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SailFuture

Hospitality Instructor

Saint Petersburg, FL · On-site

Hospitality Instructor The ideal Hospitality Instructor is an experienced professional with strong ... Create authentic assessments where students demonstrate learning through products, presentations ...

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Hospitality Assessor information

What are the key skills and qualifications needed to thrive as a hospitality assessor, and why are they important?

To thrive as a Hospitality Assessor, you need in-depth knowledge of hospitality standards, assessment methodologies, and typically a background in hospitality management or a relevant qualification. Familiarity with assessment tools, quality assurance systems, and relevant industry certifications like NVQ or SVQ is often required. Strong communication, attention to detail, and the ability to give constructive feedback are essential soft skills for this role. These skills ensure fair, accurate assessments and support the continuous improvement of hospitality services and staff competencies.

What is a hospitality assessor?

Hospitality Assessors are professionals who evaluate the skills, knowledge, and performance of individuals working or training in the hospitality industry, such as hotels, restaurants, and catering services. They observe candidates in real work settings, review their work, and ensure they meet industry standards and qualifications. Hospitality Assessors may also provide feedback, guidance, and support to help candidates improve and achieve certification or accreditation. Their role is essential in maintaining high standards within the hospitality sector.

What are some typical challenges hospitality assessors face when evaluating diverse hospitality establishments?

Hospitality Assessors often encounter the challenge of maintaining objectivity while assessing a wide variety of establishments, from small boutique hotels to large resort chains. Adapting assessments to different standards, cultures, and service styles requires strong attention to detail and excellent communication skills. Additionally, assessors must stay up-to-date with industry regulations and best practices to ensure fair and relevant evaluations. Collaborative teamwork with other assessors and clear reporting also play a significant role in addressing these challenges.
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What job categories do people searching Hospitality Assessor jobs look for? The top searched job categories for Hospitality Assessor jobs are:
Hospitality Assessor jobs near you
Infographic showing various Hospitality Assessor job openings in the United States as of July 2026, with employment types broken down into 30% Full Time, 67% Part Time, and 3% Nights. Highlights an 97% In-person, and 3% Remote job distribution.

Patient Advocate/Hospitality Assistant

Hospitality Health ER

Longview, TX • On-site

$14.50 - $19.75/hr

Other

Retirement

Re-posted 20 days ago

Hospitality Health ER rating

6.2

Company rating: 6.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

About Hospitality Health ER
Hospitality Health ER is a freestanding ER in Longview, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where our staff will step up to the plate during the busiest of times and lend a hand in whatever direction is needed.
If you are looking to make a change in your career and be part of an exciting team, with endless possibilities for career growth, apply today! We are looking to fill positions immediately!
Overview
A freestanding ER in Longview, TX is seeking a Patient Advocate/Hospitality Assistant to join their team. The Patient Advocate/Hospitality Assistant will strive to provide proficient, competent care while maintaining the patient's sense of comfort and dignity.
Responsibilities for the Patient Advocate/Hospitality Assistant
  1. Creating and maintaining a patient centered focus by engaging in a positive working relationship with all patients, visitors, and staff of the facility.
  2. Prioritizing patient needs throughout the duration of their stay to include answering questions and concerns; resolving any issues that may arise; running errands and providing meals.
  3. Engaging with all patients, visitors and staff and providing a warm welcome; prepare and deliver refreshments.
  4. Overseeing the organizing, planning and prioritization of workflow within the Hospitality Department.
  5. Adhering to the mission and goals of Hospitality Health ER.
  6. Planning daily tasks for the Hospitality Department; anticipating the facility and patient needs and volume to complete tasks timely and best offer the HHER experience.
  7. Completing administrative tasks; must document and use logs appropriately such as the Van Usage Log and Credit Card Log and must supply receipts/invoices and properly document usage related to HHER funds and resources.
  8. Accountable to the Staff Registered Nurse, the Supervisor, Patient Care Manager, and Director of Nurses.
  9. Acting as lead on shift with Hospitality Assistant; incomplete tasks of the Hospitality Assistant will be the responsibility of the Hospitality Assistant.
  10. Participating in marketing events throughout the community.

Requirements and Qualifications for the Patient Advocate/Hospitality Assistant
  • Customer service experience: demonstrated ability in customer service practice related to direct patient care in a high volume, high stress environment.
  • Understanding clinical care and privacy.
  • Current driver's license with no restrictions.
  • Ability to work effectively with patients, staff, and physicians.
  • Flexibility to meet scheduling demands of department.
  • Ability to read, speak, and write the English language.
  • Demonstrated competency of Physical Assessment within 90 days, as evaluated by Supervisor/Hospitality Manager.
  • Highschool Diploma or GED.
  • Previous customer service experience, direct patient care preferred.

Pay & Benefits
  • Night shift differential
  • 401K with company match
  • Additional benefits for full-time employees

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Hospitality Health ER is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.

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