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Hospital Switchboard Supervisor Jobs (NOW HIRING)

Innovation At Work, Inc. is seeking an experienced Switchboard Supervisor to support hospital communications operations at a federal medical facility. The Supervisor will oversee daily switchboard ...

Description Innovation At Work, Inc. is seeking an experienced Switchboard Supervisor to support hospital communications operations at a federal medical facility. The Supervisor will oversee daily ...

Care Access Switchboard Operator

York, ME ยท On-site

$14.75 - $18.75/hr

The Hospital Switchboard is a specialty of the Care Access Department and reports to the Director ... hospital personnel. * Requests assistance from Supervisor and/or Coordinator when encountering ...

Care Access Switchboard Operator

York, ME ยท On-site

$14.75 - $18.75/hr

The Hospital Switchboard is a specialty of the Care Access Department and reports to the Director ... hospital personnel. * Requests assistance from Supervisor and/or Coordinator when encountering ...

Care Access Switchboard Operator

York, ME ยท On-site

$14.75 - $18.75/hr

The Hospital Switchboard is a specialty of the Care Access Department and reports to the Director ... hospital personnel. * Requests assistance from Supervisor and/or Coordinator when encountering ...

Care Access Switchboard Operator

York, ME ยท On-site

$14.75 - $18.75/hr

The Hospital Switchboard is a specialty of the Care Access Department and reports to the Director ... hospital personnel. * Requests assistance from Supervisor and/or Coordinator when encountering ...

Switchboard Operator

Erie, PA ยท On-site

$14.50 - $18.50/hr

Under the direction of the VA Supervisor, the Switchboard Operator is expected to provide efficient, courteous and outstanding customer service to the callers of the Erie VA hospital. Shift times may ...

The PBX Supervisor provides leadership and operational oversight for the hospital's PBX/Switchboard and telecommunications operations. This position is responsible for ensuring timely, accurate ...

The PBX Supervisor provides leadership and operational oversight for the hospital's PBX/Switchboard and telecommunications operations. This position is responsible for ensuring timely, accurate ...

The PBX Supervisor provides leadership and operational oversight for the hospital's PBX/Switchboard and telecommunications operations. This position is responsible for ensuring timely, accurate ...

Ability to communicate and work cooperatively with other Switchboard operators, Switchboard Supervisor, and Hospital staff. * Additional Operator duties as assigned. Additional Responsibilities

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Hospital Switchboard Supervisor information

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How much do hospital switchboard supervisor jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for hospital switchboard supervisor in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

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For Hospital Switchboard Supervisor jobs, the most frequently searched job titles are:

Infographic showing various Hospital Switchboard Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 70% Full Time, 18% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.

Switchboard Supervisor

Bronx, NY โ€ข On-site

Full-time

Re-posted 20 hours ago


Job description

Description:

Innovation At Work, Inc. is seeking an experienced Switchboard Supervisor to support hospital communications operations at a federal medical facility. The Supervisor will oversee daily switchboard operations and ensure reliable, professional telephone services for patients, visitors, and medical staff.

The Supervisor will coordinate staff scheduling, provide operational guidance to telephone operators, and ensure communications services are delivered efficiently across multiple shifts. This position requires strong leadership, communication skills, and the ability to work in a fast-paced healthcare environment.

Key Responsibilities include:

  • Supervise daily operations of hospital switchboard communications services
     
  • Oversee telephone operators responsible for answering and routing incoming calls
     
  • Develop and maintain staff schedules to ensure continuous operational coverage
     
  • Provide training, guidance, and support to communications personnel
     
  • Monitor call handling performance and customer service standards
     
  • Assist operators in resolving complex calls or service issues
     
  • Ensure emergency and priority calls are handled promptly and correctly
     
  • Maintain operational logs and communicate with facility staff regarding telecommunications issues
     
  • Support management with staffing coordination and performance monitoring
Requirements:


  • High school diploma or equivalent required; associate or bachelor's degree preferred
     
  • Minimum 2 years of supervisory or team lead experience in a call center, telecommunications, or customer service environment
     
  • Experience working in healthcare communications, hospital switchboard operations, or similar environments preferred
     
  • Ability to manage and coordinate staff across multiple shifts
     
  • Strong communication and leadership skills
     
  • Ability to work under pressure and handle urgent communications situations
     
  • Professional demeanor when interacting with patients, visitors, and medical personnel
     
  • Basic computer proficiency including Microsoft Office
     
  • Ability to obtain and maintain required facility clearances and training