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Hospital Financial Counselor Interview Questions Jobs

Mission Community Hospital

Financial Counselor

Los Angeles, CA · On-site

$19.50 - $25.50/hr

Explain hospital, state, and federal financial policies to patients and families. * Support and ... Qualifications * 2-3 years of hospital financial counseling experience preferred. * Knowledge of ...

Boston Childrens Hospital

$19.83 - $29.49/hr

Job Posting Description At Boston Children's Hospital, the quality of our care and our inclusive ... Interview families to support enrollment in public health insurance programs, including MassHealth ...

CommonSpirit Health

Financial Counselor

Roseburg, OR · On-site

$18.25 - $23.75/hr

As a Financial Counselor, you will manage hospital financial assistance programs, helping patients navigate the complexities of their healthcare costs while ensuring organizational policies are ...

Wyandotmemorial

$19 - $24.75/hr

Join our team at Wyandot Memorial Hospital, where you'll find a supportive, community-focused ... The Financial Counselor position is part of thePatient Financial Services Departmentand is afull ...

Mary Rutan Health

Financial Counselor (3625)

Bellefontaine, OH · On-site

$17.50 - $22.75/hr

Job Summary - Assist with Medicaid, HCAP, and hospital Financial Assistance application procedures ... The Financial Counselor reports to the Supervisor of Patient Clearance. Conducts pre-registration ...

Mary Rutan Health

Financial Counselor (3625)

Bellefontaine, OH · On-site

$17.50 - $22.75/hr

Job Summary - Assist with Medicaid, HCAP, and hospital Financial Assistance application procedures ... The Financial Counselor reports to the Supervisor of Patient Clearance. Conducts pre-registration ...

McPherson Hospital

Financial Counselor

Mcpherson, KS · On-site

$17 - $22.25/hr

... questions, ensuring all patient due balances are paid in full, timely and/or rectified fully ... Hospital Indemnity * MASA- Medical Transportation Solutions Financial Counselor Essential ...

Mission Community Hospital

Financial Counselor

Los Angeles, CA · On-site

$19.50 - $25.50/hr

MAJOR RESPONSIBILITIES Responsible for conducting a financial screening and interview with the ... Interprets and explains State, Federal and Hospital policies to patients/ family in a way that they ...

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How much do hospital financial counselor interview questions jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for hospital financial counselor interview questions in the United States is $21.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.80 per hour, depending on experience, location, and employer.

What is a hospital financial counselor?

Hospital financial counselors are professionals who assist patients and their families in understanding and managing the financial aspects of medical care. They help explain hospital bills, insurance coverage, payment options, and may assist with applications for financial assistance programs. Their role is to ensure patients are informed about costs and supported in finding solutions to pay for their healthcare.

What are some common challenges hospital financial counselors face when helping patients understand their medical bills?

Hospital Financial Counselors often encounter challenges such as explaining complex billing statements, addressing patients' concerns about high out-of-pocket costs, and navigating various insurance plans and coverage limitations. They must communicate clearly and empathetically, especially when patients are stressed or facing financial hardship. Effective counselors stay updated on hospital policies and available assistance programs to provide accurate guidance and support, while maintaining patient confidentiality and professionalism.

What are the key skills and qualifications needed to thrive as a hospital financial counselor, and why are they important?

To thrive as a Hospital Financial Counselor, you need a solid understanding of medical billing, insurance processes, and financial assistance programs, often supported by experience in healthcare finance or a related degree. Familiarity with hospital billing systems, patient accounting software, and insurance verification tools is typically required. Exceptional interpersonal skills, empathy, and the ability to communicate complex information clearly help build trust with patients during stressful situations. These skills are crucial for ensuring patients receive accurate information about their financial options, improving patient satisfaction, and supporting the hospital's revenue cycle.

What are popular job titles related to Hospital Financial Counselor Interview Questions jobs?

For Hospital Financial Counselor Interview Questions jobs, the most frequently searched job titles are:

Infographic showing various Hospital Financial Counselor Interview Questions job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $45,125 per year, or $21.7 per hour.

Financial Counselor

Los Angeles, CA • On-site

Mission Community Hospital
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Mission Community Hospitalexternal

$19.50 - $25.50/hr

Full-time

Re-posted 14 days ago

Mission Community Hospital rating

7.4

Company rating: 7.4 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

339th of 1,066 rated hospitals

Job description

Position Summary
We are seeking an experienced Emergency Department Financial Counselor to assist patients with insurance verification, financial screening, payment arrangements, and financial assistance programs.
Responsibilities
  • Conduct patient financial screenings and interviews.
  • Verify insurance eligibility, benefits, copays, deductibles, and patient responsibility.
  • Obtain insurance authorizations for ED admissions, Inpatient, and BHU.
  • Assist with Medi-Cal, Charity Care, and financial assistance applications.
  • Establish payment plans and cash-rate arrangements.
  • Maintain accurate registration and financial records.
  • Perform daily audits of ED accounts.
  • Explain hospital, state, and federal financial policies to patients and families.
  • Support and train Registration staff as needed.
  • Provide excellent customer service to patients, families, physicians, and staff.
Qualifications
  • 2-3 years of hospital financial counseling experience preferred.
  • Knowledge of Medicare, Medi-Cal, HMO, PPO, EPO, Managed Care, and commercial insurance.
  • Hospital patient registration experience preferred.
  • Knowledge of medical terminology.
  • Strong communication and customer service skills.
  • Bilingual English/Spanish preferred, but not required.
  • Must complete required AVIP/Fire Card and AIDET training.

Schedule: Must be flexible to work varying shifts and overtime as needed.

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