopee, MA with the most Hospitality Associate job openings:

Hospitality Associate jobs near you
Infographic showing various Hospitality Associate job openings in Chicopee, MA as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,361 per year, or $18.9 per hour.

Event Hospitality Associate On-call

Monarch Place

Springfield, MA • On-site

$18.25 - $21/hr

Full-time

Re-posted 18 days ago

Job description

Description:

Event Hospitality Associate (On-Call)


Join our dynamic team as an On-Call Event Hospitality Associate, where your dedication to exceptional service will contribute to memorable events and guest experiences. This role offers flexibility and the opportunity to work in a fast-paced, lively environment, supporting banquet operations and ensuring smooth event execution.


Key Responsibilities:

- Serve food and beverages to guests in a courteous and professional manner during banquets and events

- Maintain a high level of mobility, standing for extended periods and moving quickly between tasks

- Bending, reaching, kneeling, and maintaining good balance to efficiently set up and clear banquet areas

- Transport trays, bus tubs, and banquet equipment weighing up to 25 pounds regularly

- Assist with event setup, breakdown, and cleanup as needed

- Communicate effectively with team members and guests, demonstrating a positive, friendly, and professional attitude

- Adapt to varying temperatures and noise levels typical of event environments


Skills and Qualifications:

- Ability to stand for long periods and perform physical tasks such as bending, reaching, and kneeling

- Capable of lifting, carrying, and transporting items weighing up to 25 pounds

- Excellent communication skills with a courteous and friendly demeanor

- Flexibility to work weekends, nights, and holidays as required

- Ability to work efficiently in a fast-paced environment with varying temperatures and noise levels

- Prior experience in banquet service or hospitality is a plus but not required


We foster a vibrant, team-oriented culture that values flexibility, professionalism, and a commitment to guest satisfaction. If you enjoy working in a lively environment and providing outstanding service, we invite you to join our team and grow with us.

Requirements: