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Hospitality Assistant Jobs in Bothell, WA (NOW HIRING)

Stratton Amenities

Hospitality Supervisor

Seattle, WA

$24.99 - $25/hr

Conduct routine site visits, inspections, and service audits. * Assist with recruiting, interviewing, onboarding, training, and developing employees. * Reinforce hospitality standards, appearance ...

Populus Seattle

Server - Seasonal

Seattle, WA

$21.30/hr

Uphold and model the company's principles of People, Place and Character, driving collaboration, intuition and translocal hospitality * Assist in all aspects of a guest's experience from extending a ...

APARIUM HOTEL GROUP

Server - Seasonal

Seattle, WA · On-site

$21.30/hr

Uphold and model the company's principles of People, Place and Character, driving collaboration, intuition and translocal hospitality * Assist in all aspects of a guest's experience from extending a ...

Reside

Housekeeper (Hotel/Hospitality)

Seattle, WA · On-site

$21.30/hr

... accordance with hospitality standards. This position plays a vital role in ensuring guest ... Report maintenance issues or safety hazards to the supervisor promptly. * Assist with special ...

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All JobsHospitality Assistant JobsHospitality Assistant Jobs in Bothell, WA

Hospitality Assistant information

What are Hospitality Assistants?

Hospitality Assistants are professionals who support the smooth operation of hospitality venues such as hotels, restaurants, and event spaces. Their duties often include greeting guests, assisting with check-in and check-out, serving food and beverages, maintaining cleanliness in public areas, and providing general customer service. They play a key role in ensuring guests have a pleasant and comfortable experience. Hospitality Assistants may also help with administrative tasks and work closely with other staff to meet guests’ needs.

What is the role of a hospitality assistant?

A hospitality assistant provides support in hotels, restaurants, or event venues by assisting guests, managing reservations, and ensuring smooth operations. They may handle tasks such as customer service, cleaning, and coordinating with staff, often requiring good communication skills and a friendly demeanor.

What are the 6 basic hospitality skills?

Hospitality assistants need strong communication, customer service, teamwork, problem-solving, time management, and adaptability skills. These skills help ensure a positive guest experience and efficient operation in hospitality environments. Basic knowledge of safety procedures and familiarity with relevant tools or technology are also beneficial.

What are some typical challenges Hospitality Assistants face during busy periods, and how can they effectively manage them?

During peak times, Hospitality Assistants often encounter high guest volumes and rapid service demands, which can lead to stress and time pressure. Effective management involves maintaining clear communication with team members, prioritizing tasks, and staying organized to ensure smooth service. Developing strong multitasking abilities and remaining calm under pressure are also important to consistently deliver quality guest experiences. Many employers provide training and encourage teamwork to help assistants handle these challenges successfully.

What is the difference between Hospitality Assistant vs Front Desk Agent?

AspectHospitality AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; often customer service certifications
Work EnvironmentHotels, resorts, event venues, hospitality settingsHotels, motels, resorts, hospitality establishments
Employer & Industry UsageHotels, event companies, hospitality servicesHotels, resorts, hospitality industry
Common Search & ComparisonYesYes

The Hospitality Assistant and Front Desk Agent roles both operate within the hospitality industry, often in hotels or resorts. While both require customer service skills and similar certifications, Hospitality Assistants typically support various operational tasks, whereas Front Desk Agents focus on guest check-in/out and front office duties. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a Hospitality Assistant, and why are they important?

To thrive as a Hospitality Assistant, you need a foundation in customer service, attention to detail, and basic food safety knowledge, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and health & safety certifications is typically required. Strong interpersonal skills, teamwork, and the ability to remain calm under pressure help individuals excel in this role. These skills ensure smooth operations, positive guest experiences, and compliance with industry standards in hospitality environments.

What is the highest paid hospitality job?

The highest paid hospitality jobs are typically executive roles such as General Managers, Hotel Directors, or Food and Beverage Directors, with salaries often exceeding six figures. These positions require extensive experience, leadership skills, and often advanced certifications or degrees in hospitality management or business.

What are the 7 rules of hospitality?

For a Hospitality Assistant, the 7 rules of hospitality include providing friendly and attentive service, maintaining a clean and welcoming environment, respecting guest privacy, communicating clearly, being adaptable to guest needs, demonstrating professionalism, and ensuring safety and comfort. These principles help create positive guest experiences and foster repeat business. Strong interpersonal skills and attention to detail are essential in following these rules effectively.
What are the most commonly searched types of Hospitality jobs in Bothell, WA? The most popular types of Hospitality jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Hospitality Assistant jobs? Cities near Bothell, WA with the most Hospitality Assistant job openings:
Hospitality Assistant jobs near you
Hospitality Supervisor

Hospitality Supervisor

Stratton Amenities

Seattle, WA

$24.99 - $25/hr

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago

Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Hospitality Supervisor


Company: Stratton Amenities
Location: Seattle, WA (Field-Based, Multiple Properties)
Reports To: Hospitality Manager


About Stratton Amenities

Stratton Amenities provides hospitality-driven front desk concierge and loading dock services for Class A office buildings. We are a hospitality-first company focused on service excellence, operational accountability, and creating exceptional experiences for tenants, guests, visitors, and clients.

Position Summary

The Hospitality Supervisor is a hands-on field leader responsible for maintaining service standards across a portfolio of Class A office buildings. This role supports front desk concierge and loading dock teams by providing leadership, coaching, training, operational support, and staffing coverage when needed.

The Hospitality Supervisor serves as the on-the-ground extension of the Hospitality Manager and plays a key role in maintaining service quality, employee development, operational consistency, and client satisfaction across the portfolio.

This position is not assigned to a single property. The Hospitality Supervisor will travel between multiple locations throughout the Seattle area and must be comfortable stepping into front desk concierge or loading dock assignments when operational needs require.

Key Responsibilities

  • Provide on-site leadership and support across multiple Class A office properties.

  • Coach, mentor, and develop front desk concierge and loading dock team members.

  • Conduct routine site visits, inspections, and service audits.

  • Assist with recruiting, interviewing, onboarding, training, and developing employees.

  • Reinforce hospitality standards, appearance standards, and operational procedures.

  • Respond to staffing shortages, call-offs, emergencies, and operational challenges.

  • Provide coverage for front desk concierge and loading dock positions when necessary to maintain uninterrupted service.

  • Serve as the first point of escalation for shift-level issues and employee concerns.

  • Support implementation of new procedures, training initiatives, and service improvements.

  • Build positive working relationships with property management teams, tenants, and clients.

  • Communicate regularly with the Hospitality Manager regarding staffing, performance, and operational issues.

  • Ensure compliance with company policies, client expectations, and site-specific procedures.

  • Assist with special projects, new property launches, and operational transitions.

Qualifications

  • Minimum two years of supervisory, lead, or management experience in hospitality, concierge services, guest services, hotel operations, luxury residential, customer service, or a related field.

  • Demonstrated ability to coach, train, and develop employees.

  • Strong hospitality mindset and commitment to service excellence.

  • Excellent communication and interpersonal skills.

  • Strong organizational and problem-solving abilities.

  • Reliable transportation and ability to travel between properties throughout the Seattle area.

  • Flexibility to work early mornings, evenings, weekends, and holidays as operational needs require.

  • Comfortable being on call and responding to staffing emergencies.

  • Professional appearance and demeanor.

Benefits

  • Health, dental, and vision insurance

  • Paid time off

  • Paid training

  • Opportunities for advancement

  • Professional and supportive work environment

Compensation

$25.00 per hour